Help desk Jobs in San Jose, CA

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Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Urgent Opening - HelpDesk / Desktop Support - Hayward, CA

SunRay Enterprise Inc

On-site in Hayward, California, USA

Contract

Hello Professional, We have a very urgent opening for the role of Helpdesk Support. Please share your updated resume if you are interested for the below position. Role : HelpDesk / Desktop Support Location: Hayward, CA (Onsite) Contract role Overview This position reports to the Director of IT Infrastructure and Operations. The Lab Information technician\Desktop support analyst will be a critical role in the office supporting the on-site staff and other US based offices remotely. The ideal can

Help Desk Lead

Allied Consultants, Inc.

Remote

Third Party, Contract

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Help Desk Lead to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matching

Helpdesk Analyst

Apexon

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e

Help Desk /Technical Support Representative (Remote)

ConsultNet, LLC

Remote

Full-time

Help Desk / Technical Support Representative (Remote) Remote - USA 6 month Contract (possible conversion/extension) Pay: $18.00 to $20.00 per hour Job Description: Our client is currently looking for a full remote Technical Support specialist. You will be tasked with assisting internal employees with support across 3 systems across the United States. In this role you will work in a que and assist employees with various questions related to procedures, account questions and how to pull various r

Help Desk - REMOTE

Motion Recruitment Partners, LLC

Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o

Looking for Local Help Desk Analyst in Phoenix, Arizona, 85003 Onsite role

Information Resource Group, Inc.

Remote

Third Party, Contract

Below are the job details for your reference: Title: Enterprise Architect/Sr. Compliance Analyst with Standards Expert Location: Remote-Candidate Must Be Local Duration: 6+ of Months contract role with Extension Hrs/Wk: 40 Note: This will be a Remote role & Candidate Must Be Local to Colorado Project: Client is seeking an analytical and detail-oriented Sr. Compliance Analyst with standards development expertise primarily in SDLC and DevOps (application development & support). The analyst s

Help desk Admin, Location: Houston, Texas(Remote) Preferred locals only, Duration: 6+ Months contract

Infomerica, Inc

Remote

Contract

Hi, Please find the role below and let us know your interest. Role: Help Desk Admin Location: Houston, Texas( Remote) Preferred locals only Experience: 9+ Years Duration: 6+ Months contract. This team requires coverage during the holiday seasons. Please confirm with all candidates PRIOR to submitting if they will need any time off during that period. Help Desk Admin is an information technology (IT) professional who helps users resolve issues with computer hardware or software. They respond to

IT Operations Supervisor

San Mateo County Transit District

Hybrid in San Carlos, California, USA

Full-time

JOB SUMMARY: The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting a

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Excellent oral and written English-Portuguese-Spanish skills to communicate seamlessly in the 3 languages. FULLY TRILINGUAProvide technical end-user support via telephone and email.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Log remotely into client"s computer and help them solve software issues.Excellent typing skills, no less than 100 words per minute.Document issues daily into the ticketing

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Desktop Support L2

InfoWays

On-site in Santa Clara, California, USA

Contract, Third Party

7 to 12 years max, strong MAC and Windows. Need core DSS. Not Help desk or service Desk. Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What youll be doing: o Develop a technical understanding of corporate IT environment so you can effectively support our users. o Answer to local and remote users configuration questions and other requests, helping them to solv

IT Help Desk Technician -- Remote role -- Canada\Near Shore

Acnovate Business Solutions Inc.

Remote

Contract

IT Help Desk Technician (Canada) Remote role Canada/ Nearshore/ LATAM/ Brazil/ Ecuador/ Argentina/ Mexico/ Uruguay/ Columbia/ Venezuela /Peru/ Bolivia/ Paraguay/ French Description: Provide end users with L1/L2 support for hardware and software Strong verbal and written communication skills Customer service experience Understanding of operating systems, software, and devices Problem-solving & analytical skills Good experience on Active Directory - should be using it currently Windows and O3

Computer Operator, Linux

ASRC Federal

On-site in Mountain View, California, USA

Full-time

ASRC Federal , InuTeq has an immediate opening for a Control Room Analyst (HPC Computer Operations/Help Desk) to support the NASA Advanced Supercomputing facility that houses Aitken, Pleiades and Electra, three of the world's fastest supercomputers at Moffett Field, California. This is a 24x7 facility and candidates must be willing to work any shift. Provides support for two elements--first is to monitor and operate the supercomputer and support systems; second is to provide first-level assistan

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Remote Senior SAP SD Urgent

tekHouse

Remote

Full-time

Primary Job Duties: Provide SD expertise to confirm/develop business requirements definition; Provide configuration, data migration, interface, and functional support as necessary; Lead design of SD interfaces, conversion programs, reports, and enhancements; Develop and maintain systems documentation including business process procedures, functional design specifications, process flows, and test cases; Support development of training work products and respond to trainer questions; Define us

Product Support Analyst

Cogent Data Solutions Llc

Remote

Contract

Hello, Cogent Data Solutions LLC trying to reach you regarding a job opportunity. The role is Product Support Analyst for one of our direct clients. Please take a look at the job description below and please send your updated resume. Role: Product Support AnalystLocation: Remote, TX ( Local Only )Client Name: Texas Health and Human Services Commission Job Qualifications/ Skills:Minimum 8 years required experience in Leadership of a help desk / service deskExperience developing process / traini

Associate IT Support Analyst

SNI Technology

On-site in Pleasanton, California, USA

Contract

Job Description SNI Technology's top client located in Pleasanton, CA is seeking to hire a talented Associate IT Support Services Analyst for an exciting 4-month, contract-to-hire opportunity! Please note this is 40 hours, 5 days per week onsite position working in the Pleasanton, CA office. JOB DESCRIPTION Associate IT Support Services Analyst As an Associate IT Support Services Analyst, you will be responsible for the on-site IT support of our Pleasanton, CA branch location. You will be provi

Product Support Analyst (Only TX Location)

Conquest Consulting

Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A

Desktop Support./Help Desk/Field Support. with strong MacOS exp. @Remote

VeridianTech

Remote

Contract, Third Party

Title : Desktop Support L2 Position- Contract Job Description Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What you'll be doing: Develop a technical understanding of corporate IT environment so you can effectively support our users. Answer to local and remote users' configuration questions and other requests, helping them to solve problems. Work together wi