Help Desk Representative Jobs in 14021

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Help Desk /Technical Support Representative (Remote)

ConsultNet, LLC

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Remote

Full-time

Help Desk / Technical Support Representative (Remote) Remote - USA 6 month Contract (possible conversion/extension) Pay: $18.00 to $20.00 per hour Job Description: Our client is currently looking for a full remote Technical Support specialist. You will be tasked with assisting internal employees with support across 3 systems across the United States. In this role you will work in a que and assist employees with various questions related to procedures, account questions and how to pull various r
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Posted 10 days ago | Updated 9 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 3 days ago | Updated 3 days ago

IT Operations Technical Call Center Support

Connexions Data Inc

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On-site in Memphis, Tennessee, USA

Contract

IT Operations Technical Call Center Support Start: Immediate Type: W2 Contract Duration: Multi Year Location: Memphis, Tennessee (On site) Active Secret Clearance required Description: Required Skills: Must have a Security+ qualification, no exceptions Preferred Skills: Navy or HR IT system experience preferred, contact center/customer center experience preferred Day-to-day Responsibilities: The service desk tickets average 5,000 to 6,000 monthly. Tickets are created from phone calls, emails
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Posted 4 days ago | Updated 5 hours ago

Help Desk Analyst

Paragon IT Professionals

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On-site in West Des Moines, Iowa, USA

Contract

IT Service Desk Analyst Provide Hardware/Software supportMobile (Apple/Android) supportCustomer Service skillsWork within different levels of an organizationPhone and In Person support with internal customersGreat Attitude and Mindset - willing to learn
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Posted 23 hours ago

Helpdesk Analyst

Manage My Dream, LLC

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Remote

Third Party, Contract

Position: helpdesk/product support Analyst Location: Austin, Texas 78744 Duration: 12 Months Rate: $55/hr on corp NOTE-position is remote and required local to TX II. CANDIDATE SKILLS AND QUALIFICATIONS Leadership of a help desk / service desk Experience developing process / training documentation Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Experience gathering and analyzing performance metrics Ability to guide knowledge tr
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Posted 1 hour ago

Technical Support Engineer

Berry Appleman & Leiden

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On-site in Atlanta, Georgia, USA

Full-time

Must report to the Atlanta office full-time. Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There s no denying our work is demanding, both in volume and pace, but we re up for the challenge. We love the balance of hard work and fun so, you ll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel
Posted 5 days ago

Help Desk Analyst I

GDH

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On-site in Oklahoma City, Oklahoma, USA

Contract

JOB SUMMARY: Provides phone and chat support for business and IT customers technical problems and service requests; records problem symptoms and information for escalation of the more complex problems to higher level support; maintains knowledge of relevant products and service offerings to provide accurate solutions; acts as representative of technical services to its customers. This role is 100% virtual currently. Candidates must be local to one of the following locations: WHY YOU LL LOVE THIS
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Posted 13 days ago | Updated 10 hours ago

System Administrator - Richmond, VA (Hybrid)

Vector Consulting, Inc

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Hybrid in Richmond, Virginia, USA

Contract

Our government client is looking for an experienced System Administrator on a hybrid 3+ months renewable contract role in Richmond, VA. Position: System Administrator Note: Duration: Short -Term assignment and NOT expected to go past 6/30. ON SITE REQUIRED: 4 days a week. About the role: This position provides consultative and technical support services to agency staff to ensure timely problem resolution, system/data access and optimal system performance Act as a first point of contact for prov
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Posted 4 days ago

Help Desk - Field Tech (Level 1)

Ledgent Technology

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On-site in Costa Mesa, California, USA

Full-time

- Help Desk / Field Tech (level 1) - 50% in Costa Mesa, CA office / 50% at client sites in Orange County - Direct-hire - $60-65K (depending on experience) The ideal candidate should have much of the following experience: Experience working in an IT department, managing clients/users and setting expectations Microsoft Windows Server and Client OS and desktop applications Microsoft Active Directory, Group Policy, Exchange, SQL Hosted Services, Office 365, Google Apps, Cloud Services, etc. Managed
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Posted 5 days ago | Updated 6 hours ago

User Support Help Desk-Local Candidates Only

Nexgen Technologies

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On-site in Denver, Colorado, USA

Full-time

(Local Candidates Only) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technologies are deployed, when new equ
Posted 28 days ago | Updated 19 days ago

IT Help Desk support

SPECTRAFORCE TECHNOLOGIES Inc.

