Help Desk Representative Jobs in 31040

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Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issuesProperly escalate unresolved queries to the next level of supportTrack, route and redirect problems to correct resourcesUpdate customer data and produce activity reportsWalk customers through problem solvin

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Senior Desktop Support Legal

Phoenix Technology Partners, LLC

Remote

Contract

Key Responsibilities Provide technical assistance and support for reported issues related to computer systems, software, and hardware on a timely basis to meet department SLAs. Resolve issues related to desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals used by employees. Install operating systems, applications, hardware drivers, and customize system settings following department standards. Analyze problems using troubleshooting skills and diagnostic tool

Helpdesk Analyst

Apexon

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

SAP Helpdesk

Johnson Technology Systems Inc (JTSI)

Remote

Full-time

We are hiring candidates for SAP Helpdesk to support our Federal project. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: SAP Helpdesk Citizenship: U.S. Citizenship Project: Federal Location: Remote Time zone: US EST Job description We are seeking dedicated and motivated SAP IT Support Executives to join our team. The ideal candidates will have work experience in a large organization and be familiar with user support processes and executing Helpdesk operations. This role o

Oracle HCM Solution Architect

Activesoft, Inc.

Remote

Full-time

Looking for Oracle HCM Solution Architect At least 10+ years of Implementation / Support experience in implementing Oracle HCM Applications. Must have worked as a Solution Architect in at least 2 end to end implementations involving global customers or a full HCM suite. Should have a complete understanding of the Product and Business processes related to Oracle HCM Cloud Applications. Liaise with functional and technical teams, ensure that all process flows are mapped, and solution is designed c

Help Desk - Tier 1 Technician Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Service desk or help desk or customer support with Automotive or Automobile experience

Maintec Technologies Inc

Remote

Third Party

Job Role : Service desk or help desk or customer support with Automotive or Automobile experience Location : Remote Duration : 6 Months Must : Customer is looking for candidates having experience of SaaS/Cloud native Application Support , CRM or Automotive DMS and ticketing tool experience is a plus . Or We need profiles with Dealership Management System experience/knowledge.

SAP IS-U Functional/IDEX Consultant - Houston, TX - Remote Position

Sedna Consulting Group

Remote

Contract, Third Party

Dear Applicant, Please let me know if you are interested. Job Title - : SAP IS-U Functional/IDEX Consultant Location: Houston, TX - Remote Duration 12 months Requirement: Job Description/ Responsibilities SAP Functional /configurator who can help design, configure, maintain, enhance and develop SAP applications primarily in SAP ISU/CCS and CRM module supporting key back-office processes for the utility industry. Call Center support Acquisition and retention FICA, account determination, Bill

Help Desk Analyst I

Robert Half

Remote

Contract

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Construction/Contractor field. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be the best fit for this Help Desk Analyst position. Located in Troy, Michigan, the Help Desk An

Finance Business Systems Analyst

Hansell Tierney

Remote

Full-time

Hansell Tierney is supporting our client's search for aBusiness Systems Analystwho willoversee comprehensive support for 3rd party software systems, encompassing Financial, Parts & Maintenance, and HCM systems. Location:South Seattle **Local candidates only** Duration:Fulltime/Direct-Hire Position Summary: Responsibilities include system selection, design, installation, configuration, integration, day-to-day support, vendor management, upgrades, and patch application. You will collaborate clos

Technical Advisor II

North American Bancard

Remote

Full-time

Technical Advisor II NAB-Troy REMOTE Under general supervision, our Technical Advisor II is responsible for providing advanced technical support and troubleshooting for multiple point-of-sale (POS) solutions within an allotted amount of time such as; terminals, software applications, gateways, and semi-integrated solutions. You will need to be able to interact with multiple departments and provide strategic insight to solve enterprise-wide issues that impact our customer base. What you'll be d

HRIS Administrator

Kforce Technology Staffing

Remote

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an HRIS Administrator in Boca Raton, FL. Overview: The HR Information Center is part of the HR Shared Services team. As a member of the HRIC, this role will work closely with our Shared Services partners, other HR groups, including but not limited to, Payroll and Benefits, and offsite vendors. This role is fully remote and has minimal employee interaction, outside of HR partners. This role is responsible for verifying and processing confiden

Mid-Level Data Base Administrator

Electronic Consulting Services, Inc (ECS Federal)

Remote

Contract

ECS is seeking a Mid-Level Data Base Administrator to work in our Remote office . Job Description: Job Title: Mid-Level Application DBA/Database Developer position requirement. Project Location: Remote / Columbia Gateway Center Columbia, Maryland. Clearance: Final Secret / IT-II required. Seeking a resourceful, self motivated candidate who can work creatively and independently in a remote environment. A successful candidate will have data architect capability and/or experience and will be a

Oracle HCM

Sparity

Remote

Contract

Summary CSX Technology is transforming the rail industry through innovative approaches to application development. To maintain the pace of change we are looking for Software Engineers who are passionate about creating applications that enhance their customer s business. Our Software Engineers are a key member of the development team, serving as technical experts while designing, developing and maintaining high quality software. Primary Activities and Responsibilities Translate functional require

Informix 4gl Developer role || remote

Saxon Global Inc.

Remote

Contract, Third Party

Informix 4GL Developer Remote Job Description Coordinating with source teams, system administrators, incident management, change management, problem management and development team for production related changes or issues. Created SQL queries to access/update the database and generating reports for business. Automating routine manual jobs. ESSENTIAL JOB RESULTS Develop and maintain a 4GL and Genero Desktop Client based applications. Provide support programmer for Retail Operations. Extensive tr

Remote Senior SAP SD Urgent

tekHouse

Remote

Full-time

Primary Job Duties: Provide SD expertise to confirm/develop business requirements definition; Provide configuration, data migration, interface, and functional support as necessary; Lead design of SD interfaces, conversion programs, reports, and enhancements; Develop and maintain systems documentation including business process procedures, functional design specifications, process flows, and test cases; Support development of training work products and respond to trainer questions; Define us

Network Engineer

AE Business Solutions

Remote

Contract

We are actively seeking a talented Network Engineer with a specialization in advanced routing protocols, specifically in the conversion from EIGRP to BGP. This project is anEquinix Routing Refresh (Get EIGRP off the Equinix Edge as soon as possible)and instrumental in driving our network transformation efforts, optimizing our infrastructure for scalability, efficiency, and resilience. As a key member of our team, you wiead the migration from EIGRP to BGP and will handle the networking/routing as

Sr. Application Support Analyst - Revenue Management

Marriott International

Remote

Full-time

Job Number 24053690 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Senior Analyst acts as a support subject matter expert identifying and participating in activities or projects related to the platform and support workflows. Setting the standard this individual promotes a continuous improvement mindset. Work

Systems Engineer

Robert Half

Remote

Full-time

Description The Support Integration Engineer manages application solutions, coordinates the design, installation, documentation, and integrations to third-party software including Azure, AWS, ADP HCM, Google, Microsoft Apps, and others. This also includes supporting SaaS applications with emphasis on configuration, report creation, assisting with data migration, external system integration efforts, system testing, documentation, and providing training for rapid adoption. As Support Integrat