Help Desk Analyst Jobs in Wake Forest, NC

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Help Desk Analyst

Robert Half

•

Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 4 days ago | Updated 8 hours ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 6 days ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 40 days ago | Updated 6 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 10 days ago | Updated 10 days ago

Technical Customer Support Representative (ONSITE)

NetSource, Inc.

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On-site in Raleigh, North Carolina, USA

Contract

Please note that this is a 9 month contract position. Typing Test will be required for submission. Candidate must be able to type 45wpm. Shifts are 2pm-10pm, and 10pm-6am, Sun-Thurs and Tues-Sat. Interview will be via phone, worker will be onsite for the assignment. Must have, two - three years of work experience in a helpdesk or call center environment. Previous experience supporting customers via live chat is preferred Candidates without the necessary experience will be disqualified. Qualifica
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Posted 4 days ago | Updated 3 days ago

IT Support Engineer- Durham, NC - Onsite- 3-6 Months contract to hire

Pegasus Knowledge Solutions

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On-site in Durham, North Carolina, USA

Contract

Title: IT Operations Specialist. Location: RTP, Durham, North Carolina. Duration: 3- 6 months with a potential for full time conversion. Summary The IT Technical Senior Analyst provides onsite support and maintenance of IT equipment, including servers, workstations, network equipment, storage, IT communication systems, and cloud infrastructure. This role works closely with the leadership team to provide technical support and ensure the smooth functioning of the organization s IT system. Essent
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Posted 31 days ago | Updated 1 day ago

End User Support Specialist

Sunrise Systems, Inc.

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On-site in Raleigh, North Carolina, USA

Contract

Hiring for End User Support Specialist local to Raleigh, NC. Job Details: Job Title: End User Support Specialist Job Duration: 6 Months Contract on W2 to start Job Location: Raleigh, NC 27610 - Onsite Job Description: The Information Technology Division provides IT leadership, services, and consultation. It supports the programs and divisions of the client with tools and technologies. This position will be on-site in the Raleigh, NC office. General on-site IT support for the Fayetteville Reg
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Posted 60+ days ago | Updated 13 days ago

Accounts Payable Analyst/Business Support Specialist

The Fountain Group

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On-site in Raleigh, North Carolina, USA

Full-time, Contract

Hello, My name is Arnold, and I am a Senior Talent Acquisition Consultant with The Fountain Group. We are a national staffing firm with an array of Fortune 500 clients constantly looking for candidates such as yourself to join the team. I believe you have a great background and would love to discuss what's most important to you then compared to see if it matches our job. Currently I have an opening for Accounts Payable Analyst/Business Support Specialist located in Raleigh, NC. Details for the
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Posted 4 days ago | Updated 8 hours ago

Security Engineer - ISE

TEKsystems c/o Allegis Group

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On-site in Durham, North Carolina, USA

Full-time

Teksystems has a client that needs to bring on several Network Security Engineers. The openings are 100% remote and slated as contract to hires. This person needs to be a self-starter who does not require hand-holding. They need to be able to figure things out quickly. Great customer service skills, communication, written and verbal, collaboration and work independently. Must be very outgoing and team-oriented. The Network Security Engineers will effectively assess the customer's situation and h
Posted 4 days ago | Updated 7 hours ago

NCAOC - Windows Server Generalist

Apex Systems

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On-site in Raleigh, North Carolina, USA

Full-time

Job#: 2025975 Job Description: Our client seeks a qualified Windows Server Administrator to assist with management administration and maintenance of Virtualized Server environment. This position provides 24x7x365 operational support for 30000 branch users across the state. This role is remote. Responsibilities include but are not limited to the following: Windows Server Administration - Manage operation health and security of a Virtual Server environment. Research Vulnerability Notices when rec
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Posted 11 hours ago | Updated moments ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 13 days ago | Updated 12 days ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 40 days ago | Updated 13 hours ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

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Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 10 days ago | Updated 4 hours ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

•

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 13 days ago | Updated 4 hours ago

Helpdesk Support

Sonus Software Solutions Inc.

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Remote

Contract, Third Party

Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I m a recruiter with Sonus Software Solutions based in Orem, UT. I m working on the below urgent requirement for one of our high profile. Please send me your updated copy resume and hourly rate requirements asap Email: you can reach me: EXT: 203 Role : Helpdesk Support Location: Los Angeles,CA Duration : 4 Years Contract Required Skills: Minimum Eligibility criteria: All proposed technical resource(s) must have minimum of t
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Posted 3 days ago | Updated 3 days ago

Product Support Analyst in Austin, TX (Local to Texas)

Esolvit, Inc.

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Remote

Contract

Job title: Product Support Analyst Location: Austin, TX (Remote- local to Texas) Duration: Long term Client: 529400971- Texas Health and Human Services Commission (HHSC) Level Description: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job Description: Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. C
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Posted 13 days ago | Updated 12 days ago

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 7 days ago

Fullstack Application Developer

Pan Asia Resources Pte Ltd.

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Remote

Full-time

We are currently seeking Full Stack Application Developer with deep expertise in Java, web, and database technologies. As a full stack Java Application developer of the Business Systems Development team, you will participate in designing, developing and implementing exchange systems that directly support trading, help desk, surveillance, clearing, business intelligence, finance and other complex middle and back office operational systems. Strong written and oral communication skills are essentia
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Posted 11 hours ago

Technical Writer

Advent Global Solutions, Inc.

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Remote

Contract

Role: Technical Writer REMOTE MUST HAVE Tech Writing background Optiva or PLM experience Sharepoint Excel Technical Writer R&D Systems is a technical role within the Campbell Corp. R&D Digitization and Product Lifecycle Management (PLM) team responsible for performing system administrator duties in R&D systems. Role involves updating, changing, and obsoleting food ingredients, packaging materials, formula codes, and specification data while ensuring compliance with documented processes and namin
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Posted 6 days ago | Updated 5 days ago

PHP Developer

Technology Consulting Inc.

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Remote

Full-time

TCI has an immediate need for a PHP Developer in Washington, DC area for hybrid remote. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the possibility of hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits. THIS POSITION REQUIRES SHIP AND A PUBLIC TRUST SECURITY CLEARANCE. SUMMARY The PHP Developer will be responsible for
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Posted 14 days ago | Updated 12 hours ago