Helpdesk Administrator Jobs in Atlanta, GA

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Desktop Support Tech 3

Primerica, Inc.

Duluth, Georgia, USA

Full-time

Join Our Team In 2022, the Atlanta Journal-Constitution named Primerica one of the best places to work for the ninth consecutive year. Also in 2022, Primerica was named one of the Best Employers for Diversity by Forbes for the second consecutive year. Forbes also named Primerica as one of America's best Insurance companies for 2022. Primerica ranks 6th among 25 companies included in the Term Life Insurance category. Over the past seven years Primerica has consistently been voted Best Employer b

Gainsight PX Data Analyst

Incident IQ

Atlanta, Georgia, USA

Full-time

Job DescriptionJob DescriptionCompany Overview Atlanta-based, Incident IQ is a SaaS service management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help desk ticketing, facilities maintenance solutions, Human Resources service delivery, and more. Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. Incident IQ is a dynamic, fast-g

Solutions Engineer (Remote)

1Path Managed Services

Remote or Atlanta, Georgia, USA

Full-time

Job DescriptionJob DescriptionOur company foundation is built on Integrity, Excellence, Accountability and Teamwork. These four core values support our vision and shape our culture. We use these values to determine success within every facet of our business. At 1Path, we want our employees to have a fulfilling career. We continue to show our commitment to this by offering competitive benefits, compensation, and development opportunities. About 1Path 1Path is a true end-to-end IT provider. As a t

Tier 1 Deskside Support

IntegraONE

Alpharetta, Georgia, USA

Full-time

Job DescriptionJob DescriptionPosition Overview: We are seeking a skilled and knowledgeable engineer to join our team. The ideal candidate will have a strong understanding of Microsoft technologies and server administration. Candidate must have the ability to apply this knowledge to solve technical challenges. This position requires an individual who is customer-service oriented and can effectively troubleshoot problems and provide timely solutions. Candidates must be comfortable working on-sit

Help Desk / Service Desk - (Any location within the State of Texas).

RedSalsa Technologies, Inc.

Remote

Contract, Third Party

Title : Product Support Analyst Location : Austin,TX Duration : 3 + Months Job Type : C Description : Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and

Senior SailPoint IIQ Developer

Deloitte

Atlanta, Georgia, USA

Full-time

Are you looking to elevate your cyber career? Your technical skills? Your opportunity for growth? Deloitte's Government and Public Services Cyber Practice (GPS Cyber Practice) is the place for you! Our GPS Cyber Practice helps organizations create a cyber minded culture and become stronger, faster, and more innovative. You will become part of a team that advises, implements, and manages solutions across five verticals: Strategy, Defense and Response; Identity; Infrastructure; Data; and Applicati

Application / Solution Architect Sr.

Southern Company

Atlanta, Georgia, USA

Full-time

Job Description Application / Solution Architect JOB SUMMARY The Applic/ Solutions Architect is an information technology professional who functionally designs systems, applications and user interfaces for a solution that supports a specific business process. This position works closely with other Gas Technology Solutions (GTS) peers, business partners, Business Systems Analysts and our Business Operations and Technology (BOTS) group to identify simple and supportable solutions to business oppo

Associate Technical User Support Analyst

Medtronic

Remote or Duluth, Georgia, USA

Full-time

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life As a Service and Repair Associate Technical User Support Analyst (ATUSA) you will support internal and external customer with Endoscopy medical devices in providing patient care via telephone calls and email. In-Office role requires the

Application / Solution Architect II

Southern Company

Atlanta, Georgia, USA

Full-time

Job Description Application / Solutions Architect JOB SUMMARY The Applic/ Solutions Architect is an information technology professional who functionally designs systems, applications and user interfaces for a solution that supports a specific business process. This position works closely with other Gas Technology Solutions (GTS) peers, business partners, Business Systems Analysts and our Business Operations and Technology (BOTS) group to identify simple and supportable solutions to business opp

Help Desk Analyst

Allied Consultants, Inc.

Remote

Third Party, Contract

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Help Desk Analyst to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matchi

Product Support Analyst (HelpDesk) - Location - Austin Remote (Need TX Location)

Conquest Consulting

Remote

Contract, Third Party

Job Title: Product Support AnalystLocation: Austin TX (Hybrid)Duration:12+ Months possibility to extend Minimum Requirements: 4 Years of Experience with help desk / service desk services.4 Years of Experience with help desk software (e.g. ticketing systems, knowledge bases).4 Years of Experience (at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.)4 Years of (at least 2) High-level knowledge of information techno

Helpdesk Tech I

Scientific Games

Alpharetta, Georgia, USA

Full-time

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary pe

Level 2 Helpdesk Support

Infinite Dimensions

Remote

Contract, Third Party

We need following candidate: Title: Level 2 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle more complex issues like email flow problems (e.g., rules, mail routing), advanced SharePoint permissions, Teams configurations, and OneDrive sync across devices.Support escalated issues from Level 1 that require deeper troubleshooting.Perform user account management (e.g., adjusting permissions, mailbox delegation, SharePoint group adjustments).

HELP DESK SUPPORT POST MIGRATION

Infinite Dimensions

Remote

Contract

We need following candidate: Title: HELP DESK SUPPORT POST MIGRATION Duration: 1+ Month Remote Work User Base Size (5,000 users):Types of Issues:Outlook: Email access, sync issues, permissions, delegation, shared mailboxes.Teams: Chat, meetings, collaboration, and basic app integration issues.SharePoint: Permissions, site access, file sharing, and basic document management.OneDrive: Sync issues, access, permissions, and file sharing problems.Expected Ticket Volume: A reasonable estimate is about

Level 1 Helpdesk Support

Infinite Dimensions

Remote

Contract

We need following candidate: Title: Level 1 Helpdesk Support Duration: 1+ Month Remote Work Responsibilities:Handle basic troubleshooting, like email or file access issues.Address common Office 365 login and password reset problems.Provide guidance on syncing files in OneDrive and resolving minor Teams issues (e.g., joining meetings or basic collaboration).Triage and escalate complex tickets to higher levels of support.

Product Support Analyst

TechNix LLC

Texas, USA

Contract, Third Party

Position: Product Support Analyst Duration: 3 Months; Term can be Renewed up to three years. Location: Texas (Remote) Experience Required: 4 years of experience with help desk / service desk services. 4 years of experience with help desk software (e.g. ticketing systems, knowledge bases). 4 years or (at least 3) of experience to troubleshoot technical issues in a complex system environment. (e.g., password resets, network connectivity, etc.) 4 years or (at least 2) years of High-level knowledge

Product Support Analyst

NHRG, Inc.

Remote

Contract

valuate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and use knowledge base; communicate ongoing problems and fixes internally and with customers; report on pro

Information Technology Supervisor

Italmatch USA Corporation

Smyrna, Georgia, USA

Full-time

Job DescriptionJob DescriptionDuties and Responsibilities: The Information Technology Supervisor supervises the implementation and administration of information systems and equipment in accordance with organizational policies and goals. The IT Supervisor will administer internal procedures and guidelines to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. The incumbent will oversee the analysis of business needs and sel

Help Desk Support Analyst

4 Consulting Inc.

Remote or Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionWho we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications

Product Support Analyst 2

Rapisource LLC

Remote or Austin, Texas, USA

Contract, Third Party

Solicitation Reference Number: 529501208 Direct Client: Texas Health and Human Services Commission Working Title: Product Support Analyst 2 Work Location: Austin, Tx Remote in Texas JD: Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks inclu