Helpdesk Support Analyst Jobs

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Help Desk Lead

Leidos

•

Stafford, Virginia, USA

Full-time

The Leidos National Security Sector is looking for a Help Desk Lead, contingent upon contract award, to join our team in the Quantico, VA area. You will serve as the lead worker for the 3-tier Help Desk component of the Operations and Support Services program. This role requires daily onsite support at our Stafford, VA office. At Leidos, you'll join a team of innovators tackling some of the world's most critical challenges through cutting-edge technology and bold ideas. We foster a dynamic and
Posted 60+ days ago | Updated 4 hours ago

Help Desk Manager

Peraton

•

Washington, District of Columbia, USA

Full-time

Responsibilities The Help Desk manager shall oversee and manage daily help desk functions for a team of up to 30 Service Desk / Help Desk Analysts. Responsible for coordinating and scheduling personnel across multiple locations within the Washington DC Area with several having 24 x 7 x 365 operations to ensure minimum staffing levels are met. Coordinate with other team leads to shift personnel across locations to account for increased ticket activity. In addition, the Help Desk Manager will be
Posted 56 days ago | Updated 28 days ago

Help Desk Lead

Lockheed Martin Corporation

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Colorado Springs, Colorado, USA

Full-time

Job Description Space is a critical domain, connecting our technologies, our security and our humanity. While others view space as a destination, we see it as a realm of possibilities, where we can do more - we can innovate, invest, inspire and integrate our capabilities to transform the future. At Lockheed Martin Space, we aim to harness the full potential of space to cultivate innovation, reduce costs, and push the boundaries of what technology can achieve. We're creating future-ready solutio
Posted 9 days ago | Updated 4 hours ago

Helpdesk Specialist

CACI International, Inc.

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Illinois, USA

Full-time

Helpdesk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * * The Opportunity: Are you ready to revolutionize financial auditability and transportation logistics? We're seeking talented individuals to join our team in implementing a cutting-edge software system that will transform how businesses manage their finances and supply c
Posted 60+ days ago | Updated 28 days ago

Helpdesk Technician - Tier V - TS/SCI w. Polygraph

General Dynamics

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Elkridge, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Help Desk Support, Troubleshooting Certifications: Security+ CE - CompTIA Experience: 8 + years of related experience ship Required: Yes Job Description: *Position is currently located in Elkridge, MD and will likely relocate to another s
Posted 8 days ago | Updated 4 hours ago

Helpdesk Tech I

Scientific Games

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Alpharetta, Georgia, USA

Full-time

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary pe
Posted 60+ days ago | Updated 4 hours ago

Helpdesk

SNI Technology

•

Orlando, Florida, USA

Contract

Job Details Job Description: Tier 1 & Tier 2 Helpdesk Support (Microsoft NOC Environment) Position Title: Tier 1 & Tier 2 Helpdesk Support Technician Location: Orlando Reports To: NOC Manager / Helpdesk Supervisor Department: Network Operations Center (NOC) / IT Support Shift: [12AM-9AM] Job Overview We are looking for skilled and motivated individuals to join our team as Tier 1 and Tier 2 Helpdesk Support Technicians in a Microsoft-based Network Operations Center (NOC) environment. As a ke
Posted 60+ days ago | Updated 2 hours ago

Enterprise Help Desk Agent, Tier 1

Leidos

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Lorton, Virginia, USA

Full-time

Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier 1, to join the Mission Support Services (MSS) team. MSS is a shared service, internal investment group under the Digital Modernization Sector and the Repeatable Offerings organization, supporting multiple Service Desks and ServiceNow implementations for both Leidos and Federal Government customers. This is a new EHD, in support of a fast-paced DoD program. This position includes providing Tier 1 support for end users utilizi
Posted 12 days ago | Updated 4 hours ago

Tier 2 Helpdesk Lead CAB Manager for Tech Control

Decisionpoint Corporation

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District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Helpdesk Lead CAB Manager for Tech Control to join our team on the upcoming Enterprise DISA JSP ETM Services 2.0 program. This position is onsite in the Washington, DC area. Duties & Responsibilities Oversee day-to-day operations of the Tech Control Facility Service Desk (CAB) to ensure efficient handling of trouble tickets received from multiple sources (e.g., customers, DISA, JSP Service Desks). Provide 24x7x365 Tier II support, including
Posted 55 days ago | Updated 1 hour ago