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On-site in Marlborough, Massachusetts, USA

Contract

Title: IT Help Desk support Duration: 6 months Contract (possibility of conversion) Location: Marlborough, MA, 01752 Summary of Duties and Responsibilities IT Help Desk support (On rotating basis with some after-hours coverage): Answer help desk phone calls.Route help desk tickets to appropriate technicians or support groups.Provide on the spot troubleshooting as time allows.Provide support through Microsoft Teams.Provide walk up support. Provide local support for the following systems (install
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Posted 12 days ago

Helpdesk Analyst

Beacon Hill Staffing Group

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On-site in Columbus, Ohio, USA

Contract

Position Title: Helpdesk Analyst Required Skills: 2+ years' experience working in a call center or Helpdesk environment Extensive experience working in a Windows 7 / 10 environment Experience working with a ticketing system Experience utilizing Active Directory Past experience working with or knowledge of DHCP and DNS servers Ability to troubleshoot/problem solve issues over the phone Excellent customer service skills Able to learn/pick up new technologies quickly Desired Skills: Asso
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Posted 13 days ago | Updated 6 hours ago

Helpdesk Level 1

Microtek Staffing Services

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On-site in Chicago, Illinois, USA

Full-time

Job Title: Help Desk Support Engineer Job Duration : Full Time Job Location : Chicago, IL Job Description : Responding to inquiries from members and users to help them resolve technical issues via email or in person. Diagnose, troubleshoot, and resolve software, hardware, and network problems for Portal employees and members. Log all help desk interactions and maintain accurate records of issues and resolutions. Conducting preventative maintenance checks and updates the technology infrastructu
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Posted 7 days ago

Customer Support Analyst (Onsite)

DP Professionals Inc

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On-site in Columbia, South Carolina, USA

Contract

DPP is seeking a Customer Support Analyst for an opportunity with our client in the banking industry in Columbia, SC.Work arrangement: Onsite W2 position; 6 monthsResponsibilities: Receives, investigates and responds to customer inquiries regarding complex products, services and issues via all channels through which customers are served. Will train on new business applications and be prepared to support upcoming system implementations. Maintains high levels of customer satisfaction, demonstrates
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Posted 12 days ago | Updated moments ago

Helpdesk Analyst

Digitek Software, Inc.

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On-site in Harrisburg, Pennsylvania, USA

Contract, Third Party

One of our Client is looking for the position of Help Desk Analyst based on following skills: Location: PA OBJECTIVES OF ENGAGEMENT The primary objective of this engagement is business analysis and level one and two support of systems and processes critical to providing WIC program services. Conduct daily systems monitoring and analysis to maximize effectiveness and troubleshoot problems. Confer with various technical teams and customer representatives to ensure solutions conform to customer
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Posted 39 days ago | Updated 15 days ago

Deskside Technician I

Stefanini

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On-site in Sturtevant, Wisconsin, USA

Full-time, Contract

Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Provide hardware/software
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Posted 5 days ago | Updated moments ago

IT Technical Support

InfiCare Technologies

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On-site in Dallas, Texas, USA

Contract

Job Title: IT Technical Support Location: Dallas TX Duration: Full Time/ Permanen Note: This will be X00% onsite role (M-F). Shift timing for our team will be X:XX am to XX:XX need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win X0, Win X00X, Win X012, WESX Active directory, Group policy, DHCP, DNS. Microsoft SCCM X012 Sever Manage
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Posted 11 days ago | Updated moments ago

Desktop Support

Symphony Corporation

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On-site in Madison, Wisconsin, USA

Contract, Third Party

Desktop Support 12 Months Madison WI Onsite Client is looking for Desktop Support or help desk
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Posted 7 days ago

Help Desk Specialist

Dunhill Professional Search

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Hybrid in San Antonio, Texas, USA

Full-time

Help Desk Specialist SATX - remote Active Secret Clearance* Supports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident and ensures the customer contract information is accurate and complete. Job Responsibilities * Performs a variety of basic user-problem analyses for the help desk;
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Posted 28 days ago | Updated 6 hours ago

IT Service Desk Specialist

Miracle Software Systems, Inc.

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On-site in Denver, Colorado, USA

Contract

Miracle Software systems looking for IT Service Desk Specialist for the location Denver, CO(Onsite) for 12+ months contract and below is the job details. Functions/Description/Responsibiliies Provide 1st line support for all JHI employees (US, EMEA, APAC) Escalation of Incidents to Global Senior IT Service Desk Specialist and ensuring tickets are escalated appropriately and in a timely manner meeting SLAs Act as a point of contact for Incidents and Service Requests for end- users Answering all t
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Posted 1 day ago | Updated 5 hours ago