Help Desk Analyst I Jobs in Greenbelt, MD

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Help Desk Analyst

Robert Half

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On-site in Washington, District of Columbia, USA

Contract

Description This is a great job for someone who excels at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be preferred for this Help Desk Analyst position. Located in Washington, District of Columbia, the Help Desk Analyst opportunity is a long-term contract / tem
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Posted 2 hours ago

Helpdesk Support Analyst

TEKsystems c/o Allegis Group

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On-site in Baltimore, Maryland, USA

Full-time

Description: Our customer is in the process of moving to a self service portal for all end user related password resets. In order to mitigate increased workload related to password resets the customer will have all password reset calls flow to this resource. Once the initial password is reset, the end user will need to be enrolled to the new portal which this resource will assist with walking them through the process and setting them up within the new Cherwell system. The Helpdesk team supports
Posted 3 days ago | Updated 1 hour ago

Tier II Help Desk Analyst

SAIC

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On-site in Washington, District of Columbia, USA

Full-time

Job ID: 2404458 Location: WASHINGTON, DC, US Date Posted: 2024-03-26 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with SAIC. In this role you are responsible for instal
Posted 23 days ago | Updated 2 hours ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 3 days ago

Help Desk Analyst

Robert Half

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Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 1 day ago | Updated 2 hours ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 37 days ago | Updated 3 days ago

Product Support Analyst 3 - help desk / service desk - Remote - local to Texas candidates

Emergere Technologies

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Remote

Contract, Third Party

Position: Product Support Analyst 3 - Leadership of a help desk / service desk Location: Remote(Looking for only local to Texas candidates) Required: 8 Years: Leadership of a help desk/service desk 2 Years: Developing process/training documentation, researching and resolving escalated problems, including the most complex and/or critical customer issues
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Posted 10 hours ago

Tier II Helpdesk/Technical Support Specialist

Business Operational Concepts

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On-site in Washington, District of Columbia, USA

Full-time

Description: Business Operational Concepts (BOC) is a recognized leader in providing Technical and Program Management Services, Information Technology, and Support. BOC has enabled their Government and Commercial clients to achieve their organizational initiatives through the application of high quality, innovative, and cost-effective professional services and solutions. We provide a positive working environment, with opportunities for advancement in our growing Federal sector workforce. We o
Posted 7 days ago | Updated 17 hours ago

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required - G

Next Step Systems

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On-site in Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are compatible with the defined system architectures. - Contribute to the development of sections of systems engi
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Posted 2 days ago | Updated 17 hours ago

Team Lead Help Desk Technician - SECRET CLEARANCE

Mindbank Consulting Group

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On-site in Arlington, Virginia, USA

Full-time

No Staffing Agencies/Bench Sales - No Exceptions. Mindbank Consulting Group has an immediate need for an experienced, cleared Team Lead Help Desk Technician to support our Navy client in Arlington, Virginia. This position is 100% onsite. In this role, you will support a very "visible" client and contract - ability to support and work with VIPs is a must - as well as lead/mentor your team and provide support to your immediate managers. Candidates must have an active Secret (or higher) clearance a
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Posted 17 days ago | Updated 7 days ago

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required - G

Next Step Systems

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On-site in Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required, Annapolis Junction, MD The DevOps Systems Administrator must have 10 years of experience as a Systems Administrator. This position is 100% Onsite and not Remote. Candidates must have an active TS/SCI with a Full Scope Poly security clearance. DevOps Systems Administrator Responsibilities: - Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
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Posted 2 days ago | Updated 17 hours ago

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

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On-site in Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an
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Posted 36 days ago | Updated 2 hours ago

Help Desk Support Spec IV

Robert Half

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On-site in Washington, District of Columbia, USA

Contract

Description Robert Half, partnering with one of our Fortune 500 Government clients, is looking for someone to support local and field users as a Help Desk Analyst. As a Help Desk Analyst, you must have a passion for solving problems in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is onsite in the Washin
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Posted 24 days ago | Updated 2 hours ago

