Helpdesk Engineer Jobs in Minneapolis, MN

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Remote Fortinet Engineer

Randstad Digital

•

Remote

Contract

job summary: Our client is seeking 2 Fortinet Engineers. 1 year Remote Contract. These resources would be responsible for rule requests or rule changes on our Fortinet and checkpoint environments. This person would also be responsible for tickets dealing with incidents in those environments. In addition, they would also be working in a tool called Tufin, which is where we create a lot of reports for our different business partners for regular rule reviews. If any rules have changed that tool wi
Posted 16 hours ago | Updated 1 hour ago

Remote Fortinet Engineer

Randstad Digital

•

Remote

Contract

job summary: Our client is seeking 2 Fortinet Engineers. 1 year Remote Contract. These resources would be responsible for rule requests or rule changes on our Fortinet and checkpoint environments. This person would also be responsible for tickets dealing with incidents in those environments. In addition, they would also be working in a tool called Tufin, which is where we create a lot of reports for our different business partners for regular rule reviews. If any rules have changed that tool wi
Posted 19 hours ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

•

On-site in Bloomington, Minnesota, USA

Contract

Description Help Desk Analyst Key responsibilities - Independently investigate and implement solutions to technical issues - Deliver IT support for operating systems, productivity software, and a variety of other applications used internally - Identify recurring technical issues and propose solutions to address the root of the problems - Help and follow up on technical help tickets submitted via phone, email, and chat. Requirements - Familiarity with basic networking concepts - User adminis
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Posted 16 days ago | Updated 4 hours ago

Help Desk Manager

Robert Half

•

On-site in Saint Paul, Minnesota, USA

Contract

Description I am seeking a solid, confident Manager with a proven track record incorporating ITIL methodologies into their role to improve business performance. As the IT Service Management Manager/Consultant, you'll play a pivotal role in leading the transformation of the organization's IT operations. By leveraging your strategic vision, managerial expertise, and technical acumen, you'll drive tangible improvements that enhance service quality, efficiency, and overall business performance. The
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Posted 10 days ago | Updated 4 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 10 days ago | Updated 3 hours ago

IT PC/Printer Technician

TEKsystems c/o Allegis Group

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On-site in Minneapolis, Minnesota, USA

Full-time

Description: This customer facing, non-exempt PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to PC Product customers. Products include Laptop, Desktop, RPOS, and Workstation products. Printer knowledge is a huge plus. A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful and determined for success. This
Posted 4 days ago | Updated 4 hours ago

Desktop Support

TEKsystems c/o Allegis Group

•

On-site in Eden Prairie, Minnesota, USA

Full-time

Description: Position Overview: We are seeking a highly skilled and motivated Tier 2/3 Deskside Support Technician to join our dynamic IT support team. As a Tier 2/3 Deskside Support Technician, you will play a critical role in providing advanced technical assistance to end-users, resolving complex IT issues, and ensuring the optimal functionality of our organization's technology infrastructure. This position requires a deep understanding of hardware, software, and networking systems, as well as
Posted 16 hours ago | Updated 4 hours ago

Desktop Support

TEKsystems c/o Allegis Group

•

On-site in Eden Prairie, Minnesota, USA

Full-time

Description: Position Overview: We are seeking a highly skilled and motivated Tier 2/3 Deskside Support Technician to join our dynamic IT support team. As a Tier 2/3 Deskside Support Technician, you will play a critical role in providing advanced technical assistance to end-users, resolving complex IT issues, and ensuring the optimal functionality of our organization's technology infrastructure. This position requires a deep understanding of hardware, software, and networking systems, as well as
Posted 16 hours ago | Updated 4 hours ago

Desktop Support

TEKsystems c/o Allegis Group

•

On-site in Eden Prairie, Minnesota, USA

Full-time

Description: Position Overview: We are seeking a highly skilled and motivated Tier 2/3 Deskside Support Technician to join our dynamic IT support team. As a Tier 2/3 Deskside Support Technician, you will play a critical role in providing advanced technical assistance to end-users, resolving complex IT issues, and ensuring the optimal functionality of our organization's technology infrastructure. This position requires a deep understanding of hardware, software, and networking systems, as well as
Posted 4 days ago | Updated 4 hours ago

Desktop Support

TEKsystems c/o Allegis Group

•

On-site in Eden Prairie, Minnesota, USA

Full-time

Description: Position Overview: We are seeking a highly skilled and motivated Tier 2/3 Deskside Support Technician to join our dynamic IT support team. As a Tier 2/3 Deskside Support Technician, you will play a critical role in providing advanced technical assistance to end-users, resolving complex IT issues, and ensuring the optimal functionality of our organization's technology infrastructure. This position requires a deep understanding of hardware, software, and networking systems, as well as
Posted 4 days ago | Updated 4 hours ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 14 days ago | Updated 13 days ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 6 days ago

Technical Support Analyst

TEKsystems c/o Allegis Group

•

On-site in Minneapolis, Minnesota, USA

Full-time

Description: A client of TEKsystems is seeking a Helpdesk Support and Systems Analyst position to our Information Technology department. They are looking for a strong applicant with Analyst abilities and experience to collaborate with a team of four other technical support professionals (the Helpdesk Team) to provide on-site and over-the-phone primary support to around 100 end users in our Minneapolis and St. Paul offices and occasional assistance to 200 additional users in the firm's Plymouth l
Posted 16 hours ago | Updated 4 hours ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 40 days ago | Updated 22 hours ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

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Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 10 days ago | Updated moments ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 41 days ago | Updated 6 days ago

Help Desk Analyst

Robert Half

•

Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 4 days ago | Updated 4 hours ago

Helpdesk Support

Sonus Software Solutions Inc.

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Remote

Third Party, Contract

Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I m a recruiter with Sonus Software Solutions based in Orem, UT. I m working on the below urgent requirement for one of our high profile. Please send me your updated copy resume and hourly rate requirements asap Email: you can reach me: EXT: 203 Role : Helpdesk Support Location: Los Angeles,CA Duration : 4 Years Contract Required Skills: Minimum Eligibility criteria: All proposed technical resource(s) must have minimum of t
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Posted 4 days ago | Updated moments ago

Messaging DNS engineer

Cygnus Professionals

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Remote

Contract, Third Party

Title: Messaging DNS engineer Job Type: Contract Location: Remote EST zone Job Description: 5+ years experience managing an enterprise Exchange environment. 5+ years experience managing external DNS and Microsoft DNS in an enterprise. Requirements: Ability and willingness to work in a 24*7*365 environmentExcellent communication skillsAbility to lead when required and provide guidance on project engagementsEnterprise Exchange system engineering experience (Exchange 2019 / Exchange Online)Excelle
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Posted 5 days ago

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 8 days ago