Help Desk Jobs in Dullesv, VA

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Help Desk Support Spec IV

Robert Half

On-site in Washington, District of Columbia, USA

Contract

Description Robert Half, partnering with one of our Fortune 500 Government clients, is looking for someone to support local and field users as a Help Desk Analyst. As a Help Desk Analyst, you must have a passion for solving problems in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is onsite in the Washin

Tier II Help Desk Analyst

SAIC

On-site in Washington, District of Columbia, USA

Full-time

Job ID: 2404458 Location: WASHINGTON, DC, US Date Posted: 2024-03-26 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with SAIC. In this role you are responsible for instal

Help Desk- on site Washington D.C.

Motion Recruitment Partners, LLC

On-site in Arlington, Virginia, USA

Full-time

Help Desk This company is a worldwide nonprofit organization dedicated to advancing enduring solutions for enhancing education, fostering health, and broadening economic opportunities. With a legacy dating back to 1958, the organization has consistently taken the lead in crafting, executing, and assessing impactful and inventive initiatives across over 80 countries globally. This position is located in Washington D.C. and the candidate will need to come into office Monday-Friday. What You Will B

Help Desk Technician

NuAxis LLC

On-site in Falls Church, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team

Helpdesk Systems Administrator (12hrs Shift)

Leidos

On-site in Reston, Virginia, USA

Full-time

Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should be detail oriented in order to capture customer inquiries appropriately. Role requires excellent oral and written communication s

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

On-site in Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an

Tier 1 Helpdesk Analyst (12hrs Shift)

Leidos

On-site in Reston, Virginia, USA

Full-time

Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is technical, customer oriented and familiar with using desktop software applications such as web browsing and client software, and IT Service Management software such as JIRA, ServiceNow, or Remedy. This individual should be detail oriented in order to capture customer inquiries appropriately. Role requires excellent oral and written communication s

F-35 Help Desk Specialist | Secret clearance

General Dynamics Information Technology

On-site in Arlington, Virginia, USA

Full-time

Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Specialist joining our Joint Strike Fighter (JSF) F-35 IT program i

Help Desk Support Service Specialist - Senior

NuAxis LLC

On-site in Reston, Virginia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated He

F-35 Help Desk Specialist | Secret clearance

General Dynamics Information Technology

On-site in Arlington, Virginia, USA

Full-time

Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Specialist, you will help ensure today is safe and tomorrow is smarter. Our work depends on a Help Desk Specialist joining our Joint Strike Fighter (JSF) F-35 IT program i

Help Desk Technician

General Dynamics Information Technology

On-site in Newington, Virginia, USA

Full-time

Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician, you will help ensure today is safe and tomorrow is smarter. Our work depends on Help Desk Technician joining our team to provide technica

Help Desk Analyst

Creative Global Consulting

Hybrid in Fairfax, Virginia, USA

Contract

Help Desk Analyst Client: SBA POP: 12+ months Location: Hybrid, 2-3 days in Fairfax, VA SCOPE The Help Desk Analyst is the first line of support for users and a critical part of providing a path forward. The ideal Help Desk Analyst understands that continuously revising and tailoring the channels for support is an important part of helping users help themselves. This means improving our Help Desk portal and workflows/processes to support new and existing systems. The analyst will provide user s

Helpdesk Analyst - M

Next Step Systems

On-site in Centreville, Virginia, USA

Full-time

Helpdesk Analyst, Centreville, VA We are seeking a Helpdesk Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is required.

Tier 2-3 Help Desk Analyst - M

Next Step Systems

On-site in Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi

Help Desk Technician - Washington, DC (Onsite)

InfoSmart Technologies Inc

On-site in Washington, District of Columbia, USA

Full-time, Contract

Job Title: Help Desk Technician Location: Washington, DC (Onsite) Duration: Fulltime/ ContractSecurity Clearance: MandatoryJob Description: We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.To be a successful he

Help Desk Manager

Ledgent Technology

On-site in Washington, District of Columbia, USA

Full-time

Title: Help Desk Manager Location: Washington, DC Type: Direct Hire We are searching for a Helpdesk Manager who will provide professional technology experience for all students and staff. The Helpdesk Manager manages end-to-end projects and ensures delivery of IT support services while maintaining defined service levels, oversees and reports on team productivity, and improves problem-solving skills to provide high-quality technical support to users. Identifies, recommends, and documents continu

Service/Help Desk Program Manager

R2 Info

On-site in Silver Spring, Maryland, USA

Full-time

Role Specific Duties: Maintain overall programmatic responsibility of federal service desk contract. Organize, direct, and manage contract operation support functions involving multiple contract tasks. Formulates and reviews project feasibility studies and ensures conformance to work standards. Maintain and manage senior level client/organizational interface. Ensure satisfactory performance of contract task areas. Ensures proper staffing and scheduling of positions to accommodate workload

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Help Desk Analyst (Tier 1)

Leidos

On-site in Rockville, Maryland, USA

Full-time

Description Looking for an opportunity to make an impact!! Leidos currently has an opening for a Help Desk Analyst (Tier 1) . This is an exciting opportunity to use your experience to support an End User Customer Support program under the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All support is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets and VPN (Virtual Pri

Help Desk Analyst

DMI

On-site in Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a