Helpdesk Support Technician Jobs in Baltimore, MD

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Support Technician II

Randstad Digital

On-site in Cockeysville, Maryland, USA

Full-time

job summary: Support Technician II is responsible for providing advanced technical support and problem-solving expertise to our clients. Position requires a technical background, excellent customer service skills, and the ability to address complex IT challenges efficiently and effectively. location: Cockeysville, Maryland job type: Permanent salary: $50,000 - 60,000 per year work hours: 8am to 5pm education: Bachelors responsibilities: ? Provide second-level technical support to clients

T2 Support Technician

Randstad Digital

On-site in Cockeysville, Maryland, USA

Full-time

job summary: Support Technician II is responsible for providing advanced technical support and problem-solving expertise to our clients. Position requires a technical background, excellent customer service skills, and the ability to address complex IT challenges efficiently and effectively. location: Cockeysville, Maryland job type: Permanent salary: $50,000 - 60,000 per year work hours: 8am to 5pm education: Bachelors responsibilities: ? Provide second-level technical support to clients

PC Network Support Technician 4

Northrop Grumman

On-site in Linthicum Heights, Maryland, USA

Full-time

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to

Help Desk / IT Support Specialist

Trigyn Technologies, Inc.

On-site in Baltimore, Maryland, USA

Contract, Third Party

Trigyn's direct government client has an immediate need for Help Desk / IT Support Specialist in Baltimore, MD. The particulars of the opportunity are below: Roles and Responsibilities: ? Monitor the Service Desk ticket queue and assist with all aspects of technical support via phone, chat, email or in person. ? Determine the best solution based on the issue and details provided by customers ? Install and test hardware and peripheral components; loads appropriate software packages such as opera

Desktop Support Hardware Installation Technician

Apex Systems

On-site in Baltimore, Maryland, USA

Full-time

Job#: 2017706 Job Description: If interested please email your resume and best phone number to Rich Pinapfel at Desktop Support Installation Technician This is a 8 + month opportunity supporting a well known company in the area. The candidate for this role will need good written and excellent clear verbal communication. IT Support or hardware install experience is helpful but not mandatory. The candidate will also need to be comfortable with commute and have a reliable vehicle. If this is some

Help Desk - Tier 1 Technician Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Service desk or help desk or customer support with Automotive or Automobile experience

Maintec Technologies Inc

Remote

Third Party

Job Role : Service desk or help desk or customer support with Automotive or Automobile experience Location : Remote Duration : 6 Months Must : Customer is looking for candidates having experience of SaaS/Cloud native Application Support , CRM or Automotive DMS and ticketing tool experience is a plus . Or We need profiles with Dealership Management System experience/knowledge.

IT Technical Support Technician || Newport News, VA **LOCALs preferred

Prudent Technologies and Consulting

Remote

Contract

Role: IT Technical Support Technician Location: Newport News, VA 23602 Duration: 6-month project Exp supporting iPads in an Enterprise environment required Exp working with Intune preferred Job Description: Serves as the primary point of contact between business stakeholders and the End User Computing team. A qualified candidate will have experience supporting iPads, navigating the Intune console, and making configuration changes under the guidance of Intune administrators. Experience working w

IT Technical Support Technician

Prudent Technologies and Consulting

Remote

Contract

Exp supporting iPads in an Enterprise environment required Exp with ServiceNow preferred Exp working with Intune preferred Job Description: Serves as the primary point of contact between business stakeholders and the End User Computing team. A qualified candidate will have experience supporting iPads, navigating the Intune console, and making configuration changes under the guidance of Intune administrators.Experience working with ServiceNow is preferred. Strong customer service skills are requ

Desktop Support Technician

TEKsystems c/o Allegis Group

On-site in Lanham, Maryland, USA

Full-time

Fully onsite in Lanham, MD Description: ESSENTIAL DUTIES AND RESPONSIBILITIES: Set up and/or install new equipment and systems Maintain and setup equipment that is utilized for show site and offsite locations Troubleshoot and/or repair equipment and system issues Restore files when necessary Provide training solutions such as documentation of systems and procedures Provide basic systems orientation to new staff Troubleshoot and repair network issues such as LAN hardware and connectivity Troubles

