Helpdesk Support Technician Jobs in Raleigh, NC

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Technical Customer Support Representative (ONSITE)

NetSource, Inc.

•

Raleigh, North Carolina, USA

Contract

Please note that this is a 9 month contract position. Typing Test will be required for submission. Candidate must be able to type 45wpm. Shifts are 2pm-10pm, and 10pm-6am, Sun-Thurs and Tues-Sat. Interview will be via phone, worker will be onsite for the assignment. Must have, two - three years of work experience in a helpdesk or call center environment. Previous experience supporting customers via live chat is preferred Candidates without the necessary experience will be disqualified. Qualifica
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Posted 6 days ago | Updated moments ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

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Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 20 hours ago | Updated 18 hours ago

Executive Desktop Support Technician III (Raleigh)

First Citizens Bank

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Raleigh, North Carolina, USA

Full-time

Overview The technician will be responsible for providing executive support for FCB employees, including direct support of C-Level Executives. This role will interface with executives and clients between the Technology department and across business units. A successful candidate will be hands ? on, a self ? starter, passionate about technology, communicative, and collaborative. The Executive Support Technician is required to maintain a high degree of professionalism and discretion, have superio
Posted 60+ days ago | Updated 3 hours ago

Bilingual Helpdesk Technician - Spanish/English

Stefanini

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Remote

Full-time, Contract

Job Responsibilities:*Provide technical end-user support via telephone, email, or web chat.*Provide restorative or maintenance actions to resolve end-user problems.*Respond to end-user problems based on standard procedures.*Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this cl
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Posted 2 days ago | Updated moments ago

End User Support Specialist

Sunrise Systems, Inc.

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Raleigh, North Carolina, USA

Contract

Hiring for End User Support Specialist local to Raleigh, NC. Job Details: Job Title: End User Support Specialist Job Duration: 6 Months Contract on W2 to start Job Location: Raleigh, NC 27610 - Onsite Job Description: The Information Technology Division provides IT leadership, services, and consultation. It supports the programs and divisions of the client with tools and technologies. This position will be on-site in the Raleigh, NC office. General on-site IT support for the Fayetteville Reg
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Posted 60+ days ago | Updated 15 days ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 2 hours ago

Network Engineer - UCS/Storage

TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

Top Skills' Details 1) UCS Platform specialization 2) Extensive experience troubleshooting complex issues with UCS-B and UCS-C 3) Experience with Linux/Unix 4) Familiarity with multiple storage systems: NetApp, EMC, Vblock, Dell Nice to have skills: Cisco Hyperflex/Hyperconverged Infrastructure (HCI) Cisco Tetration Platform/Cisco Secure Workload (new name for Tetration) Cisco Intersight Description: This team delivers rapid-response T2 and T3-level technical support to Civilian, SLED, and US St
Posted 1 day ago | Updated 3 hours ago

Network Engineer - ACI/Nexus

TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

Job Description: As part of the team, you will join a team of 30-Tier 3 Customer Support Engineers. These engineers specialize in one or more core technologies while understanding the foundations of network products, protocols, and effective methodologies. As a member of this team, you will be part of a collaborative team to provide support during critical network issues as well as leading a caseload of lower critical issues, specifically with ACI and Nexus. Day to Day Responsibilities: The su
Posted 1 day ago | Updated 3 hours ago

Network Engineer IOS-XE

TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

Job Description: As part of the team, you will join a team of 30-Tier 3 Customer Support Engineers. These engineers specialize in one or more core technologies while understanding the foundations of network products, protocols, and effective methodologies. As a member of this team, you will be part of a collaborative team to provide support during critical network issues as well as leading a caseload of lower critical issues, specifically with IOS-XE. Day to Day Responsibilities: The successful
Posted 1 day ago | Updated 3 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 12 days ago | Updated 1 hour ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted moments ago

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 10 days ago

Security Engineer - ISE

TEKsystems c/o Allegis Group

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Raleigh, North Carolina, USA

Full-time

Job Description: As part of the team, you will join a team of 30-Tier 3 Customer Support Engineers. These engineers specialize in one or more core technologies while understanding the foundations of network products, protocols, and effective methodologies. As a member of this team, you will be part of a collaborative team to provide support during critical network issues as well as leading a caseload of lower critical issues, specifically with ISE. Day to Day Responsibilities: The successful
Posted 1 day ago | Updated 3 hours ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 6 days ago | Updated 3 hours ago

Tier 1 Customer Support - Remote

TEKsystems c/o Allegis Group

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Remote or Jacksonville, Florida, USA

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high
Posted 2 days ago | Updated 2 hours ago

Technical Writer

Advent Global Solutions, Inc.

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Remote

Contract

Role: Technical Writer REMOTE MUST HAVE Tech Writing background Optiva or PLM experience Sharepoint Excel Technical Writer R&D Systems is a technical role within the Campbell Corp. R&D Digitization and Product Lifecycle Management (PLM) team responsible for performing system administrator duties in R&D systems. Role involves updating, changing, and obsoleting food ingredients, packaging materials, formula codes, and specification data while ensuring compliance with documented processes and namin
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Posted 8 days ago | Updated 8 days ago

Client Services Support Specialist

Kforce Technology Staffing

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Remote or Ramsey, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Posted 14 days ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

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Remote or Mount Pleasant, South Carolina, USA

Contract

Description We are seeking a Help Desk Analyst to join our team in the Health Pharm/Biotech industry, located in Mount Pleasant, South Carolina. This role involves providing assistance for user issues, prioritizing these issues, and handling tasks related to VPN connection and passwords. This role also requires experience with onboarding and offboarding in AWS. This position offers a short term contract employment opportunity. Responsibilities: Deliver customer service oriented support for MS 36
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Posted 15 hours ago | Updated 3 hours ago

Informix 4gl Developer role || remote

Saxon Global Inc.

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Remote

Third Party, Contract

Informix 4GL Developer Remote Job Description Coordinating with source teams, system administrators, incident management, change management, problem management and development team for production related changes or issues. Created SQL queries to access/update the database and generating reports for business. Automating routine manual jobs. ESSENTIAL JOB RESULTS Develop and maintain a 4GL and Genero Desktop Client based applications. Provide support programmer for Retail Operations. Extensive tr
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Posted 44 days ago | Updated 10 hours ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 8 days ago | Updated moments ago