Help Desk Analyst II Jobs in 60007

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Tier II Cyber Incident Response Analyst

SAIC

•

Hines, Illinois, USA

Full-time

Job ID: 2405649 Location: HINES, IL, US Date Posted: 2024-04-18 Category: Cyber Subcategory: Cybersecurity Ops Schedule: Full-time Shift: Night Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description Overview: We are seeking a motivated, career and customer oriented Cyber Incident Response (CIR) Tier II Analyst interested in joining our Cyber Security Operations Center (CSOC) team in support of the
Posted 5 days ago | Updated moments ago

Security Analyst II (Operations Support)

WALGREENS

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Deerfield, Illinois, USA

Full-time

Job Summary This role provides operational and product support for Walgreens Security Technology and Identity & Access Management tools. Support duties include application and environment support, service management, testing coordination, and reporting. Product duties include end user training, communication, and documentation, as well as product cataloging and product status, including tracking of issues and enhancements. Job ResponsibilitiesShares information to improve workflow processes. I
Posted 2 days ago | Updated 15 hours ago

Help Desk Analyst

Network Data Systems

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Schaumburg, Illinois, USA

Full-time

The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner. The right candidate will possess a balance of both tech
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Posted 60+ days ago | Updated 14 days ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 8 days ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 5 days ago | Updated 11 hours ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 42 days ago | Updated 8 days ago

Data and Reporting Analyst II - Remote

Prime Therapeutics, LLC

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Remote or Washington, District of Columbia, USA

Full-time

Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Data and Reporting Analyst II - Remote Job Description Summary Provides data collection, data management, data analysis and reporting, and decision management tool design and development. Responsible for interfacing with IT to ensure utilization and effective use of IT sponsored tools. Provide basic pro
Posted 23 hours ago | Updated 11 hours ago

Incident Response Analyst II

The DigiTrust Group

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Remote

Full-time

The DigiTrust Group is revolutionizing cyber security and we're looking for an Incident Response Analyst II to join our growing team. We re hackers at heart and we re on a mission to defend global organizations against information security threats. As an Incident Response Analyst II, your efforts will prevent the capabilities of nation-state and organized crime threat actors targeting global organizations. You ll drive fast and effective incident identification, response and remediation utilizin
Posted 5 days ago | Updated 1 day ago

Cyber Security Analyst II

Zachary Piper Solutions, LLC

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Remote

Full-time

Piper Companies is looking for a Cyber Security Analyst II for a health insurance company in New Jersey for a 100% Remote, Full-Time Opportunity. Responsibilities for the Cyber Security Analyst II: Actively search for malicious internal and external threats working with the CSA I & IIs to ensure 24/7/365 Cyber Security Operations Center (CSOC) support and be the Tier 3 CSOC Analyst Monitor the effectiveness of the Enterprise wide information security program Mentor security analysts regarding r
Posted 9 days ago | Updated moments ago

Data Analyst II

BCforward

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Remote

Contract

Data Analyst II BCforward is currently seeking a highly motivated Data Analyst - II for a remote opportunity in the United States! Position Title: Data Analyst 2 Location: Remote / Pacific Hours Anticipated Start Date: 05/01/2024. Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 6 Months. Job Type: Contract/Remote. Pay Range: $40.00 - $45.00 Please note that actual compensation may vary
Posted 28 days ago | Updated 3 hours ago

Helpdesk Level 1

Microtek Staffing Services

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Chicago, Illinois, USA

Full-time

Job Title: Help Desk Support Engineer Job Duration : Full Time Job Location : Chicago, IL Job Description : Responding to inquiries from members and users to help them resolve technical issues via email or in person. Diagnose, troubleshoot, and resolve software, hardware, and network problems for Portal employees and members. Log all help desk interactions and maintain accurate records of issues and resolutions. Conducting preventative maintenance checks and updates the technology infrastructu
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Posted 15 days ago | Updated 6 days ago

Help Desk Manager

Robert Half

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St. Charles, Illinois, USA

Full-time

Description The Help Desk Manager oversees the day-to-day operations of the help desk team, ensuring efficient handling of client support requests. They collaborate closely with other departments to address complex technical issues and escalate as necessary for timely resolution. By monitoring performance metrics, they identify areas for improvement and implement strategies to enhance service delivery. The manager serves as a primary point of contact for high-priority or escalated client issues,
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Posted 19 days ago | Updated 11 hours ago

Entry level Desktop support

Sunrise Systems, Inc.

