Help Desk Analyst Jobs in 27601

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Helpdesk Analyst

Manage My Dream, LLC

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Remote

Third Party, Contract

Position: helpdesk/product support Analyst Location: Austin, Texas 78744 Duration: 12 Months Rate: $55/hr on corp NOTE-position is remote and required local to TX II. CANDIDATE SKILLS AND QUALIFICATIONS Leadership of a help desk / service desk Experience developing process / training documentation Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Experience gathering and analyzing performance metrics Ability to guide knowledge tr
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Posted moments ago

Looking for Local Help Desk Analyst in Phoenix, Arizona, 85003 Onsite role

Information Resource Group, Inc.

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Remote

Third Party, Contract

Below are the job details for your reference: Title: Enterprise Architect/Sr. Compliance Analyst with Standards Expert Location: Remote-Candidate Must Be Local Duration: 6+ of Months contract role with Extension Hrs/Wk: 40 Note: This will be a Remote role & Candidate Must Be Local to Colorado Project: Client is seeking an analytical and detail-oriented Sr. Compliance Analyst with standards development expertise primarily in SDLC and DevOps (application development & support). The analyst s
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Posted 1 day ago | Updated 3 hours ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 34 days ago | Updated 1 hour ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 3 days ago | Updated 3 days ago

IT Help Desk Specialist

Symbioun Technologies, Inc

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On-site in Raleigh, North Carolina, USA

Contract

Job description: Seeking a qualified IT Help Desk Specialist to provide first level hardware, software, and application support to end users. This position is critical in promoting a positive customer relationship, requires a high customer service orientation and strong interpersonal skills to provide effective support to a diverse population. An IT Help Desk Specialist operates in a Microsoft Windows environment and works with other IT Help Desk Specialists and high-level specialists to ensure
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Posted 11 days ago | Updated 6 days ago

IT Support Engineer- Durham, NC - Onsite- 3-6 Months contract to hire

Pegasus Knowledge Solutions

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On-site in Durham, North Carolina, USA

Contract

Title: IT Operations Specialist. Location: RTP, Durham, North Carolina. Duration: 3- 6 months with a potential for full time conversion. Summary The IT Technical Senior Analyst provides onsite support and maintenance of IT equipment, including servers, workstations, network equipment, storage, IT communication systems, and cloud infrastructure. This role works closely with the leadership team to provide technical support and ensure the smooth functioning of the organization s IT system. Essent
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Posted 24 days ago | Updated 5 days ago

End User Support Specialist

Sunrise Systems, Inc.

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On-site in Raleigh, North Carolina, USA

Contract

Hiring for End User Support Specialist local to Raleigh, NC. Job Details: Job Title: End User Support Specialist Job Duration: 6 Months Contract on W2 to start Job Location: Raleigh, NC 27610 - Onsite Job Description: The Information Technology Division provides IT leadership, services, and consultation. It supports the programs and divisions of the client with tools and technologies. This position will be on-site in the Raleigh, NC office. General on-site IT support for the Fayetteville Reg
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Posted 60+ days ago | Updated 7 days ago

Security Engineer - Firepower/Firewall

TEKsystems c/o Allegis Group

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On-site in Durham, North Carolina, USA

Full-time

Top Skills' Details 1) Firepower Experience: troubleshooting and configuring as well as ability to utilize Firepower to determine where in the chain something is broken. 2) Communication/soft skills to effectively assist customers who are technical as well as non-technical Nice to have: Cisco Secure Network Analytics/Stealthwatch Cisco Certs- CCNP Job Description: As part of the team, you will join a team of 30-Tier 3 Customer Support Engineers. These engineers specialize in one or more core
Posted 4 days ago | Updated 6 hours ago