Enterprise Help Desk Tier 1 Supervisor & Project Lead

Leidos

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Lorton, Virginia, USA

Full-time

At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to join the Mission Support S
Posted 16 days ago | Updated 4 hours ago

Helpdesk Technician

TEKsystems c/o Allegis Group

•

Topeka, Kansas, USA

Full-time

Must reside in the Topeka KS area Once up to speed after training will work remote from home 4 days a week and onsite 1 day a week. Will consider entry level candidates with IT degree or IT certifications. Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users
Posted 11 days ago | Updated 1 hour ago

Help Desk Specialist

Peraton

•

Sierra Vista, Arizona, USA

Full-time

Responsibilities Help Desk Support. The Help Desk Division provides GCC mission services to improve the efficiency and effectiveness of operational support services for both the GCC and the Warfighter. The Sustainment Division provides foundational services such as continual process improvement, cost control, mission planning, and opportunities for organizational efficiencies which include development of tools, asset management (HW/SW) for LCM and property accountability and security control to
Posted 41 days ago | Updated 28 days ago

Client Services - Help Desk 1

RICEFW Technologies Inc

•

Detroit, Michigan, USA

Contract, Third Party

Technical Client Service Specialist Location: Support Services Building A, 1425 East Warren, Detroit, MI 48201 Reports to: Senior Director, Client Services Position Summary: As a significant member of the Technology Division's Client Services team, the Technical Client Service Specialist will serve as the first point of contact for technical support requests for district staff and students. This role is responsible for providing efficient, professional, and effective IT support by diagnosing an
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Posted 14 days ago | Updated 6 hours ago

Temporary IT Helpdesk Specialist

Tyler Technologies, Inc

•

Plano, Texas, USA

Full-time

The temporary IT Helpdesk Specialist provides tier one phone support for Tyler's employee computing needs. The ideal candidate will have a strong customer service focus, with prior general Information Technology knowledge of computer systems, software, and applications. The candidate should be self-directed, detail-oriented, quick to learn new technologies, and be able to handle multiple tasks simultaneously. Primary work hours are between 8 AM and 5 PM, with hours of operation between 8 AM and
Posted 3 days ago | Updated 4 hours ago

IT Help Desk Lead

Sentinel Technologies

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Menomonee Falls, Wisconsin, USA

Contract

Sentinel is actively seeking a skilled and dynamic IT Help Desk Lead to oversee the daily operations of the helpdesk for one of our valued clients. In this role, you will ensure the timely and effective resolution of IT issues while fostering a culture of exceptional customer service. This position requires strong leadership abilities, technical expertise, and a proactive approach to problem-solving. This is a contract to hire role reporting to our client location in Menomonee Falls, WI. Qualifi
Posted 11 days ago

Helpdesk Service Specialist

ITC Infotech (USA), Inc

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Remote

Full-time

ITC Infotech is looking for Service Desk Analyst to join Team in United States Remotely. About US: ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specic alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technol
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Posted 12 days ago | Updated 12 days ago

IT Help Desk Technician

TEKsystems c/o Allegis Group

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Madison, Wisconsin, USA

Full-time

Overview: We are seeking a dedicated and customer-focused IT Help Desk Technician to join our 24x7x365 support center. In this role, you will provide first-level technical support to end users, helping to resolve a wide range of IT-related issues. This is an excellent opportunity for individuals with 6 months to 1 year of experience in IT customer service or technical support who are looking to grow their skills in a dynamic and fast-paced environment. Hours for this position are Saturday - Wedn
Posted 1 hour ago

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

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Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an
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Posted 60+ days ago | Updated 1 hour ago

IT Helpdesk Technician

Top Prospect Group

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Bronxville, New York, USA

Contract

Looking for your next IT challenge? Join us as a Help Desk Technician and build your skills in a hands-on, long-term contract role! Long Term Contract On Site in Lower Westchester $25-28/hr Tier 1 support, end user support, troubleshooting, networking, LAN, WAN, Windows, ticketing systems (SAP), hardware and software support, Linux support. Position Overview We are seeking a skilled Help Desk Technician to provide technical support and troubleshooting assistance to employees and visitors experi
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Posted 45 days ago | Updated 12 days ago

IT Help Desk Specialist (Night)

City of New York

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New York, New York, USA

Full-time

Company Description Job Description The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities include but are not limited to: -Perform high-level triage of computer and applications related problems to assign to proper unit or specialist
Posted 60+ days ago | Updated 4 hours ago