Help desk Jobs in San Jose, CA

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Urgent Opening - HelpDesk / Desktop Support - Hayward, CA

SunRay Enterprise Inc

On-site in Hayward, California, USA

Contract

Hello Professional, Hope you are doing good. We are looking a consultant for the below position, Please let us know if you are interested. Role : HelpDesk / Desktop Support / Lab Information Technician Location: Hayward, CA Duration: Long term Overview This position reports to the Director of IT Infrastructure and Operations. The Lab Information technician\Desktop support analyst will be a critical role in the office supporting the on-site staff and other US based offices remotely. The ideal c

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Systems Admin/Helpdesk

I.T. Solutions

Hybrid in Foster City, California, USA

Contract, Third Party

Role: Systems Admin/Helpdesk Location: Foster City, CA - Onsite required 3 days/week Type: Contract Description: I.T. Solutions has an immediate need for a Tier 2 Windows Support Specialist with one of our pharmaceutical clients. Troubleshoots Windows and networking issues for resolution Escalates to or consults with senior staff when solution is unclear to determine a solution.Identifies critical issues and engages the team for facilitation and resolution.Reports problems with procedures and s

Helpdesk Analyst

Apexon

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

Help Desk - Tier 1 Technician Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Service desk or help desk or customer support with Automotive or Automobile experience

Maintec Technologies Inc

Remote

Third Party

Job Role : Service desk or help desk or customer support with Automotive or Automobile experience Location : Remote Duration : 6 Months Must : Customer is looking for candidates having experience of SaaS/Cloud native Application Support , CRM or Automotive DMS and ticketing tool experience is a plus . Or We need profiles with Dealership Management System experience/knowledge.

Help Desk Analyst

Sparibis, LLC

Remote

Full-time

Location: 100% remote Years Experience: 4+ years Education: Bachelor s degree Work Authorization: Must show that applicant is legally permitted to work in the United States. Clearance: Applicants must be able to meet the requirements to obtain a Secret security clearance. NOTE: United States Citizenship is required to be eligible to obtain a Secret security clearance. Key Skills: Experience operating or supporting SCORM-compliant Learning Management Systems; especially experience with the Seaw

Help Desk Analyst I

Robert Half

Remote

Contract

Description You're the perfect candidate for this job if you excel at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment with a company in the Construction/Contractor field. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be the best fit for this Help Desk Analyst position. Located in Troy, Michigan, the Help Desk An

SAP Helpdesk

Johnson Technology Systems Inc (JTSI)

Remote

Full-time

We are hiring candidates for SAP Helpdesk to support our Federal project. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: SAP Helpdesk Citizenship: U.S. Citizenship Project: Federal Location: Remote Time zone: US EST Job description We are seeking dedicated and motivated SAP IT Support Executives to join our team. The ideal candidates will have work experience in a large organization and be familiar with user support processes and executing Helpdesk operations. This role o

IT Help Desk Technician

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring a IT Helpdesk Support Technician. This position will be fully remote. Responsibilities Coordinates communications with End Users as a Tier 1 Specialist for supporting Bi-directional Data API's and Web Services. Is very experienced in all phases of software systems and application development. Ensures optimal application functionality by configuring systems and applications. Prioritizes customer queries and escalates serious technical issues to developers.

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Excellent oral and written English-Portuguese-Spanish skills to communicate seamlessly in the 3 languages. FULLY TRILINGUAProvide technical end-user support via telephone and email.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Log remotely into client"s computer and help them solve software issues.Excellent typing skills, no less than 100 words per minute.Document issues daily into the ticketing

IT Engineer

Motion Recruitment Partners, LLC

On-site in San Jose, California, USA

Full-time

Join a leading Ecommerce company in San Francisco that is revolutionizing its Help Desk approach. We're seeking an enthusiastic IT Tech Bar and Workstation Technician dedicated to providing exceptional support to internal employees. Responsibilities: Embrace a dynamic role, providing comprehensive support across the corporate environment. From aiding C-level executives to assisting all team members through phone and in-person interactions at the tech bar. Engage in varied tasks daily, rotating r

IT Help Desk Technician -- Remote role -- Canada\Near Shore

Acnovate Business Solutions Inc.

Remote

Contract

IT Help Desk Technician (Canada) Remote role Canada/ Nearshore/ LATAM/ Brazil/ Ecuador/ Argentina/ Mexico/ Uruguay/ Columbia/ Venezuela /Peru/ Bolivia/ Paraguay/ French Description: Provide end users with L1/L2 support for hardware and software Strong verbal and written communication skills Customer service experience Understanding of operating systems, software, and devices Problem-solving & analytical skills Good experience on Active Directory - should be using it currently Windows and O3

Desktop Support L2

InfoWays

On-site in Santa Clara, California, USA

Third Party, Contract

7 to 12 years max, strong MAC and Windows. Need core DSS. Not Help desk or service Desk. Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What youll be doing: o Develop a technical understanding of corporate IT environment so you can effectively support our users. o Answer to local and remote users configuration questions and other requests, helping them to solv

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issuesProperly escalate unresolved queries to the next level of supportTrack, route and redirect problems to correct resourcesUpdate customer data and produce activity reportsWalk customers through problem solvin

Computer Operator, Linux

ASRC Federal

On-site in Mountain View, California, USA

Full-time

ASRC Federal , InuTeq has an immediate opening for a Control Room Analyst (HPC Computer Operations/Help Desk) to support the NASA Advanced Supercomputing facility that houses Aitken, Pleiades and Electra, three of the world's fastest supercomputers at Moffett Field, California. This is a 24x7 facility and candidates must be willing to work any shift. Provides support for two elements--first is to monitor and operate the supercomputer and support systems; second is to provide first-level assistan

Computer Operator, Linux

ASRC Federal

On-site in Mountain View, California, USA

Full-time

ASRC/InuTeq has an immediate opening for a Control Room Analyst (HPC Computer Operations/Help Desk) to support the NASA Advanced Supercomputing facility that houses Pleiades and Electra, two of the world's fastest supercomputers at Moffett Field, California. This is a 24x7 facility and candidates must be willing to work any shift. Provides support for two elements--first is to monitor and operate the supercomputer and support systems; second is to provide first-level assistance and problem resol

Remote Senior SAP SD Urgent

tekHouse

Remote

Full-time

Primary Job Duties: Provide SD expertise to confirm/develop business requirements definition; Provide configuration, data migration, interface, and functional support as necessary; Lead design of SD interfaces, conversion programs, reports, and enhancements; Develop and maintain systems documentation including business process procedures, functional design specifications, process flows, and test cases; Support development of training work products and respond to trainer questions; Define us

Senior IT Engineer

Motion Recruitment Partners, LLC

On-site in Sunnyvale, California, USA

Full-time

Job Summary: The IT Engineer interacts with end-users to identify current computing procedures and desktop-based LAN systems software operations and makes selection recommendations accordingly. Maintains, repairs, and troubleshoots desktop hardware and software packages. Writes manual for end-users to describe installation and operating procedures. Responsible for writing documentation to describe product corrections. This position will be 4 days onsite and 1 day remote. Essential Functions: Abi

Senior Desktop Support Legal

Phoenix Technology Partners, LLC

Remote

Contract

Key Responsibilities Provide technical assistance and support for reported issues related to computer systems, software, and hardware on a timely basis to meet department SLAs. Resolve issues related to desktops, laptops, virtual machines, smartphones, scanners, printers, and other peripherals used by employees. Install operating systems, applications, hardware drivers, and customize system settings following department standards. Analyze problems using troubleshooting skills and diagnostic tool