Helpdesk Manager Jobs in Chicago, IL

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Managed Service Help Desk Technician - M

Next Step Systems

•

Oak Brook, Illinois, USA

Full-time

Managed Service Help Desk Technician, Oak Brook, IL This is a full time permanent Managed Service Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time
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Posted 8 days ago | Updated 11 hours ago

Helpdesk Level 1

Microtek Staffing Services

•

Chicago, Illinois, USA

Full-time

Job Title: Help Desk Support Engineer Job Duration : Full Time Job Location : Chicago, IL Job Description : Responding to inquiries from members and users to help them resolve technical issues via email or in person. Diagnose, troubleshoot, and resolve software, hardware, and network problems for Portal employees and members. Log all help desk interactions and maintain accurate records of issues and resolutions. Conducting preventative maintenance checks and updates the technology infrastructu
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Posted 15 days ago | Updated 6 days ago

Entry level Desktop support

Sunrise Systems, Inc.

•

Chicago, Illinois, USA

Contract

Looking for a Onsite Entry level Desktop Support in Chicago, IL. Job Details: Job Title: Entry Level Desktop Support Job Duration: 6 Months on W2 Job Location: Chicago, IL 60611 Job Description: Responsibilities: As a Support Specialist, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s
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Posted 21 days ago | Updated 15 days ago

Enterprise IT Operations Support Manager

Cook County Bureau of Human Resources

•

Illinois, USA

Full-time

Under the direction of the Director of Enterprise Solutions, is responsible for the daily operations of information services activities such as IT Help Desk/End User Services Operations. Manages support staff whose main duty is to troubleshoot technical PC and or network issues for end users. Responsible for hiring, assigning and monitoring workload, determining priorities and ensuring that division objectives are met. Performs other duties as assigned. Attention Applicants: Please be advised
Posted 33 days ago

Desktop Support Technician

Hired by Matrix, Inc.

•

Chicago, Illinois, USA

Contract

Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you!Working with some of the US' premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.Hired by Matrix has provided talent solutions to enhance organizations' team capacities for over thre
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Posted 7 days ago | Updated moments ago

Director of Service Delivery / Operations / MSP or Consulting Experience Needed / $130k

Motion Recruitment Partners, LLC

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Chicago, Illinois, USA

Full-time

Job Description Our client seeks a Director of Service Operations to lead customer service excellence. In this pivotal role, you'll oversee the Service Department, managing technical support, troubleshooting issues, and driving daily operations. You'll inspire a motivated team, earn trust across employees and management, and prioritize top-notch customer experiences. The ideal candidate has proven experience managing client relationships and deep knowledge of escalation practices. You'll levera
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Posted 4 days ago | Updated 9 hours ago

IT Helpdesk Support

SANS

•

Chicago, Illinois, USA

Full-time

TECH MATCH Title Desktop Support / Help Desk Chicago Local candidates only. No H1Bs Onsite with one day a week hybrid. Looking for a sophisticated Desktop Support / Help Desk person who has worked with and dealt with the temperament and urgency of Investment Banking people . Portfolio Managers. This role is to be the right hand guy of the person doing it now as the group is expanding. The company has a start up attitude where everything has to be done now. You will be on call, including weeken
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Posted 7 days ago

Managed Service Support Engineer - M

Next Step Systems

•

Oak Brook, Illinois, USA

Full-time

Managed Service Support Engineer, Oak Brook, IL This is a full time permanent Managed Service Support Engineer position. Looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time downtown and t
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Posted 8 days ago | Updated 11 hours ago

Help Desk Analyst

Network Data Systems

•

Schaumburg, Illinois, USA

Full-time

The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner. The right candidate will possess a balance of both tech
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Posted 60+ days ago | Updated 14 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 12 days ago | Updated 8 hours ago

Director of Service Delivery

Motion Recruitment Partners, LLC

•

Oak Brook, Illinois, USA

Full-time

Job Description We are assisting a technology solutions company based in the Chicagoland area in the recruitment of a full-time Service Delivery Director. They prefer that you are onsite to build team morale, learn your environment, and overall, just be a mentor. This company provides a comprehensive range of technology sales, services, and consulting, emphasizing a personalized approach to address the unique needs of each customer and their environment. As the Service Delivery Director, you'll
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Posted 60+ days ago | Updated 9 hours ago

Desktop Support Analyst

Robert Half

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Oak Brook, Illinois, USA

Contract

Description We have an exciting opportunity available for a Tier 2 Help Desk Support specialist to join our client's IT team onsite in Oakbrook, IL. This is a 6-month contract-to-hire position, providing a fantastic opportunity for the right candidate to demonstrate their skills and transition into a permanent position. Ideal candidates will have a minimum of 3 years of IT support experience, have a background in Windows and Office 365 platforms, and possess expertise in troubleshooting and res
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Posted 35 days ago | Updated 10 hours ago

Senior Program Manager, Data & Analytics

Keeper Security, Inc.

•

Chicago, Illinois, USA

Full-time

Keeper Security is hiring an experienced Senior Program Manager to lead our data and analytics discipline. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and be responsible for data and analytics. About Keeper Keeper Security is
Posted 13 days ago

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

•

Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to resolve issues. This positio
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Posted 13 days ago | Updated moments ago

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

•

Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Compensation: $25-28/hr Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to reso
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Posted 14 days ago | Updated moments ago

Creative Director

Keeper Security, Inc.

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Chicago, Illinois, USA

Full-time

Keeper Security is hiring a trailblazing Creative Director to lead and execute the innovative vision of our brand. This is a hybrid position based out of our Chicago, IL global headquarters, located in Fulton Market. Periodic out-of-town travel will be required. Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and serve a pivotal role in creating, planning, and delivering industry l
Posted 43 days ago | Updated 11 days ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

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Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 2 hours ago | Updated 1 hour ago

Senior Software Engineer - PAM

Keeper Security, Inc.

•

Chicago, Illinois, USA

Full-time

Description Keeper is actively seeking a skilled Senior Software Engineer (PAM) to join our team. This role is central to the development of Keeper's developer-focused APIs, SDKs, and open source projects. As a leader in cybersecurity, Keeper's applications serve millions of individuals and thousands of enterprise customers globally. This remote position offers a chance to work with the latest technologies in a rapidly growing sector. About Keeper Keeper Security leads in transforming cyberse
Posted 60+ days ago | Updated 5 days ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 8 days ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 42 days ago | Updated 2 days ago