Help Desk Representative Jobs in 14021

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Help Desk Representative

Innova Solutions, Inc

•

Hybrid in Cranberry Township, Pennsylvania, USA

Full-time

Innova Solutions is immediately hiring for a Help Desk Representative Position type: Fulltime/Contract Location: Cranberry Township, PA - 16066 Duration: 04 Months Shift: Mon-Fri 7:00am-4:00pm. Hybrid Role (3 Days in Office, 2 Days Remote) As a Help Desk Representative you will: Provides support to end users and IT systems on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, emails, and personnel requests for technical support.Performs pro-a
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Posted 16 hours ago

Helpdesk Representative III

Tricon Solutions

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On-site in Cranberry Township, Pennsylvania, USA

Full-time, Part-time, Contract, Third Party

W2 ONLY - NO C2C Position: Helpdesk Analyst Associate Location: 400 Bertha Lamme Drive, Cranberry Township, PA - 16066 Description The Service Analyst job family forms part of the Service Management track within the IT function. Members of this family provide support to end-users and provide pro-active monitoring of client's computer system through ITIL methodology best practices of Incident, Problem and Knowledge centered support. Start Date desired: 4/23/2024 End Date: (4 months from the
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Posted 23 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 5 days ago | Updated 5 days ago

Helpdesk Support (Onsite-Mclean VA)

Primesoft, Inc

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On-site in McLean, Virginia, USA

Contract

Role: Help Desk Support Exp: 4+ Years Location: Mclean, VA (Onsite) Visa: Citizens Only MOI: Phone + Skype Skills Required: The Specialist Help Desk Support is a primary, technical subject knowledge expert with respect to providing clients and/or less experienced help desk analyst staff with the guidance, assistance and support necessary to satisfy clients' inquiries, problems or issues regarding systems applications and hardware and/or software installed or maintained by Client.Serve as a prima
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Posted moments ago

Help Desk Technician

Allied Consultants, Inc.

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On-site in Austin, Texas, USA

Contract, Third Party

OverviewTexas GovLink, Inc. helps state and local governments identify staff to work on their information technology projects. Many of our clients are going through enterprise level modernization of their software solutions and require experienced information technology professionals to become part of their team on these long-term projects. One of our large Texas government clients uses a broad array of technologies and 3rd party service providers to support their statewide business operations.
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Posted 19 hours ago | Updated 2 hours ago

IT Operations Technical Call Center Support

Connexions Data Inc

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On-site in Memphis, Tennessee, USA

Contract

IT Operations Technical Call Center Support Start: Immediate Type: W2 Contract Duration: Multi Year Location: Memphis, Tennessee (On site) Active Secret Clearance required Description: Required Skills: Must have a Security+ qualification, no exceptions Preferred Skills: Navy or HR IT system experience preferred, contact center/customer center experience preferred Day-to-day Responsibilities: The service desk tickets average 5,000 to 6,000 monthly. Tickets are created from phone calls, emails
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Posted 6 days ago | Updated 1 hour ago

Help Desk Analyst

Paragon IT Professionals

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On-site in West Des Moines, Iowa, USA

Contract

IT Service Desk Analyst Provide Hardware/Software supportMobile (Apple/Android) supportCustomer Service skillsWork within different levels of an organizationPhone and In Person support with internal customersGreat Attitude and Mindset - willing to learn
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Posted 2 days ago

Help Desk Support - Locals Only ( Des Moines, IA)

Skywalk Global

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On-site in Des Moines, Iowa, USA

Third Party, Contract

Hi, We are currently hiring for Help Desk Support - Locals Only ( Des Moines, IA). Candidates must be local to Des Moines, IA. This is an onsite position. Please find the JD below and apply. Position Description: We are seeking a temporary Help Desk Support to assist with the Community Onboarding process. The primary responsibilities will include ticket management and providing Tier 1 support. The selected candidate will join the team in May 2024, with work expected to commence in June and July
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Posted 1 day ago | Updated 20 hours ago

Technical Support Engineer

Berry Appleman & Leiden

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On-site in Atlanta, Georgia, USA

Full-time

Must report to the Atlanta office full-time. Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There s no denying our work is demanding, both in volume and pace, but we re up for the challenge. We love the balance of hard work and fun so, you ll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel
Posted 7 days ago

Helpdesk Analyst

Manage My Dream, LLC

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Remote

Third Party, Contract

Position: helpdesk/product support Analyst Location: Austin, Texas 78744 Duration: 12 Months Rate: $55/hr on corp NOTE-position is remote and required local to TX II. CANDIDATE SKILLS AND QUALIFICATIONS Leadership of a help desk / service desk Experience developing process / training documentation Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Experience gathering and analyzing performance metrics Ability to guide knowledge tr
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Posted 1 day ago

