Help Desk Representative Jobs in 14021

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Help Desk Representative

Innova Solutions, Inc

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Hybrid in Cranberry Township, Pennsylvania, USA

Full-time

Innova Solutions is immediately hiring for a Help Desk Representative Position type: Fulltime/Contract Location: Cranberry Township, PA - 16066 Duration: 04 Months Shift: Mon-Fri 7:00am-4:00pm. Hybrid Role (3 Days in Office, 2 Days Remote) As a Help Desk Representative you will: Provides support to end users and IT systems on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, emails, and personnel requests for technical support.Performs pro-a
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Posted 5 days ago

Part-Time Help Desk Representative (Contract)

Plastipak Holdings

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On-site in Plymouth, Michigan, USA

Full-time

We are seeking a Help Desk Representative who is looking for an opportunity to multi-task and thrive in a fast-paced work environment. You will have the chance to interact with all levels and departments within our company, ultimately providing technical advice and support to users and undertaking a technical troubleshooting role. The work schedule is Tuesday, Wednesday & Thursday from 10am - 7pm. You Will: Provide first level support for all systems and ensure appropriate escalation to speciali
Posted 1 day ago | Updated 7 hours ago

HelpDesk Delivery Manager

Nagarro Inc

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On-site in New York, New York, USA

Full-time

We're Nagarro. Nagarro is one of the fastest growing technology companies in the industry; we are a publicly traded global digital engineering leader of 18,000+ with a full-service offering founded 24 years ago in Silicon Valley. We have a broad and long-standing public sector and global commercial client base. This includes many global blue-chip companies, leading independent software vendors (ISVs), across many industries and public sector clients - Federal, State, Local and Education. Role:
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Posted 3 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 10 days ago | Updated 10 days ago

Help Desk Technician

Allied Consultants, Inc.

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On-site in Austin, Texas, USA

Contract, Third Party

OverviewTexas GovLink, Inc. helps state and local governments identify staff to work on their information technology projects. Many of our clients are going through enterprise level modernization of their software solutions and require experienced information technology professionals to become part of their team on these long-term projects. One of our large Texas government clients uses a broad array of technologies and 3rd party service providers to support their statewide business operations.
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Posted 5 days ago | Updated 20 hours ago

Helpdesk Support

Sonus Software Solutions Inc.

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On-site in Los Angeles, California, USA

Contract

Hi, Hope you are doing great. Please find the below requirement for Helpdesk Support Role: Helpdesk Support Location: Los Angeles, CA All proposed technical resource(s) must have minimum of two (2) years experience in providing Help Desk Support Services in the following areas: a) Supporting Windows, Mac OS, iOS, and Chromebooks systems b) Supporting hardware issues for Apple and non-Apple (PC s and Laptops) Equipment c) Knowledge and experience with computer terminologies and concepts d) Know
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Posted 3 days ago | Updated 20 hours ago

IT Operations Technical Call Center Support

Connexions Data Inc

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On-site in Memphis, Tennessee, USA

Contract

IT Operations Technical Call Center Support Start: Immediate Type: W2 Contract Duration: Multi Year Location: Memphis, Tennessee (On site) Active Secret Clearance required Description: Required Skills: Must have a Security+ qualification, no exceptions Preferred Skills: Navy or HR IT system experience preferred, contact center/customer center experience preferred Day-to-day Responsibilities: The service desk tickets average 5,000 to 6,000 monthly. Tickets are created from phone calls, emails
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Posted 11 days ago | Updated 19 hours ago

Help Desk

AIMIC Inc.

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Hybrid in Golden, Colorado, USA

Contract

Job Title: Help Desk Support I Client: State of Colorado Location: (Hybrid) - 3500 Illinois Street Suite 2500, Golden, Colorado 80401 Pay rate: $ 32 per hour on W2, (without benefits). Duration: 5+ Months Contract Job Description: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Ma
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Posted 13 hours ago

Help Desk Analyst

Paragon IT Professionals

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On-site in West Des Moines, Iowa, USA

Contract

IT Service Desk Analyst Provide Hardware/Software supportMobile (Apple/Android) supportCustomer Service skillsWork within different levels of an organizationPhone and In Person support with internal customersGreat Attitude and Mindset - willing to learn
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Posted 7 days ago

Help Desk Support - Locals Only ( Des Moines, IA)

Skywalk Global

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On-site in Des Moines, Iowa, USA

Third Party, Contract

Hi, We are currently hiring for Help Desk Support - Locals Only ( Des Moines, IA). Candidates must be local to Des Moines, IA. This is an onsite position. Please find the JD below and apply. Position Description: We are seeking a temporary Help Desk Support to assist with the Community Onboarding process. The primary responsibilities will include ticket management and providing Tier 1 support. The selected candidate will join the team in May 2024, with work expected to commence in June and July
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Posted 5 days ago | Updated 5 days ago