OneDrive/O365 ATE End User Support

Apex Systems

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On-site in Falls Church, Virginia, USA

Full-time

Job#: 2019823 Job Description: For Immediate Response, please e-mail : with your WORD resume, best time to speak, and title 0365. Position: Helpdesk/Desktop Techs (0365 Support) x12 Duration: 6+ Month Contract Please read thoroughly and ensure you're good with ALL requirements and pay rate. Not interested or know someone that might also be interested? Please send referrals! ABSOLUTE MUST HAVES: Authorized to work in the US | Reliable TransportationImmunizations (Titers Test, Hep B, TB Screen,
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Posted 31 days ago | Updated 5 hours ago

Industry Economist (Direct Hire)

USAJOBS

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On-site in Washington, District of Columbia, USA

Contract

Duties If selected for this position, you will serve as an Economist within the Product and Market Analytics Branch (PMAB), Division of Market Oversight (DMO). At the full performance level, the Economist applies critical thinking to derivative product-related filings and, as needed, plans, designs, and carries out complex economic analyses on financial, virtual currency or derivative markets. The incumbent also works closely with DMO senior staff to identify emerging issues in derivative marke
Posted 9 days ago

Senior Network Engineer

ALTA IT Services

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Hybrid in Merrifield, Virginia, USA

Full-time

ALTA IT Services is staffing a direct hire opportunity for a Senior Network Engineer to support a federal end client. Senior Network Engineer Direct Hire Merrifield, VA (Hybrid, 3x s Week On-Site) Pay: 100-130K Range Must be able to obtain a Security Clearance Duties and Responsibilities: Provide design and ongoing support of local area networks and wide area networks used in mail processing applications.Plan, design, build, configure, test, document, and implement both a physical and logical ne
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Posted 2 days ago

Help Desk Technician- TS/SCI W/ poly

General Dynamics Information Technology

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On-site in Annapolis Junction, Maryland, USA

Full-time

Help Desk Technician II Transform technology into opportunity as a Help Desk Technician II with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician II you will help ensure today is safe and tomorrow is smarter. HOW A HELP DESK TECHNICIAN II WILL MAKE AN IMPACT Provides technical
Posted 21 days ago | Updated 2 hours ago

IT SPECIALIST (INFOSEC) (CUSTSPT) Direct Hire - Open Continuous

USAJOBS

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On-site in Washington, District of Columbia, USA

Contract

Duties Please Note: Employees will be required to report to their assigned office location at least 2 day per week for non-supervisory positions and 3 days per week for supervisory/managerial positions unless the position advertised is designated as a remote-only position. This position is located in the Infrastructure Engineering Unit of OCIO at the Export-Import Bank of the United States (EXIM) which handles all Infrastructure Operations including Systems/Network Engineering, Security Enginee
Posted 49 days ago | Updated 16 days ago

Primary Technical Control Facility Lead

Apex Systems

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On-site in Washington, District of Columbia, USA

Full-time

Job#: 2023562 Job Description: Education Requirement: - Bachelor's Degree in Related Field Years of Experience: - Minimum 5 years' experience with managing and operating cryptographic facilities. Certification Requirements: N/A Clearance Requirements: -Active TS/SCI Clearance Experience Requirements: - Demonstrate knowledge in maintaining the operational status of a Tech Control facility - Knowledge of Tech Control equipment such as Switches, Encryption devices, Network Operation Consoles, and C
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Posted 15 days ago | Updated 5 hours ago

Information Technology Support Specialist (Active TS/SCI /wPoly)

General Dynamics Information Technology

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On-site in Annapolis Junction, Maryland, USA

Full-time

Transform technology into opportunity as an Information Technology Support Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As an Information Technology Support Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on an Information Technology Support Sp
Posted 10 days ago | Updated 6 hours ago