Help Desk Analyst II Jobs in 60007

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Security Analyst II (Operations Support)

WALGREENS

On-site in Deerfield, Illinois, USA

Full-time

Job Summary This role provides operational and product support for Walgreens Security Technology and Identity & Access Management tools. Support duties include application and environment support, service management, testing coordination, and reporting. Product duties include end user training, communication, and documentation, as well as product cataloging and product status, including tracking of issues and enhancements. Job ResponsibilitiesShares information to improve workflow processes. I

Help Desk Analyst I

Robert Half

On-site in Glenview, Illinois, USA

Contract

Description If you want to work at a growing company, apply for Robert Half's Help Desk Analyst job, where you will support local and field users. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Glenview, Illinois, the Help Desk Analyst opportunity is a long-term

Help Desk Analyst

Network Data Systems

Hybrid in Schaumburg, Illinois, USA

Full-time

The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner. The right candidate will possess a balance of both tech

Helpdesk Analyst

Manage My Dream, LLC

Remote

Third Party, Contract

Position: helpdesk/product support Analyst Location: Austin, Texas 78744 Duration: 12 Months Rate: $55/hr on corp NOTE-position is remote and required local to TX II. CANDIDATE SKILLS AND QUALIFICATIONS Leadership of a help desk / service desk Experience developing process / training documentation Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Experience gathering and analyzing performance metrics Ability to guide knowledge tr

Help desk Analyst

Morph Enterprise LLC

Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro

Help Desk Analyst

Robert Half

Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick

PTC Windchill Helpdesk Support Analyst - Space/Satellite Systems (Remote)

Northrop Grumman

Remote

Full-time

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to

Helpdesk Analyst

Apexon

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

Infrastructure Analyst / Analyst II (Need local to Ohio only)

Caprus IT Inc.

Remote

Contract, Third Party

Title: Infrastructure Analyst / Analyst II (734375) Duration: 6-month contract + extensions Location: REMOTE Local to Ohio. Some travel to London, OH potentially Job Overview: This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc. This could also involve traveling to the London, OH site to take inventory of the radios, etc./technology as it is sent/received for repair. Will

INFRASTRUCTURE ANALYST / ANALYST II | REMOTE LOCAL TO OHIO

Columbus Technology Solutions

Remote

Third Party, Contract

ROLE: INFRASTRUCTURE ANALYST / ANALYST II LOCATION: REMOTE LOCAL TO OHIO. SOME TRAVEL TO LONDON, OH POTENTIALLY DURATION: 6+ MONTH VISA: , GC-EAD, H1B *8+ YEARS OF EXPERIENCE REQUIRED Job Overview: This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc. This could also involve traveling to the London, OH site to take inventory of the radios, etc./technology as it is se

Cyber Security Analyst II

Zachary Piper Solutions, LLC

Remote

Full-time

Piper Companies is looking for a Cyber Security Analyst II for a health insurance company in New Jersey for a 100% Remote, Full-Time Opportunity. Responsibilities for the Cyber Security Analyst II: Actively search for malicious internal and external threats working with the CSA I & IIs to ensure 24/7/365 Cyber Security Operations Center (CSOC) support and be the Tier 3 CSOC Analyst Monitor the effectiveness of the Enterprise wide information security program Mentor security analysts regarding r

Implementation Conversion Analyst II

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: A client with Kforce is seeking an Implementation-Conversion Analyst II to join their team in Jacksonville, FL. Responsibilities: * Conducting data analysis, product mapping, and client interviews to assess data requirements for software utilization * Creating data maps and transaction workflow documents that show exactly how every field will be converted * Performing tests to ensure new, customized software meets customer-specific needs * Coordinating and conducting readiness

Data Analyst II

BCforward

Remote

Contract

Data Analyst II BCforward is currently seeking a highly motivated Data Analyst - II for a remote opportunity in the United States! Position Title: Data Analyst 2 Location: Remote / Pacific Hours Anticipated Start Date: 05/01/2024. Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 6 Months. Job Type: Contract/Remote. Pay Range: $40.00 - $45.00 Please note that actual compensation may vary

Help Desk Manager

Robert Half

On-site in St. Charles, Illinois, USA

Full-time

Description The Help Desk Manager oversees the day-to-day operations of the help desk team, ensuring efficient handling of client support requests. They collaborate closely with other departments to address complex technical issues and escalate as necessary for timely resolution. By monitoring performance metrics, they identify areas for improvement and implement strategies to enhance service delivery. The manager serves as a primary point of contact for high-priority or escalated client issues,

Helpdesk Level 1

Microtek Staffing Services

On-site in Chicago, Illinois, USA

Full-time

Job Title: Help Desk Support Engineer Job Duration : Full Time Job Location : Chicago, IL Job Description : Responding to inquiries from members and users to help them resolve technical issues via email or in person. Diagnose, troubleshoot, and resolve software, hardware, and network problems for Portal employees and members. Log all help desk interactions and maintain accurate records of issues and resolutions. Conducting preventative maintenance checks and updates the technology infrastructu

Entry level Desktop support

Sunrise Systems, Inc.

On-site in Chicago, Illinois, USA

Contract

Looking for a Onsite Entry level Desktop Support in Chicago, IL. Job Details: Job Title: Entry Level Desktop Support Job Duration: 6 Months on W2 Job Location: Chicago, IL 60611 Job Description: Responsibilities: As a Support Specialist, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s

Managed Service Help Desk Technician - M

Next Step Systems

On-site in Oak Brook, Illinois, USA

Full-time

Managed Service Help Desk Technician, Oak Brook, IL This is a full time permanent Managed Service Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time

Enterprise IT Operations Support Manager

Cook County Bureau of Human Resources

On-site in Illinois, USA

Full-time

Under the direction of the Director of Enterprise Solutions, is responsible for the daily operations of information services activities such as IT Help Desk/End User Services Operations. Manages support staff whose main duty is to troubleshoot technical PC and or network issues for end users. Responsible for hiring, assigning and monitoring workload, determining priorities and ensuring that division objectives are met. Performs other duties as assigned. Attention Applicants: Please be advised

Level 1 Support Specialist

TEKsystems c/o Allegis Group

On-site in Northbrook, Illinois, USA

Full-time

Description: This persons only responsibility will be grabbing tickets. This is due to an influx in tickets coming over the next few months. Help desk tickets, walk ups, desk side support. 5 days per week in Northbrook. Should be close to Northbrook so their commute is not a pain. The tech support personnel should be able to provide password reset instructions and assist with multi-factor authentication setup. The resolution rate for level one tickets is not defined, but the previous employee h

Managed Service Support Engineer - M

Next Step Systems

On-site in Oak Brook, Illinois, USA

Full-time

Managed Service Support Engineer, Oak Brook, IL This is a full time permanent Managed Service Support Engineer position. Looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time downtown and t