Help Desk Jobs in 21705

Refine Results
1 - 20 of 84 Jobs

Help Desk Analyst II

Robert Half

•

On-site in Leesburg, Virginia, USA

Contract

Description You might be the Help Desk Analyst Robert Half is looking for! Apply for this position today if you have a can-do attitude and are looking to be part of a highly motivated team. The primary function of this Service Desk Analyst job is to represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. Sometimes that involves creating knowledge articles and arranging training for other Service Desk Analysts when needed. The primary func
Easy Apply
Posted 8 hours ago

Technical Engagement Network Help Desk Technician

Kforce Technology Staffing

•

On-site in Sterling, Virginia, USA

Contract

RESPONSIBILITIES: Kforce has a client in Sterling, VA that is seeking a Technical Engagement Network Help Desk Technician. Responsibilities: * Serve as the first level Help Desk for the TEN Lab's systems and accounts * Assist new user setup of equipment, accounts and tools * Respond to user requests via email, walk-ins, phone calls or other communication means in a timely manner * Create and maintain accurate Tickets for Help Desk activities * Good problem solving skills * Work with Asset Manag
Posted 13 days ago | Updated 5 hours ago

Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
Easy Apply
Posted 36 days ago | Updated 3 days ago

Helpdesk Analyst

Manage My Dream, LLC

•

Remote

Third Party, Contract

Position: helpdesk/product support Analyst Location: Austin, Texas 78744 Duration: 12 Months Rate: $55/hr on corp NOTE-position is remote and required local to TX II. CANDIDATE SKILLS AND QUALIFICATIONS Leadership of a help desk / service desk Experience developing process / training documentation Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Experience gathering and analyzing performance metrics Ability to guide knowledge tr
Easy Apply
Posted 2 days ago

HelpDesk Support

Virpie Inc.

•

Remote

Contract

Location: Tallahassee, FL 32399 (Must onsite) Duration: 3+ Years contract Client: State client Job Description: Contractor staff assigned to this agreement must possess the following minimum qualifications and experience:Two years of experience in a help desk environment (i.e. providing technical assistance, answering support calls, etc.)Two years experience writing SQL queries against SQL databases.One year of experience working with surveillance and the most up to date reporting systems.One
Easy Apply
Posted 1 day ago

Help desk Analyst

Morph Enterprise LLC

•

Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
Easy Apply
Posted 2 days ago

Helpdesk Analyst

Apexon

•

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
Easy Apply
Posted 36 days ago | Updated 2 days ago

Help Desk Analyst

Robert Half

•

Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
Easy Apply
Posted 8 hours ago

Help Desk - REMOTE

Motion Recruitment Partners, LLC

•

Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o
Easy Apply
Posted 8 days ago | Updated 8 hours ago

PTC Windchill Helpdesk Support Analyst - Space/Satellite Systems (Remote)

Northrop Grumman

•

Remote

Full-time

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to
Posted 1 day ago | Updated 1 hour ago

Field Project Engineer

Sparks Group

•

Hybrid in Frederick, Maryland, USA

Full-time

Job Summary/Company: A Sparks Group Partner is seeking a versatile Field Project Engineer to join their integration team. You'll consult with clients across the DC-VA-MD metro area, providing expert IT support and implementing a wide range of technical solutions. This role is perfect for someone who enjoys working independently and building strong relationships with clients. This is a hybrid, direct hire role; the selected candidate must be able to work onsite 2-3 days a week. Responsibilities
Posted 17 days ago | Updated 9 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
Easy Apply
Posted 6 days ago | Updated 6 days ago

Badging Support Specialist

UVS Infotech

•

On-site in Rockville, Maryland, USA

Full-time

About UVS Infotech: UVS Infotech is Laurel, Maryland based, IT System Integrator with expertise in Emerging Technologies: Artificial Intelligence, Machine Learning, Robotic Process Automation, Blockchain, Identity & Access Management, Identity Proofing Position Summary: The Badging Support Specialist plays a pivotal role in the PSC/ISBS Credentialing program, managing enrollment, issuance, and maintenance of PIV cards and fingerprint cards. Responsibilities include processing service requests,
Easy Apply
Posted 10 days ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

•

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
Easy Apply
Posted 60+ days ago | Updated 17 hours ago

Product Support Analyst (Only TX Location)

Conquest Consulting

•

Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
Easy Apply
Posted 9 days ago | Updated 8 days ago

Technology & Security Consultant III

AECOM Corp. - Worldwide

•

On-site in Germantown, Maryland, USA

Full-time

Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating in
Posted 19 hours ago | Updated 8 hours ago

Desktop Support./Help Desk/Field Support. with strong MacOS exp. @Remote

VeridianTech

•

Remote

Third Party, Contract

Title : Desktop Support L2 Position- Contract Job Description Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What you'll be doing: Develop a technical understanding of corporate IT environment so you can effectively support our users. Answer to local and remote users' configuration questions and other requests, helping them to solve problems. Work together wi
Easy Apply
Posted 60+ days ago | Updated 11 hours ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

•

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
Easy Apply
Posted 6 days ago | Updated moments ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

•

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
Easy Apply
Posted 9 days ago | Updated moments ago

Network/Systems Engineer 1 (Network Edge Operations)

GovCIO

•

On-site in Martinsburg, West Virginia, USA

Full-time

Overview We are looking for a Network Engineer to work 3rd shift Wednesday - Saturday onsite in Martinsburg, WV. Responsibilities Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolving corporat
Posted 8 days ago | Updated 8 hours ago