Help Desk Support

GovCIO

Remote

Full-time

Overview GovCIO is currently hirin g for Help Desk Support to a sustainment and adaptive maintenance contract under VRE PSES . This posit ion is a remote position. Responsibilities GovCIO is seeking a candidate for the position of Help Desk Analyst to support the Department of Veterans Affairs BAM Portfolio. Resolve technical problems and answers queries received through an established ticketing system or e-mail in support of customer application use. Diagnoses, identifies, isolates, and anal

IT Help Desk Technician

GovCIO

Remote

Full-time

Overview GovCIO is currently hiring a IT Helpdesk Support Technician. This position will be fully remote. Responsibilities Coordinates communications with End Users as a Tier 1 Specialist for supporting Bi-directional Data API's and Web Services. Is very experienced in all phases of software systems and application development. Ensures optimal application functionality by configuring systems and applications. Prioritizes customer queries and escalates serious technical issues to developers.

Trilingual Helpdesk Technician - English/Spanish/Portuguese

Stefanini

Remote

Full-time, Contract

Job Responsibilities: Excellent oral and written English-Portuguese-Spanish skills to communicate seamlessly in the 3 languages. FULLY TRILINGUAProvide technical end-user support via telephone and email.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Log remotely into client"s computer and help them solve software issues.Excellent typing skills, no less than 100 words per minute.Document issues daily into the ticketing

UX Support Specialist

INADEV

Hybrid in Baltimore, Maryland, USA

Full-time

INADEV is seeking a user support specialist with strong knowledge of general IT support to provide technical support. This role involves user experience (UX) support including resolution of any software and/or hardware issues, hardware/software troubleshooting, user research, requirements gathering, special projects, inventory management, process improvement, project management, and accessibility / 508 compliance. POSITION DESCRIPTION: Provide technical support to UX team members including resol

PROGRAM ANALYST

USAJOBS

On-site in Fort Meade, Maryland, USA

Full-time

Duties Responsible to develop, analyze, assess, advise, and improve the effectiveness of the JFHQ-DODIN Command Readiness programs supporting 45 CC/S/A/FA. Interact daily with senior military/civilian/commercial personnel and organizations. Conduct studies and analyses of JFHQ-DODIN and DoD initiatives and programs, including the development of performance measures to support understanding critical readiness gaps that impact efficient management and oversight of resources. Interpret deliberate a

Helpdesk Analyst

TEKsystems c/o Allegis Group

On-site in Baltimore, Maryland, USA

Full-time

Description: This person will be responsible for providing onsite support to one of our clients in Baltimore. They will be using Connectwise ticketing system to field the calls which could range from printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be traveling to client sites to provide hands-on support to any issues t

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required - G

Next Step Systems

On-site in Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required, Annapolis Junction, MD The DevOps Systems Administrator must have 10 years of experience as a Systems Administrator. This position is 100% Onsite and not Remote. Candidates must have an active TS/SCI with a Full Scope Poly security clearance. DevOps Systems Administrator Responsibilities: - Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.

Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Baltimore, Maryland, USA

Full-time

Description: We are hiring a helpdesk technician to provide phone support to internal users. The Daily responsibilities include logging, tracking and resolving an average of 40 to 50 customer interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to othe

IT Help Desk Technician -- Remote role -- Canada\Near Shore

Acnovate Business Solutions Inc.

Remote

Contract

IT Help Desk Technician (Canada) Remote role Canada/ Nearshore/ LATAM/ Brazil/ Ecuador/ Argentina/ Mexico/ Uruguay/ Columbia/ Venezuela /Peru/ Bolivia/ Paraguay/ French Description: Provide end users with L1/L2 support for hardware and software Strong verbal and written communication skills Customer service experience Understanding of operating systems, software, and devices Problem-solving & analytical skills Good experience on Active Directory - should be using it currently Windows and O3

IT Technical Support Technician

Prudent Technologies and Consulting

Remote

Full-time

Position : IT Technical Support Technician(Remote) Position type: Contract Exp supporting iPads in an Enterprise environment required Exp with ServiceNow preferred Exp working with Intune preferred Responsiblities: The IT Support Technician is expected to provide technical support for any issue reported within Corporate standards. Collaborate with peers on the deployment of iPads via Intune Utilize the Intune console to assist with managing iPads Serve as primary point of contact for business s