Helpdesk Manager Jobs in Boston, MA

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1 - 20 of 87 Jobs

Desktop Support

Pan Asia Resources Pte Ltd.

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On-site in Danvers, Massachusetts, USA

Contract

Job Description: 2+ years of progressive experience in the desktop environment. Advanced knowledge and understanding of Windows desktop operating systems. Advanced ability to perform complex troubleshooting and analysis of PC hardware, PC operating systems, and office automation software, with expert level knowledge in at least one area of specialization. Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks. Ability to perfo
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Posted 3 days ago

IT Help Desk support

SPECTRAFORCE TECHNOLOGIES Inc.

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On-site in Marlborough, Massachusetts, USA

Contract

Title: IT Help Desk support Duration: 6 months Contract (possibility of conversion) Location: Marlborough, MA, 01752 Summary of Duties and Responsibilities IT Help Desk support (On rotating basis with some after-hours coverage): Answer help desk phone calls.Route help desk tickets to appropriate technicians or support groups.Provide on the spot troubleshooting as time allows.Provide support through Microsoft Teams.Provide walk up support. Provide local support for the following systems (install
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Posted 11 days ago

Help Desk Support Engineer

Motion Recruitment Partners, LLC

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On-site in Billerica, Massachusetts, USA

Full-time

A well known and reputable educational company based in Billerica, MA currently hiring for a Help Desk Support Engineer to help support end users for a 6-month project. You will be working primarily with Windows, Active Directory, Exchange, as well as imaging and shipping machines and resetting passwords. Ideally this person will have at least one year of experience in a Windows environment. Contract Duration: 6 Months Required Skills & Experience Windows Active Directory Office365/Exchange IT
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Posted 20 days ago | Updated 8 hours ago

Executive Support Analyst

Mitchell Martin, Inc.

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On-site in Cambridge, Massachusetts, USA

Full-time, Contract

Our client, a biotechnology company, is seeking a Executive Support Analyst. Location: Cambridge, MA Position Type: contract/part time Summary: Reason: Replacement Department: GTS - Infrastructure & Operations - USA Job Category: Information Technology Job Title: Executive Support Analyst Duties: * Under the guidance of either the Manager or Director of IT Operations, the Executive Support Analyst will be responsible for optimizing employee productivity by effectively managing and supporting ent
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Posted 60+ days ago | Updated 9 hours ago

Sr IT Desktop / Services Support Technician

Marcum Search LLC

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On-site in Boston, Massachusetts, USA

Full-time

Marcum Search is working with an international law firm to find a Senior level IT Desktop/Hardware Support Technician to work onsite in their Boston location and be the Boston office s expert in all aspects of PC, laptop, and printer hardware, operating systems, and IT applications. Required 3+ years of relevant experience, preferably in a law firm or other professionals services environment Hands on experience in desktop support, including repairing hardware / end user devices (laptops, pcs, p
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Posted 11 days ago

Help Desk Analyst II

Robert Half

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On-site in Boston, Massachusetts, USA

Full-time

Description Client needs a Service Desk Analyst for a contract position with the potential for extension and conversion to an FTE. This person will have 1-3+ years of Help Desk experience, experience with imaging Windows machines (any imaging tool is OK including SCCM, KACE, Intune, etc.) and experience deploying Windows patches or security fixes (similar to imaging, please ask candidates about this), would be a nice to have. Zoom/Teams/Webex video conferences support would be great. Client uses
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Posted 6 days ago | Updated 9 hours ago

Help Desk Analyst I

Robert Half

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On-site in Waltham, Massachusetts, USA

Full-time

Description Robert Half might have the Help Desk Analyst job for you, if you want to work in an innovative and fast-paced environment. You'll love this job if you are a creative with a talent for solving both routine and unique problems. This role will support local and field users in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is based in the Waltham, Massachusetts area and is a long-term contract / temporary to hire opp
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Posted 2 days ago | Updated 9 hours ago

Junior IT Engineer/ Help Desk Engineer

Motion Recruitment Partners, LLC

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On-site in Cambridge, Massachusetts, USA

Full-time

Job Description Our Client, a renewable energy company focused on lithium ion battery cell manufacturing, are currently looking of a Support Engineer to help support internal users. In this role you will be focused on supporting users within a full Windows environment, as well as phone support on both IOS & Android devices through Intune. Full Time Position. On site in Boston. A vehicle/ Valid License is required for this role, as there would might some travel to help set up their new facility.
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Posted 32 days ago | Updated 8 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 3 days ago | Updated 3 days ago

Desktop Support Specialist

Emerson College

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Hybrid in Boston, Massachusetts, USA

