Helpdesk III Jobs

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Helpdesk Representative III

Tricon Solutions

On-site in Cranberry Township, Pennsylvania, USA

Full-time, Part-time, Contract, Third Party

W2 ONLY - NO C2C Position: Helpdesk Analyst Associate Location: 400 Bertha Lamme Drive, Cranberry Township, PA - 16066 Description The Service Analyst job family forms part of the Service Management track within the IT function. Members of this family provide support to end-users and provide pro-active monitoring of client's computer system through ITIL methodology best practices of Incident, Problem and Knowledge centered support. Start Date desired: 4/23/2024 End Date: (4 months from the

Help Desk Analyst III

Robert Half

On-site in Katy, Texas, USA

Full-time

Description We're seeking a talented IT Support Specialist to join our team and provide exceptional technical support to our users. In this role, you'll play a key role in resolving user issues, maintaining network infrastructure, and ensuring a smooth user experience with Microsoft Intune for mobile device management. Responsibilities: Troubleshoot and resolve a wide range of technical issues related to hardware, software, network connectivity, and mobile devices.Diagnose and resolve network c

Help Desk Analyst III

Robert Half

On-site in Portsmouth, New Hampshire, USA

Full-time

Description Join a dynamic and growing company at the forefront of technological innovation. With a commitment to excellence and a passion for providing top-tier service to clients. We are seeking a skilled IT Helpdesk Specialist to join our team. If you are enthusiastic about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, we want to hear from you. Position Overview: As an IT Helpdesk Specialist, you will be responsible for providing comprehensive supp

Help Desk Technician III

General Dynamics Information Technology

On-site in Bossier City, Louisiana, USA

Full-time

At GDIT, people are our differentiator. As a Help Desk Technician , you will help ensure today is safe and tomorrow is smarter. Our work depends on Help Desk Technician joining our team. Secure and expertly apply the latest technologies to advance the mission as Help Desk Technician with GDIT. Your work in enterprise IT will help our clients overcome evolving demands and missions. Own the opportunity to accelerate digital modernization for our clients as you accelerate your career. The world

Help Desk Analyst III

Robert Half

On-site in Sparta, Illinois, USA

Full-time

Description Job Title: IT Support Specialist Overview: We are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have a strong background in providing help desk support, system administration tasks, possess basic networking knowledge, and proficiency in utilizing Windows operating systems and Active Directory. Responsibilities: 1. Help Desk Support: - Provide first-line technical support to end-users via phone, email, or in-person. - Diagnose and troubleshoo

Application Support Tier III Help Desk

DANE, LLC

Hybrid in Arlington, Virginia, USA

Full-time

Application Support Tier Help Desk At DANE our ability to retain employees is a testament to how we treat, value, and support our incredibly smart, talented, and motivated employees. We offer aggressive PTO from day one, multiple benefits and learning opportunities to support our employees in being their best. We are looking for an experienced Tier Help Desk technician to join our team. As a senior member of our team, you will provide support to internal and external customers by troubleshooti

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Help Desk Technician

Allied Consultants, Inc.

On-site in Austin, Texas, USA

Contract, Third Party

OverviewTexas GovLink, Inc. helps state and local governments identify staff to work on their information technology projects. Many of our clients are going through enterprise level modernization of their software solutions and require experienced information technology professionals to become part of their team on these long-term projects. One of our large Texas government clients uses a broad array of technologies and 3rd party service providers to support their statewide business operations.

IT Operations Technical Call Center Support

Connexions Data Inc

On-site in Memphis, Tennessee, USA

Contract

IT Operations Technical Call Center Support Start: Immediate Type: W2 Contract Duration: Multi Year Location: Memphis, Tennessee (On site) Active Secret Clearance required Description: Required Skills: Must have a Security+ qualification, no exceptions Preferred Skills: Navy or HR IT system experience preferred, contact center/customer center experience preferred Day-to-day Responsibilities: The service desk tickets average 5,000 to 6,000 monthly. Tickets are created from phone calls, emails

Help Desk Analyst

Paragon IT Professionals

On-site in West Des Moines, Iowa, USA

Contract

IT Service Desk Analyst Provide Hardware/Software supportMobile (Apple/Android) supportCustomer Service skillsWork within different levels of an organizationPhone and In Person support with internal customersGreat Attitude and Mindset - willing to learn

