Help Desk Analyst I Jobs in Springfield, VA

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NCIS Helpdesk Analyst Tier I

General Dynamics Information Technology

On-site in Quantico, Virginia, USA

Full-time

Join GDIT and be a part of the team of men and women that solve some of the world's most complex technical challenges. The NCIS team is searching for an Helpdesk Analyst Tier I to join their program in Quantico, VA. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the DON component with primary responsibility for criminal investigation, law enforcement (LE), co

Tier II Help Desk Analyst

SAIC

On-site in Washington, District of Columbia, USA

Full-time

Job ID: 2404458 Location: WASHINGTON, DC, US Date Posted: 2024-03-26 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with SAIC. In this role you are responsible for instal

Help Desk Analyst

Creative Global Consulting

Hybrid in Fairfax, Virginia, USA

Contract

Help Desk Analyst Client: SBA POP: 12+ months Location: Hybrid, 2-3 days in Fairfax, VA SCOPE The Help Desk Analyst is the first line of support for users and a critical part of providing a path forward. The ideal Help Desk Analyst understands that continuously revising and tailoring the channels for support is an important part of helping users help themselves. This means improving our Help Desk portal and workflows/processes to support new and existing systems. The analyst will provide user s

Helpdesk Analyst - M

Next Step Systems

On-site in Centreville, Virginia, USA

Full-time

Helpdesk Analyst, Centreville, VA We are seeking a Helpdesk Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is required.

Tier 2-3 Help Desk Analyst - M

Next Step Systems

On-site in Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi

Help Desk Analyst (Tier 1)

Leidos

On-site in Rockville, Maryland, USA

Full-time

Description Looking for an opportunity to make an impact!! Leidos currently has an opening for a Help Desk Analyst (Tier 1) . This is an exciting opportunity to use your experience to support an End User Customer Support program under the Nuclear Regulatory Commission (NRC). In this mission we provide Tier 1 Help Desk Support to the NRC's user community. All support is provided via phone, and the help desk specialist will troubleshoot access issues such as password resets and VPN (Virtual Pri

Help Desk Analyst I

Robert Half

Remote

Contract

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Construction/Contractor field. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be the best fit for this Help Desk Analyst position. Located in Troy, Michigan, the Help Desk An

Help Desk Analyst

DMI

On-site in Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a

Help Desk Analyst (Part time 7:30am-11:30am M-F)

DMI

On-site in Arlington, Virginia, USA

Full-time

About DMI DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a

Helpdesk Analyst

Apexon

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

Computer User Support Specialist

Zolon Tech Solutions Inc

On-site in Washington, District of Columbia, USA

Full-time

The IT Service Desk Technician provides technical assistance to users, answers questions; resolves computer problems for clients in person, or via telephone or electronically; provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Roles and Responsibilities: Provide responsive, reliable, and consistent service delivery to all users including VIPs. Provide IT services that appropriately

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

On-site in Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an

Help Desk Manager

Ledgent Technology

On-site in Washington, District of Columbia, USA

Full-time

Title: Help Desk Manager Location: Washington, DC Type: Direct Hire We are searching for a Helpdesk Manager who will provide professional technology experience for all students and staff. The Helpdesk Manager manages end-to-end projects and ensures delivery of IT support services while maintaining defined service levels, oversees and reports on team productivity, and improves problem-solving skills to provide high-quality technical support to users. Identifies, recommends, and documents continu

Chemist

USAJOBS

On-site in College Park, Maryland, USA

Part-time

Duties Independently plans and conducts scientific investigations, method development, and/or testing activities that involve researching and developing scientific measurements and tests. Evaluates chemistry data and information from a variety of sources to determine the safety and effectiveness of food, dietary supplements, infant formula, food labeling, and/or cosmetic activities. Attends and participates in expositions and scientific meetings, and maintains effective communication relationshi

Help Desk- on site Washington D.C.

Motion Recruitment Partners, LLC

On-site in Arlington, Virginia, USA

Full-time

Help Desk This company is a worldwide nonprofit organization dedicated to advancing enduring solutions for enhancing education, fostering health, and broadening economic opportunities. With a legacy dating back to 1958, the organization has consistently taken the lead in crafting, executing, and assessing impactful and inventive initiatives across over 80 countries globally. This position is located in Washington D.C. and the candidate will need to come into office Monday-Friday. What You Will B

Help Desk Support Spec IV

Robert Half

On-site in Washington, District of Columbia, USA

Contract

Description Robert Half, partnering with one of our Fortune 500 Government clients, is looking for someone to support local and field users as a Help Desk Analyst. As a Help Desk Analyst, you must have a passion for solving problems in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is onsite in the Washin

Service/Help Desk Program Manager

R2 Info

On-site in Silver Spring, Maryland, USA

Full-time

Role Specific Duties: Maintain overall programmatic responsibility of federal service desk contract. Organize, direct, and manage contract operation support functions involving multiple contract tasks. Formulates and reviews project feasibility studies and ensures conformance to work standards. Maintain and manage senior level client/organizational interface. Ensure satisfactory performance of contract task areas. Ensures proper staffing and scheduling of positions to accommodate workload

Service Desk Analyst

Robert Half

On-site in Alexandria, Virginia, USA

Contract

Description Robert Half has an immediate need for a Help Desk Analyst. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the Alexandria, Virginia area and is a long-term contract / temporary opportunity. Major responsibilities

IT SPECIALIST (INFOSEC) (CUSTSPT) Direct Hire - Open Continuous

USAJOBS

On-site in Washington, District of Columbia, USA

Contract

Duties Please Note: Employees will be required to report to their assigned office location at least 2 day per week for non-supervisory positions and 3 days per week for supervisory/managerial positions unless the position advertised is designated as a remote-only position. This position is located in the Infrastructure Engineering Unit of OCIO at the Export-Import Bank of the United States (EXIM) which handles all Infrastructure Operations including Systems/Network Engineering, Security Enginee

Help Desk Technician - Washington, DC (Onsite)

InfoSmart Technologies Inc

On-site in Washington, District of Columbia, USA

Full-time, Contract

Job Title: Help Desk Technician Location: Washington, DC (Onsite) Duration: Fulltime/ ContractSecurity Clearance: MandatoryJob Description: We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.To be a successful he