Full-time

Join our community and experience Emerson College! The Desktop Support Specialist plays a vital role in the daily operation of the IT Help Desk and the technology support of Emerson College students, staff, and faculty. This role is responsible for primary Tier 2 computer support by completing assigned trouble tickets across campus, and will interact with customers and stakeholders daily. Additionally, this role will require you to provide necessary support to our Help Desk student employees. T
Posted 49 days ago | Updated 9 hours ago

Architect

USAJOBS

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On-site in Concord, Massachusetts, USA

Full-time

Duties Serve as a senior architect and technical lead within the Design Branch, Engineering Division, New England District, U.S. Army Corps of Engineers (USACE). Plan and develop general and detailed architectural drawings and design analysis criteria. Performs necessary calculations and determines technical specifications for the architectural components of assigned projects. Provide technical and administrative oversight on various infrastructure projects designed in-house and through Architec
Posted 10 days ago

Help Desk Analyst II

Robert Half

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On-site in Boston, Massachusetts, USA

Contract

Description Looking for a new opportunity? You should apply for this Help Desk Analyst position with a growing company! Candidates for this position should keep in mind that we are looking for a self-confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, team-driven environment. If you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services, this Service Desk Analyst job migh
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Posted 4 days ago | Updated 9 hours ago

Help Desk Analyst II

Robert Half

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On-site in Cambridge, Massachusetts, USA

Contract

Description If you're a Help Desk Analyst candidate, consider this Robert Half opportunity. You should apply today if you have a can-do attitude and are looking to be part of a highly motivated team. Service Desk Analysts represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. Your duties might include creating knowledge articles and arranging training for other Service Desk Analysts when needed. We're looking for someone who is comfo
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Posted 6 days ago | Updated 9 hours ago

Civil Engineer

USAJOBS

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On-site in Concord, Massachusetts, USA

Full-time

Duties Represents the District as the Levee Safety Program Manager and point of contact for Federal, State, and Local government agencies and the general public. Develops District requirements for formal inspections, site visits, routine inspections, and risk assessments, and coordinates and monitors the schedules and execution of these activities. Serves as the focal point for all levee safety activities within the New England District. Prepares Levee Safety Program budget requests and programs
Posted 13 days ago

Help Desk Lead

Allied Consultants, Inc.

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Remote

Third Party, Contract

OverviewAllied Consultants, Inc. is an Austin-based firm which has for 32 years been a premier provider of technical and business professionals to clients in Texas. We are currently seeking an experienced Help Desk Lead to be a key resource on a technical services team. Allied Consultants offers its family of consultants excellent rates, a local support staff, and an attractive benefits package which includes medical insurance (Allied shares a percentage of the cost), life insurance, a matching
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Posted 6 days ago | Updated 19 hours ago

Product Support Analyst

Cogent Data Solutions Llc

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Remote

Contract

Hello, Cogent Data Solutions LLC trying to reach you regarding a job opportunity. The role is Product Support Analyst for one of our direct clients. Please take a look at the job description below and please send your updated resume. Role: Product Support AnalystLocation: Remote, TX ( Local Only )Client Name: Texas Health and Human Services Commission Job Qualifications/ Skills:Minimum 8 years required experience in Leadership of a help desk / service deskExperience developing process / traini
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Posted 6 days ago | Updated 6 days ago

Service Desk Support Lead

Bansar Technologies Inc.

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Remote

Contract, Third Party

DirectClient: Texas Health and Human Services Commission(HHSC) Solicitation#529400971 Title: Help Desk Support Location: 4601 W. Guadalupe, Austin, TX 78751 Duration: Until 08/31/2024 with possible extension Last date for submission: April 16, 2024 (2.00 PM-CST) Important Note: Position will be remote. Texas local candidates only DESCRIPTION OF SERVICES Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, oper
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Posted 6 days ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 6 days ago | Updated 5 days ago

Lead Product Support Analyst local to TX only-Remote

Voluble Systems LLC

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Remote

Third Party, Contract

Hi, Solicitation Reference #529400971 Role: Lead Product Support Analyst Location: Austin, TX-remote Duration: 12+ Month Client: State of TX (HHSC) JOB DESCRIPTION: Level Description 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job Description Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider
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Posted 6 days ago

Product Support Analyst

Rapisource LLC

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Remote

Contract, Third Party

DIRECT CLIENT :Texas Health and Human Services Commission JOB TITLE :Product Support Analyst SR:529400971 LOCATION :Austin, TX 78751 OTHER SPECIAL REQUIREMENTS Candidates must be within the State of Texas. Out of State candidates will not be considered.Job DescriptionEvaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applicatio
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Posted 6 days ago | Updated 6 days ago