Helpdesk Administrator Jobs in Minneapolis, MN

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Product Support Analyst

NHRG, Inc.

Remote

Contract

valuate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and use knowledge base; communicate ongoing problems and fixes internally and with customers; report on pro

Help Desk Support Analyst

4 Consulting Inc.

Remote or Austin, Texas, USA

Full-time

Job DescriptionJob DescriptionWho we are! At 4Ci our mission is to build long term relationships, based on trust, integrity, and knowledge with all our employees and business affiliates. 4Ci has been in business for 20 years and has employees working on mission critical projects nationwide. We provide computer programming, testing, and system design services to develop and maintain multi-year, multi-million-dollar mission critical applications for the US Government. Examples of such applications

Product Support Analyst 2

Rapisource LLC

Remote or Austin, Texas, USA

Contract, Third Party

Solicitation Reference Number: 529501208 Direct Client: Texas Health and Human Services Commission Working Title: Product Support Analyst 2 Work Location: Austin, Tx Remote in Texas JD: Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks inclu

Sr. Customer Service Administrator

Mavensoft Technologies, LLC

Remote

Contract

Role: Sr. Customer Service Administrator Duration: 12 Months (Contract) W2 Location: Hartford, CT (Remote) Key Skills: Customer Service Expertise (Helix, Footprints), Cross-Functional Collaboration, Agile, Waterfall, Scrum, Kanban Description: This is much more than a help desk position. Customer Service Administrator will support a high-functioning government team by serving as the point-person for new service requests from internal agencies, as well as help requests from external customers.

Help Desk Technician

Sonus Software Solutions Inc.

Remote

Third Party, Contract

Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I m a recruiter with Sonus Software Solutions based in Orem, UT. I m working on the below urgent requirement for one of our high profile. Please send me your updated copy resume and hourly rate requirements asap Email: you can reach me: EXT: 203 Position : Help Desk Technician Duration: Long term Location : Monterey, CA JOB DESCRIPTION: Knowledge of installation, configuration, maintenance, diagnosis, repair, and management

Applied Epic Application Support Analyst

Eclaro

Remote

Contract

P&C Applications Support Analyst Preferred Candidate's location: Oregon, Washington, Nevada or Arizona Be part of the Financial Services Industry. ECLARO is looking for an Applied Epic - Applications Support Analyst for our client in Aliso Viejo, CA. ECLARO s client is one of the largest Insurance Brokerage and Consulting Firms in the United States. If you re up to the challenge, then take a chance at this rewarding opportunity! Position Overview:This position would provide support delivery for

Helpdesk Specialist

Spyglass Partners LLC

Remote

Contract

5-7 years of experience as a Helpdesk Specialist with a proven background working remotely.Have a technical background with the following technologies:Azure AVDWindows ADOffice 365OutlookOneDriveWindows ServerWindows NetworkingMS Hyper VAutopilotIntuneWill be providing user support troubleshooting.This role candidates will need to work the hours of 4:00am to 12:00pm EST - please don't apply if you cannot meet this requirement,This is a remote based position - No Third Party Agencies.

Epic Healthy Planet Analyst - Remote

Optum, Inc

Remote or Eden Prairie, Minnesota, USA

Full-time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us adv

Service Desk Support (Remedy / BMC Helix) - $60 CTC - REMOTE to Current TX Residents

Chandra Technologies, Inc.

Remote

Contract

Job Description: Corp to Corp Resumes are accepted. Location Requirement: The primary work location will be 4601 W. Guadalupe, Austin, Texas 78751. Position will be remote. Program will allow candidates who are within the state (Any location within the State of Texas). Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applicati

Customer Service Representative

HCL America Inc.