Technical Support Engineer

Berry Appleman & Leiden

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On-site in Atlanta, Georgia, USA

Full-time

Must report to the Atlanta office full-time. Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There s no denying our work is demanding, both in volume and pace, but we re up for the challenge. We love the balance of hard work and fun so, you ll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel
Posted 12 days ago

IT Helpdesk

Stellar Professionals LLC

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On-site in Annapolis, Maryland, USA

Contract, Third Party

We are looking to fill an onsite IT Helpdesk in Annapolis, MD. This is a 12 weeks contract. Mode of Interview: In person Applicants must have a minimum of 2 years of relevant experience with the following: Professional experience working in a help desk technical support role researching & answering user questions & troubleshooting user problems Experience maintaining, monitoring, patching, and reimaging workstations Experience assisting both onsite users as well as remote users Experience pla
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Posted 11 hours ago

Help Desk Tech - Mid Shifts - TS/SCI w. CI Polygraph

General Dynamics Information Technology

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On-site in Colorado Springs, Colorado, USA

Full-time

Help Desk Technician I Transform technology into opportunity as a Help Desk Technician I with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician I you will help ensure today is safe and tomorrow is smarter. HOW A HELP DESK TECHNICIAN I WILL MAKE AN IMPACT Provides technical sup
Posted 3 days ago | Updated 7 hours ago

Helpdesk Analyst

Beacon Hill Staffing Group

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On-site in Columbus, Ohio, USA

Contract

Required Skills: 2+ years' experience working in a technical support or customer service-related role Experience troubleshooting Windows 10 and iOS devices Must have strong examples of providing excellent customer service Strong level of patience and ability to break down technical information into a non-technical way Ability to analyze and solve problems over the phone and in person Willingness to learn about new technologies Strong verbal and written communication skills Desired Skills
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Posted 6 days ago | Updated 5 hours ago

Help Desk Technician

EVEREST CONSULTING GROUP, INC

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Hybrid in Austin, Texas, USA

Contract

Skills/Experience Experience working on a help desk or call center supporting software solutions Experience providing IT application support. Experience researching and resolving escalated problems. Experience with help desk software (e.g. ticketing systems like ServiceNow, knowledge bases). Experience with call handling.
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Posted 14 hours ago

Help Desk Analyst I

GDH

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On-site in Oklahoma City, Oklahoma, USA

Contract

JOB SUMMARY: Provides phone and chat support for business and IT customers technical problems and service requests; records problem symptoms and information for escalation of the more complex problems to higher level support; maintains knowledge of relevant products and service offerings to provide accurate solutions; acts as representative of technical services to its customers. This role is 100% virtual currently. Candidates must be local to one of the following locations: WHY YOU LL LOVE THIS
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Posted 20 days ago | Updated 1 hour ago

IT HelpDesk

Dexian Signature Consultants

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On-site in Des Moines, Iowa, USA

Contract

Job Summary: Dexian is seeking a IT HelpDesk for an opportunity with a client located in Des Moines, IA. Responsibilities: Provide phone, chat, email, and in-person support for hardware and software issues, including PFG-specific applications Password support, laptop replacements, imaging laptops, data migration, inventory management, and following inventory processes Utilize Cherwell, Jira, Confluence, LogMeIn, Windows 10, Office 365, Active Directory, mainframe, Bomgar chat, and other various
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Posted 17 hours ago | Updated 5 hours ago

Helpdesk Level 1

Microtek Staffing Services

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On-site in Chicago, Illinois, USA

Full-time

Job Title: Help Desk Support Engineer Job Duration : Full Time Job Location : Chicago, IL Job Description : Responding to inquiries from members and users to help them resolve technical issues via email or in person. Diagnose, troubleshoot, and resolve software, hardware, and network problems for Portal employees and members. Log all help desk interactions and maintain accurate records of issues and resolutions. Conducting preventative maintenance checks and updates the technology infrastructu
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Posted 13 days ago | Updated 4 days ago

User Support Help Desk-Local Candidates Only

Nexgen Technologies

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On-site in Denver, Colorado, USA

Full-time

(Local Candidates Only) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technologies are deployed, when new equ
Posted 34 days ago | Updated 25 days ago

MAINFRAME IAM CONSULTANT

3Core Systems, Inc

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Hybrid in Miami, Florida, USA

Third Party, Contract

3Core Systems, Inc is an SAP and Success Factors Partner with employees located across the United States. Our organization is dedicated to customer and employee satisfaction. We provide High Quality, Cost efficient and Competitive Solutions and Resources. 3Core Systems is looking for MAINFRAME IAM CONSULTANT for one of our clients in Miami, FL HYBRID 3 DAYS Title: MAINFRAME IAM CONSULTANT Location: Miami, FL HYBRID 3 DAYS Duration: 3-6 MONTHS WITH EXTENSIONS AND COULD EVENTUALLY CONVERT Here is
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Posted 3 days ago | Updated 17 hours ago