Help Desk Jobs in 21705

Refine Results
1 - 20 of 76 Jobs

Technical Engagement Network Help Desk Technician

Kforce Technology Staffing

On-site in Sterling, Virginia, USA

Contract

RESPONSIBILITIES: Kforce has a client in Sterling, VA that is seeking a Technical Engagement Network Help Desk Technician. Responsibilities: * Serve as the first level Help Desk for the TEN Lab's systems and accounts * Assist new user setup of equipment, accounts and tools * Respond to user requests via email, walk-ins, phone calls or other communication means in a timely manner * Create and maintain accurate Tickets for Help Desk activities * Good problem solving skills * Work with Asset Manag

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Help Desk Lead

Allied Consultants, Inc.

Remote

Third Party, Contract

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Help Desk Lead to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matching

Helpdesk Analyst

Apexon

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

Help Desk /Technical Support Representative (Remote)

ConsultNet, LLC

Remote

Full-time

Help Desk / Technical Support Representative (Remote) Remote - USA 6 month Contract (possible conversion/extension) Pay: $18.00 to $20.00 per hour Job Description: Our client is currently looking for a full remote Technical Support specialist. You will be tasked with assisting internal employees with support across 3 systems across the United States. In this role you will work in a que and assist employees with various questions related to procedures, account questions and how to pull various r

Help Desk - REMOTE

Motion Recruitment Partners, LLC

Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o

Looking for Local Help Desk Analyst in Phoenix, Arizona, 85003 Onsite role

Information Resource Group, Inc.

Remote

Third Party, Contract

Below are the job details for your reference: Title: Enterprise Architect/Sr. Compliance Analyst with Standards Expert Location: Remote-Candidate Must Be Local Duration: 6+ of Months contract role with Extension Hrs/Wk: 40 Note: This will be a Remote role & Candidate Must Be Local to Colorado Project: Client is seeking an analytical and detail-oriented Sr. Compliance Analyst with standards development expertise primarily in SDLC and DevOps (application development & support). The analyst s

Help desk Admin, Location: Houston, Texas(Remote) Preferred locals only, Duration: 6+ Months contract

Infomerica, Inc

Remote

Contract

Hi, Please find the role below and let us know your interest. Role: Help Desk Admin Location: Houston, Texas( Remote) Preferred locals only Experience: 9+ Years Duration: 6+ Months contract. This team requires coverage during the holiday seasons. Please confirm with all candidates PRIOR to submitting if they will need any time off during that period. Help Desk Admin is an information technology (IT) professional who helps users resolve issues with computer hardware or software. They respond to

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Excellent oral and written English-Portuguese-Spanish skills to communicate seamlessly in the 3 languages. FULLY TRILINGUAProvide technical end-user support via telephone and email.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Log remotely into client"s computer and help them solve software issues.Excellent typing skills, no less than 100 words per minute.Document issues daily into the ticketing

Field Project Engineer

Sparks Group

Hybrid in Frederick, Maryland, USA

Full-time

Job Summary/Company: A Sparks Group Partner is seeking a versatile Field Project Engineer to join their integration team. You'll consult with clients across the DC-VA-MD metro area, providing expert IT support and implementing a wide range of technical solutions. This role is perfect for someone who enjoys working independently and building strong relationships with clients. This is a hybrid, direct hire role; the selected candidate must be able to work onsite 2-3 days a week. Responsibilities

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Badging Support Specialist

UVS Infotech

On-site in Rockville, Maryland, USA

Full-time

About UVS Infotech: UVS Infotech is Laurel, Maryland based, IT System Integrator with expertise in Emerging Technologies: Artificial Intelligence, Machine Learning, Robotic Process Automation, Blockchain, Identity & Access Management, Identity Proofing Position Summary: The Badging Support Specialist plays a pivotal role in the PSC/ISBS Credentialing program, managing enrollment, issuance, and maintenance of PIV cards and fingerprint cards. Responsibilities include processing service requests,

IT Help Desk Technician -- Remote role -- Canada\Near Shore

Acnovate Business Solutions Inc.

Remote

Contract

IT Help Desk Technician (Canada) Remote role Canada/ Nearshore/ LATAM/ Brazil/ Ecuador/ Argentina/ Mexico/ Uruguay/ Columbia/ Venezuela /Peru/ Bolivia/ Paraguay/ French Description: Provide end users with L1/L2 support for hardware and software Strong verbal and written communication skills Customer service experience Understanding of operating systems, software, and devices Problem-solving & analytical skills Good experience on Active Directory - should be using it currently Windows and O3

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Product Support Analyst

Cogent Data Solutions Llc

Remote

Contract

Hello, Cogent Data Solutions LLC trying to reach you regarding a job opportunity. The role is Product Support Analyst for one of our direct clients. Please take a look at the job description below and please send your updated resume. Role: Product Support AnalystLocation: Remote, TX ( Local Only )Client Name: Texas Health and Human Services Commission Job Qualifications/ Skills:Minimum 8 years required experience in Leadership of a help desk / service deskExperience developing process / traini

Product Support Analyst (Only TX Location)

Conquest Consulting

Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A

Desktop Support./Help Desk/Field Support. with strong MacOS exp. @Remote

VeridianTech

Remote

Contract, Third Party

Title : Desktop Support L2 Position- Contract Job Description Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What you'll be doing: Develop a technical understanding of corporate IT environment so you can effectively support our users. Answer to local and remote users' configuration questions and other requests, helping them to solve problems. Work together wi

Product Support Analyst IT Service Desk

Navtech, LLC

Remote

Contract, Third Party

Role Product Support Analyst IT Service Desk Location Austin TX REMOTE Candidates must within the state of TX (Any location within the State of Texas). Out of State candidates will not be considered. Skills; Job Description Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment Produ

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper

Service Desk Team Lead - $77 CTC - 100% REMOTE (LOCAL TO TEXAS ONLY)

Chandra Technologies, Inc.

Remote

Contract

Job Description: Corp to Corp Resumes are accepted. Location Requirement:The primary work location will be at 4601 W. Guadalupe, Austin, TX 78751. The worker will work remotely. Candidates must be within the State of Texas. Out of State candidates will not be considered. Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applica