Help Desk Support

Cogent IBS, Inc

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Hybrid in Golden, Colorado, USA

Contract

Job Description Hiring Help Desk Support I Hybrid Location: Golden, Colorado Duration: 05/10/2024 - 10/31/2024 Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate degree in a related area and at least 1 year or equivalent experience in the field or in a related
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Posted 21 hours ago

Helpdesk Analyst

Beacon Hill Staffing Group

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On-site in Columbus, Ohio, USA

Contract

Required Skills: 2+ years' experience working in a technical support or customer service-related role Experience troubleshooting Windows 10 and iOS devices Must have strong examples of providing excellent customer service Strong level of patience and ability to break down technical information into a non-technical way Ability to analyze and solve problems over the phone and in person Willingness to learn about new technologies Strong verbal and written communication skills Desired Skills
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Posted 1 day ago | Updated moments ago

Help Desk Analyst I

GDH

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On-site in Oklahoma City, Oklahoma, USA

Contract

JOB SUMMARY: Provides phone and chat support for business and IT customers technical problems and service requests; records problem symptoms and information for escalation of the more complex problems to higher level support; maintains knowledge of relevant products and service offerings to provide accurate solutions; acts as representative of technical services to its customers. This role is 100% virtual currently. Candidates must be local to one of the following locations: WHY YOU LL LOVE THIS
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Posted 15 days ago | Updated 7 hours ago

Help Desk - Field Tech (Level 1)

Ledgent Technology

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On-site in Costa Mesa, California, USA

Full-time

- Help Desk / Field Tech (level 1) - 50% in Costa Mesa, CA office / 50% at client sites in Orange County - Direct-hire - $60-65K (depending on experience) The ideal candidate should have much of the following experience: Experience working in an IT department, managing clients/users and setting expectations Microsoft Windows Server and Client OS and desktop applications Microsoft Active Directory, Group Policy, Exchange, SQL Hosted Services, Office 365, Google Apps, Cloud Services, etc. Managed
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Posted 7 days ago | Updated moments ago

Circuit Board Electronic Help Desk

Manpower

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On-site in Harmon, Illinois, USA

Full-time

Our client is seeking a Circuit board troubleshooter tech to assist clients through incoming calls.. As an Electronic Tech, you will be part of the team helping clients over the phone to trouble shoot equipment.. The ideal candidate will have good customer service and electronic circuit board experience which will align successfully in the organization. Job Title: Electronics Tech Location: by Dixon IL Pay Range: $17-$19 Depending upon experience 1st shift 8am-5pm Temp to hire opening f this is
Posted 13 hours ago

Help Desk Support

Cogent IBS, Inc

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Hybrid in Golden, Colorado, USA

Contract

Hiring Help Desk Support I Hybrid Location: Golden, Colorado Duration: 05/10/2024 - 10/31/2024 Description: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate degree in a related area and at least 1 year or equivalent experience in the field or in a related ar
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Posted 1 day ago

User Support Help Desk-Local Candidates Only

Nexgen Technologies

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On-site in Denver, Colorado, USA

Full-time

(Local Candidates Only) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technologies are deployed, when new equ
Posted 29 days ago | Updated 21 days ago

Help Desk Technician---GREEN BAY, WI

Beacon Hill Staffing Group

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On-site in Green Bay, Wisconsin, USA

Contract

This is a contract opportunity and will be onsite in Green Bay. There could be some opportunity for a Hybrid schedule down the line. The IT Help Desk Technician provides solutions to our employees that will rapidly restore normal service operation. This position is responsible for 1st level IT support which may include Incident/Service Request recording, Problem Management, Knowledge Management, and escalation and follow-up for IT supported products and services in accordance with documented st
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Posted 1 day ago | Updated moments ago

Help Desk Technician

Softworld, Inc.

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On-site in Kansas, USA

Contract

Job Title: Help Desk Technician Location: Scott AFB Illinois 62225 Onsite Requirements: Software Troubleshooting Hardware Repair Windows/MS Office support Job Description: Client is seeking Help Desk Specialist in the greater St Louis, MO area at Scott Air Force in Illinois. The selected candidate must have a government security clearance, per contract requirements. Client provides the Air Mobility Command/A4 Resources and Integration Division technical support of Logistics eTools, technical
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Posted 1 day ago | Updated moments ago

Help Desk Support - Local to Golden, CO

SPECTRAFORCE TECHNOLOGIES Inc.

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On-site in Golden, Colorado, USA

Third Party, Contract

Help Desk Support Golden, Colorado 80401 (Only Fridays - Work from home) 6 Months Duties: Provides support to end users on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, email and personnel requests for technical support.Documents, tracks and monitors the problem to ensure a timely resolution.May require an associate degree in a related area and at least 1 year or equivalent experience in the field or in a related area.Has knowledge of c
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Posted 1 day ago