Help Desk Analyst Jobs in 20001

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Help Desk Analyst (Night Shift 8pm-6:30am Th-Sun)

DMI

•

Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a
Posted 8 hours ago

Help Desk Analyst

Randstad Digital

•

Arlington, Virginia, USA

Contract

job summary: The Desktop Engineer (Level I) responsibilities are as follows: ? Configure and install various IT hardware and application systems such as desktops, printers, peripherals. routers, servers, switches, Wi-Fi antennas, Network security devices, Access control system any other application once given the necessary procedures and authorization. ? Develop installation schedules, prepare and create installation packages. ? Prepare documentation for configuration changes at each site
Posted 14 days ago | Updated 2 hours ago

Help Desk Analyst

Robert Half

•

Washington, District of Columbia, USA

Contract

Description This is a great job for someone who excels at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be preferred for this Help Desk Analyst position. Located in Washington, District of Columbia, the Help Desk Analyst opportunity is a long-term contract / tem
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Posted 17 days ago | Updated 11 hours ago

Helpdesk Analyst - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

Helpdesk Analyst, Centreville, VA We are seeking a Helpdesk Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is required.
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Posted 22 days ago | Updated 14 hours ago

Tier 2-3 Help Desk Analyst - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi
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Posted 22 days ago | Updated 14 hours ago

Help Desk Analyst

DMI

•

Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a
Posted 60+ days ago | Updated 8 hours ago

Help Desk Analyst (Part time 7:30am-11:30am M-F)

DMI

•

Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a
Posted 60+ days ago | Updated 8 hours ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 18 days ago | Updated 11 hours ago

ITSM Technical Help Desk Systems Analyst

HireBlazer

•

Remote

Contract

Title: ITSM Technical Help Desk Systems Analyst Duration: 15+ Months Location: Austin, TX (Any location within the United States). Primary Skills: Technical Help Desk Systems Analyst to support their Long-Term Care (LTC) department with incident resolution, application stabilization, and mentoring support desk agents. Responsibilities include (but are not limited to): Root cause analysis. Maintaining operational efficiency. Reduce incident backlog. Minimum Candidate Characteristics: 5 years of
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Posted 7 hours ago | Updated 7 hours ago

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required - R

Next Step Systems

•

Chantilly, Virginia, USA

Full-time

Integrated Service Center Technician, TS/SCI with CI Polygraph Security Clearance Required, Chantilly, VA The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. The Integrated Service Center Technicians will provide the highest quality customer care with every interaction. This role requires effective customer service skills, emphasizing problem-solving and trouble-shooting ski
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Posted 29 days ago | Updated 2 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 25 days ago | Updated 10 hours ago

Help Desk Specialist

Astor & Sanders Corporation

•

Silver Spring, Maryland, USA

Full-time

Help Desk Specialist Systems Integration & Development (SID) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Help Desk Specialist. This is a full-time position based in the Silver Spring, MD area. Roles and Responsibilities: Windows Server 2019 support Hands on experience troubleshooting user Windows 10 systems, printers, servers, etc. This Desktop Support Specialist will handle level 1 & 2 tickets Work on multiple tickets or issues to satisfactory resolu
Posted 3 hours ago

User Support Help Desk-Onsite at either Reston or Herndon, VA Office

Nexgen Technologies

•

Reston, Virginia, USA

Full-time

(Onsite at either the Reston, VA or Herndon, VA Office) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technol
Posted 11 days ago

Tier II Helpdesk/Technical Support Specialist

Business Operational Concepts

•

Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 11 days ago | Updated 14 hours ago

Helpdesk Specialist Journeyman

DMV IT Consulting

•

Washington, District of Columbia, USA

Contract, Third Party

Role: Helpdesk Specialist JourneymanLocation: Washington, DC ONSITE OCTOhelps is looking to add to its DCPS Technical Support. The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be comfortable with getting around DC. Resolve technical issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreements ii. Adhere to all Enterprise-wide security policies rela
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Posted 10 hours ago

Assistant Contract Technical Representative (ACTR) - FULLY ONSITE

Mindbank Consulting Group

•

Arlington, Virginia, USA

Contract

Mindbank Consulting Group has an immediate need for an Assistant Contract Technical Representative (ACTR) Help Desk Specialist to provide support to our Navy client. This opportunity is 100% onsite M-F in Arlington, Virginia and REQUIRES and active SECRET CLEARANCE. This is a great position with a smart, hard-working group and solid management team. Assistant Contract Technical Representative (ACTR) Help Desk Specialist Responsibilities: Have you done this type of work before? Provide IT support
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Posted 11 days ago | Updated 7 days ago

Functional Business Analyst - Help Desk

CGI Group, Inc.

•

Arlington, Virginia, USA

Full-time

Functional Business Analyst - Help Desk Position Description Working with a team of 20 members to assist a federal client in their day-to-day activities around Momentum Financials and Acquisition ERP system. Being the first line of support, members work directly with the client, resolving and testing issues, preparing for the agency for upgrades and releases and taking on different/new tasks throughout the week. Your future duties and responsibilities Help Desk Analysts I provide the first poin
Posted 5 days ago | Updated 3 hours ago

Helpdesk Specialist Journeyman

DMV IT Consulting

•

Washington, District of Columbia, USA

Third Party, Contract

Resolve technical issues and closing out assigned Service/Incidents requests within the agency's Service Level Agreements ii. Adhere to all Enterprise-wide security policies related to security and integrity of Districtowned Resources . Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g. Microsoft Office, Project, Visio, Outlook) and endpoint management tools iv. L
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Posted 54 days ago | Updated 2 hours ago

Team Lead Help Desk Technician - SECRET CLEARANCE

Mindbank Consulting Group

•

Arlington, Virginia, USA

Full-time

No Staffing Agencies/Bench Sales - No Exceptions. Mindbank Consulting Group has an immediate need for an experienced, cleared Team Lead Help Desk Technician to support our Navy client in Arlington, Virginia. This position is 100% onsite. In this role, you will support a very "visible" client and contract - ability to support and work with VIPs is a must - as well as lead/mentor your team and provide support to your immediate managers. Candidates must have an active Secret (or higher) clearance a
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Posted 35 days ago | Updated 7 hours ago

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

•

Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an
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Posted 54 days ago | Updated 14 hours ago