Product Support Analyst

Cogent Data Solutions Llc

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Remote

Contract

Hello, Cogent Data Solutions LLC trying to reach you regarding a job opportunity. The role is Product Support Analyst for one of our direct clients. Please take a look at the job description below and please send your updated resume. Role: Product Support AnalystLocation: Remote, TX ( Local Only )Client Name: Texas Health and Human Services Commission Job Qualifications/ Skills:Minimum 8 years required experience in Leadership of a help desk / service deskExperience developing process / traini
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Posted 7 days ago | Updated 7 days ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 7 days ago | Updated 6 days ago

Product Support Analyst

Rapisource LLC

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Remote

Contract, Third Party

DIRECT CLIENT :Texas Health and Human Services Commission JOB TITLE :Product Support Analyst SR:529400971 LOCATION :Austin, TX 78751 OTHER SPECIAL REQUIREMENTS Candidates must be within the State of Texas. Out of State candidates will not be considered.Job DescriptionEvaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applicatio
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Posted 7 days ago | Updated 7 days ago

Network Engineer - UCS/Storage

TEKsystems c/o Allegis Group

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On-site in Raleigh, North Carolina, USA

Full-time

Top Skills' Details 1) UCS Platform specialization 2) Extensive experience troubleshooting complex issues with UCS-B and UCS-C 3) Experience with Linux/Unix 4) Familiarity with multiple storage systems: NetApp, EMC, Vblock, Dell Nice to have skills: Cisco Hyperflex/Hyperconverged Infrastructure (HCI) Cisco Tetration Platform/Cisco Secure Workload (new name for Tetration) Cisco Intersight Description: This team delivers rapid-response T2 and T3-level technical support to Civilian, SLED, and US St
Posted 4 days ago | Updated 6 hours ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 33 days ago | Updated 1 day ago

Network Engineer - ACI/Nexus

TEKsystems c/o Allegis Group

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On-site in Durham, North Carolina, USA

Full-time

Job Description: As part of the team, you will join a team of 30-Tier 3 Customer Support Engineers. These engineers specialize in one or more core technologies while understanding the foundations of network products, protocols, and effective methodologies. As a member of this team, you will be part of a collaborative team to provide support during critical network issues as well as leading a caseload of lower critical issues, specifically with ACI and Nexus. Day to Day Responsibilities: The su
Posted 4 days ago | Updated 6 hours ago

Product Support Analyst IT Service Desk

Navtech, LLC

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Remote

Contract, Third Party

Role Product Support Analyst IT Service Desk Location Austin TX REMOTE Candidates must within the state of TX (Any location within the State of Texas). Out of State candidates will not be considered. Skills; Job Description Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment Produ
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Posted 7 days ago | Updated 5 days ago

Service Desk Team Lead - $77 CTC - 100% REMOTE (LOCAL TO TEXAS ONLY)

Chandra Technologies, Inc.

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Remote

Contract

Job Description: Corp to Corp Resumes are accepted. Location Requirement:The primary work location will be at 4601 W. Guadalupe, Austin, TX 78751. The worker will work remotely. Candidates must be within the State of Texas. Out of State candidates will not be considered. Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applica
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Posted 7 days ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

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Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 3 days ago | Updated 6 hours ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

•

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 7 days ago | Updated 6 hours ago

Support Analyst

Arthur Lawrence

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Remote

Contract

Arthur Lawrence is looking to hire a Support Analyst for a long-term remote position. Please find the job description below and send us your updated resume, if interested: Core Requirements: Minimum of two (2) years of experience in delivering End User desktop support (EUD) and services Prior experience in providing help desk support or a similar position High school diploma or equivalent (GED) is required Prior experience of Service Desk level 2 support is desirable Relevant IT certifications i
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Posted 3 days ago | Updated moments ago

Product Support Analyst in Austin, TX (Local to Texas)

Esolvit, Inc.

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Remote

Contract

Job title: Product Support Analyst Location: Austin, TX (Remote- local to Texas) Duration: Long term Client: 529400971- Texas Health and Human Services Commission (HHSC) Level Description: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job Description: Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. C
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Posted 7 days ago | Updated 5 days ago