Helpdesk Support Representative Jobs in Palo Alto, CA

1 - 20 of 92 Jobs

IT Help Desk SupportJob Title - IT Help Desk Support

BayforceCompany Name - Bayforce

•

On-site in San Ramon, California, USA

Full-time

The Service Desk Technician is responsible for assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as needed. Respond to IT Help queries on the phone, via email, in person, or through remote access. Log incidents, and status in ServiceNow.Offer technical assistance in the configuration, set

Helpdesk SupportJob Title - Helpdesk Support

Sonus Software Solutions Inc.Company Name - Sonus Software Solutions Inc.

•

Remote

Contract, Third Party

Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I m a recruiter with Sonus Software Solutions based in Orem, UT. I m working on the below urgent requirement for one of our high profile. Please send me your updated copy resume and hourly rate requirements asap Email: you can reach me: EXT: 203 Role : Helpdesk Support Location: Los Angeles,CA Duration : 4 Years Contract Required Skills: Minimum Eligibility criteria: All proposed technical resource(s) must have minimum of t

Product Support Analyst 3 - help desk / service desk - Remote - local to Texas candidatesJob Title - Product Support Analyst 3 - help desk / service desk - Remote - local to Texas candidates

Emergere TechnologiesCompany Name - Emergere Technologies

•

Remote

Contract, Third Party

Position: Product Support Analyst 3 - Leadership of a help desk / service desk Location: Remote(Looking for only local to Texas candidates) Required: 8 Years: Leadership of a help desk/service desk 2 Years: Developing process/training documentation, researching and resolving escalated problems, including the most complex and/or critical customer issues

IT Operations SupervisorJob Title - IT Operations Supervisor

San Mateo County Transit DistrictCompany Name - San Mateo County Transit District

•

Hybrid in San Carlos, California, USA

Full-time

JOB SUMMARY: The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting a

Helpdesk support ( VOIP and Teleccom) (Only Ohio residents)Job Title - Helpdesk support ( VOIP and Teleccom) (Only Ohio residents)

Berrysoft ConsultingCompany Name - Berrysoft Consulting

•

Remote

Contract

This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management Title: Infrastructure Analyst / Analyst II Duration: 6-month contract + extensions Job Overview: This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc. This could also involve traveling to the London, O

Help Desk Technician / Software TrainerJob Title - Help Desk Technician / Software Trainer

Ledgent TechnologyCompany Name - Ledgent Technology

•

On-site in San Francisco, California, USA

Full-time

Help Desk Technician/Software Trainer Location: SF, Oakland Direct Hire, Onsite - will travel to different offices Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Director as needed Deliver problem recognition, research, isolation, resolution, and follow-up steps for all rep

Entry-level Information Technology (IT) RoleJob Title - Entry-level Information Technology (IT) Role

Year UpCompany Name - Year Up

•

On-site in Menlo Park, California, USA

Full-time

Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at

Entry-level Information Technology (IT) RoleJob Title - Entry-level Information Technology (IT) Role

Year UpCompany Name - Year Up

•

On-site in San Jose, California, USA

Full-time

Desktop Support L2Job Title - Desktop Support L2

InfoWaysCompany Name - InfoWays

•

On-site in Santa Clara, California, USA

Third Party, Contract

7 to 12 years max, strong MAC and Windows. Need core DSS. Not Help desk or service Desk. Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What youll be doing: o Develop a technical understanding of corporate IT environment so you can effectively support our users. o Answer to local and remote users configuration questions and other requests, helping them to solv

Help desk/ IT support/ Desktop Support/ Service Desk LeadJob Title - Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLCCompany Name - Comtech LLC

•

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Entry-level Information Technology (IT) RoleJob Title - Entry-level Information Technology (IT) Role

Year UpCompany Name - Year Up

•

On-site in San Francisco, California, USA

Full-time

Remote Senior SAP SD UrgentJob Title - Remote Senior SAP SD Urgent

tekHouseCompany Name - tekHouse

•

Remote

Full-time

Primary Job Duties: Provide SD expertise to confirm/develop business requirements definition; Provide configuration, data migration, interface, and functional support as necessary; Lead design of SD interfaces, conversion programs, reports, and enhancements; Develop and maintain systems documentation including business process procedures, functional design specifications, process flows, and test cases; Support development of training work products and respond to trainer questions; Define us

IT Service Desk SpecialistJob Title - IT Service Desk Specialist

BayforceCompany Name - Bayforce

•

On-site in San Ramon, California, USA

Contract

Role Title: IT Service Desk Specialist- California Employment Type: Contract Duration: 6 months Preferred Location: Local to San Ramon area- onsite 5 days a week Role Description: The Service Desk Technician is responsible for the assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as neede

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Associate IT Support AnalystJob Title - Associate IT Support Analyst

SNI TechnologyCompany Name - SNI Technology

•

On-site in Pleasanton, California, USA

Contract

Job Description SNI Technology's top client located in Pleasanton, CA is seeking to hire a talented Associate IT Support Services Analyst for an exciting 4-month, contract-to-hire opportunity! Please note this is 40 hours, 5 days per week onsite position working in the Pleasanton, CA office. JOB DESCRIPTION Associate IT Support Services Analyst As an Associate IT Support Services Analyst, you will be responsible for the on-site IT support of our Pleasanton, CA branch location. You will be provi

Support AnalystJob Title - Support Analyst

Arthur LawrenceCompany Name - Arthur Lawrence

•

Remote

Contract

Arthur Lawrence is looking to hire a Support Analyst for a long-term remote position. Please find the job description below and send us your updated resume, if interested: Core Requirements: Minimum of two (2) years of experience in delivering End User desktop support (EUD) and services Prior experience in providing help desk support or a similar position High school diploma or equivalent (GED) is required Prior experience of Service Desk level 2 support is desirable Relevant IT certifications i

Product Support Analyst (Only TX Location)Job Title - Product Support Analyst (Only TX Location)

Conquest ConsultingCompany Name - Conquest Consulting

•

Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A

Support AnalystJob Title - Support Analyst

Arthur LawrenceCompany Name - Arthur Lawrence

•

Remote

Contract

IT SupportJob Title - IT Support

OpenAICompany Name - OpenAI

•

On-site in San Francisco, California, USA

Full-time

About the Team As part of the IT team, you will work in a secure, employee-focused, and highly technical environment. We work hard to make sure our diverse team of researchers, engineers, and operations/people specialists have the tools they need to work comfortably, securely, and with minimal interruptions. We work closely with our friendly and accomplished Security team to secure and update our endpoints and corporate infrastructure. We also collaborate with the People team, including HR prof

Technology Success Consultant- San FranciscoJob Title - Technology Success Consultant- San Francisco

Apex SystemsCompany Name - Apex Systems

•

On-site in San Francisco, California, USA

Full-time

Job#: 2019932 Job Description: Our great client in San Francisco, CA has an immediate opening for a Technology Success Consultant. This is a 6 month contract to hire opportunity. If you are interested please apply with resume to . We'll need someone who can support technology and also drive adoption of our technology and run training classes. Specifically, you will be responsible for:Providing Level 1 and 2 support, as needed; Level 3 issues will be escalatedManaging proprietary software change