Remote

Full-time

Job description Job title: Customer Support Executive Location: El Paso, TX (3 weeks of remote training) Language Needs Bilingual Spanish/English Detailed description/responsibilities: To adhere to quality standards, regulatory requirements, and company policies.To ensure positive customer experience and CSAT through first call resolution and proper escalation of complaints, Adverse Events, and submission of appropriate help desk tickets.Handles needs of customer via phone, chat, email, and SM i

Help Desk Support Coordinator

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring for a remote Help Desk Coordinator. Proposal for USPS-TESS Responsibilities Responsible for investigating and identifying computer hardware and software related problems. Effectively communicates step-by-step solutions to end-users May need to communicate with software and hardware specialists for solutions Records solutions into database for other Help Desk professionals. Redirects issues to appropriate resource if necessary Must be knowledgeable of cu

Technical Support / IT Customer Service

CDW Amplified Services

Remote

Contract

Technical Support / IT Customer Service Remote 6 months contract / likely to convert into FTE CDW is growing and adding to our Incident Response Team. In this role, you will manage incoming trouble tickets (incidents) as the first line of communication and support to the customer. You will manage the workflow of the troubleshooting the incident by engaging appropriate technical teams and technology vendors. Required experience for success: Excellent verbal and written communications skillsExper

Epic Professional Billing Analyst - Remote

Optum, Inc

Remote or Eden Prairie, Minnesota, USA

Full-time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us adv

Epic Cadence and Prelude Analyst - Remote

Optum, Inc

Remote or Eden Prairie, Minnesota, USA

Full-time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us adv

Network/Systems Administrator 4

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring a Systems Analyst 3 to support our newly awarded customer contract. This position will be a fully remote within the United States. Responsibilities Monitors, controls, and isolates problems in a data communications network. Monitors all network activity. Activates/deactivates network lines according to established schedules. Performs first- and/or second-level problem determination (first level is help desk). Interfaces with users and/or network vendors. In

Deskside Technician

Stefanini

Remote or Owensboro, Kentucky, USA

Contract

Stefanini Group is looking for a Deskside Technician for a globally recognized company! For interested applicants, click the apply button or you may reach out Micah Andres at / for faster processing. Thank you! Rotational shifts (1st, 2nd, 3rd and including weekends - Morning, evening and nights) in this 24/7 manufacturing facility. 2 weeks of paid training by the client during 1st shift in the begining of the project. We are recruiting a Local IT Technician to solve customer support issues on

Help Desk Manager

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring for a Help Desk Manager. The Help Desk Manager will manage and lead the help desk teams and coordinates complex IT projects with multiple IT disciplines. Ensures configuration management policies, standards, and procedures are established and followed. This position is fully remote. Responsibilities Creates integrated project plans for contract deliverables and new products in development projects. Manages a project team comprised of a multidisciplinary sta

Product Specialist

The Tri-Com Consulting Group

Remote

Third Party, Contract

The Tri-Com Consulting Group is a Full-Service IT Employment Consulting Firm who is seeking qualified candidates for the following opening: Job Title: Product Specialist Location: 100% Remote Duration: 1-year contract Extensions Possible Work Week: 40 Hours Description Minimum of a Bachelor s Degree in a related field, Strong customer service skills, Strong analytical skills, problem-solving skills, organizational skills. Duties and Responsibilities: Supporting the development of new products Im

Entry Level Help Desk : Remote

TEKsystems

Remote or Cedar Rapids, Iowa, USA

Full-time

Job DescriptionJob Description100% Remote: Equipment Provided. 4 month Contract to hire! Paid Training. Top Skills' Details 1. Windows Operating Systems 2. Call Center- Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity

Technical Customer Support with Gov. Application Exp

Open IT Labs LLC

Remote

Contract

REMOTE TO GET LAPTOP, EQUIPMENTS ON FIRST DAY FROM CLIENT SITE AT HARRISBURG, PA JD: Technical Customer Support with Gov. Application Exp. Job# 750388 Client : State of PA, Sept. of Health, Harrisburg Rate: $25/hour on: 1099 or $20/hour on W2 Help Desk Analyst - HDA3 A4 SC3Remote Position OBJECTIVES OF ENGAGEMENTThe primary objective of this engagement is to provide helpdesk support to citizens accessing their immunization record through the PIERS Public Portal. This individual will also provid