Help Desk Support - Locals Only ( Des Moines, IA)

Skywalk Global

On-site in Des Moines, Iowa, USA

Third Party, Contract

Hi, We are currently hiring for Help Desk Support - Locals Only ( Des Moines, IA). Candidates must be local to Des Moines, IA. This is an onsite position. Please find the JD below and apply. Position Description: We are seeking a temporary Help Desk Support to assist with the Community Onboarding process. The primary responsibilities will include ticket management and providing Tier 1 support. The selected candidate will join the team in May 2024, with work expected to commence in June and July

Technical Support Engineer

Berry Appleman & Leiden

On-site in Atlanta, Georgia, USA

Full-time

Must report to the Atlanta office full-time. Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There s no denying our work is demanding, both in volume and pace, but we re up for the challenge. We love the balance of hard work and fun so, you ll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel

Helpdesk Analyst

Manage My Dream, LLC

Remote

Third Party, Contract

Position: helpdesk/product support Analyst Location: Austin, Texas 78744 Duration: 12 Months Rate: $55/hr on corp NOTE-position is remote and required local to TX II. CANDIDATE SKILLS AND QUALIFICATIONS Leadership of a help desk / service desk Experience developing process / training documentation Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Experience gathering and analyzing performance metrics Ability to guide knowledge tr

Help Desk Support

Cogent IBS, Inc

Hybrid in Golden, Colorado, USA

Contract

Job Description Hiring Help Desk Support I Hybrid Location: Golden, Colorado Duration: 05/10/2024 - 10/31/2024 Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate degree in a related area and at least 1 year or equivalent experience in the field or in a related

Help Desk Representative

Innova Solutions, Inc

Hybrid in Cranberry Township, Pennsylvania, USA

Full-time

Innova Solutions is immediately hiring for a Help Desk Representative Position type: Fulltime/Contract Location: Cranberry Township, PA - 16066 Duration: 04 Months Shift: Mon-Fri 7:00am-4:00pm. Hybrid Role (3 Days in Office, 2 Days Remote) As a Help Desk Representative you will: Provides support to end users and IT systems on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, emails, and personnel requests for technical support.Performs pro-a

Helpdesk Analyst

Beacon Hill Staffing Group

On-site in Columbus, Ohio, USA

Contract

Required Skills: 2+ years' experience working in a technical support or customer service-related role Experience troubleshooting Windows 10 and iOS devices Must have strong examples of providing excellent customer service Strong level of patience and ability to break down technical information into a non-technical way Ability to analyze and solve problems over the phone and in person Willingness to learn about new technologies Strong verbal and written communication skills Desired Skills

Help Desk - Field Tech (Level 1)

Ledgent Technology

On-site in Costa Mesa, California, USA

Full-time

- Help Desk / Field Tech (level 1) - 50% in Costa Mesa, CA office / 50% at client sites in Orange County - Direct-hire - $60-65K (depending on experience) The ideal candidate should have much of the following experience: Experience working in an IT department, managing clients/users and setting expectations Microsoft Windows Server and Client OS and desktop applications Microsoft Active Directory, Group Policy, Exchange, SQL Hosted Services, Office 365, Google Apps, Cloud Services, etc. Managed

User Support Help Desk-Local Candidates Only

Nexgen Technologies

On-site in Denver, Colorado, USA

Full-time

(Local Candidates Only) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technologies are deployed, when new equ

Circuit Board Electronic Help Desk

Manpower

On-site in Harmon, Illinois, USA

Full-time

Our client is seeking a Circuit board troubleshooter tech to assist clients through incoming calls.. As an Electronic Tech, you will be part of the team helping clients over the phone to trouble shoot equipment.. The ideal candidate will have good customer service and electronic circuit board experience which will align successfully in the organization. Job Title: Electronics Tech Location: by Dixon IL Pay Range: $17-$19 Depending upon experience 1st shift 8am-5pm Temp to hire opening f this is

Help Desk Support

Cogent IBS, Inc

Hybrid in Golden, Colorado, USA

Contract

Hiring Help Desk Support I Hybrid Location: Golden, Colorado Duration: 05/10/2024 - 10/31/2024 Description: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. May require an associate degree in a related area and at least 1 year or equivalent experience in the field or in a related ar