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Chicago, Illinois, USA

Contract

Looking for a Onsite Entry level Desktop Support in Chicago, IL. Job Details: Job Title: Entry Level Desktop Support Job Duration: 6 Months on W2 Job Location: Chicago, IL 60611 Job Description: Responsibilities: As a Support Specialist, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s
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Posted 21 days ago | Updated 15 days ago

Managed Service Help Desk Technician - M

Next Step Systems

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Oak Brook, Illinois, USA

Full-time

Managed Service Help Desk Technician, Oak Brook, IL This is a full time permanent Managed Service Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time
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Posted 8 days ago | Updated 13 hours ago

Configuration Technician

TEKsystems c/o Allegis Group

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Vernon Hills, Illinois, USA

Full-time

Description: We have a job opening for the position of Configuration Technician. The Configuration Technician will be responsible for configuring hardware and software on a large number of computers, printers, and other products. The job duties will include unboxing units, configuring them, and reboxing them for shipment. Key Responsibilities: - Configuring customer systems as per their specifications. - Testing systems to ensure 100% quality. - Meeting monthly productivity goals. - Troubleshoo
Posted 1 day ago | Updated 11 hours ago

Enterprise IT Operations Support Manager

Cook County Bureau of Human Resources

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Illinois, USA

Full-time

Under the direction of the Director of Enterprise Solutions, is responsible for the daily operations of information services activities such as IT Help Desk/End User Services Operations. Manages support staff whose main duty is to troubleshoot technical PC and or network issues for end users. Responsible for hiring, assigning and monitoring workload, determining priorities and ensuring that division objectives are met. Performs other duties as assigned. Attention Applicants: Please be advised
Posted 33 days ago

Managed Service Support Engineer - M

Next Step Systems

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Oak Brook, Illinois, USA

Full-time

Managed Service Support Engineer, Oak Brook, IL This is a full time permanent Managed Service Support Engineer position. Looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time downtown and t
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Posted 8 days ago | Updated 13 hours ago

Desktop Support Technician

Hired by Matrix, Inc.

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Chicago, Illinois, USA

Contract

Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you!Working with some of the US' premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.Hired by Matrix has provided talent solutions to enhance organizations' team capacities for over thre
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Posted 7 days ago | Updated moments ago

Configurations Tech Level I

Apex Systems

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Vernon Hills, Illinois, USA

Full-time

Job#: 2023454 Job Description: Overview Apex Systems is looking for multiple Level 1 Technicians to install and configure hardware/software on a high volume of computers, printers and other products for customers on a daily basis. This will include un-boxing units to configure and boxing units back up to prepare for shipment. *For immediate consideration, please send resume to Kyle Duffy () with the subject "Level 1 Technician"* Key Responsibilities -Configure customers' systems to their requi
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Posted 7 days ago | Updated 3 hours ago

Director of Service Delivery / Operations / MSP or Consulting Experience Needed / $130k

Motion Recruitment Partners, LLC

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Chicago, Illinois, USA

Full-time

Job Description Our client seeks a Director of Service Operations to lead customer service excellence. In this pivotal role, you'll oversee the Service Department, managing technical support, troubleshooting issues, and driving daily operations. You'll inspire a motivated team, earn trust across employees and management, and prioritize top-notch customer experiences. The ideal candidate has proven experience managing client relationships and deep knowledge of escalation practices. You'll levera
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Posted 4 days ago | Updated 11 hours ago