Helpdesk Support Jobs in Chesapeake, VA

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Help Desk /Technical Support Representative (Remote)

ConsultNet, LLC

Remote

Full-time

Help Desk / Technical Support Representative (Remote) Remote - USA 6 month Contract (possible conversion/extension) Pay: $18.00 to $20.00 per hour Job Description: Our client is currently looking for a full remote Technical Support specialist. You will be tasked with assisting internal employees with support across 3 systems across the United States. In this role you will work in a que and assist employees with various questions related to procedures, account questions and how to pull various r

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana

Support Analyst

Arthur Lawrence

Remote

Contract

Arthur Lawrence is looking to hire a Support Analyst for a long-term remote position. Please find the job description below and send us your updated resume, if interested: Core Requirements: Minimum of two (2) years of experience in delivering End User desktop support (EUD) and services Prior experience in providing help desk support or a similar position High school diploma or equivalent (GED) is required Prior experience of Service Desk level 2 support is desirable Relevant IT certifications i

Tier 1 Help Desk

Apex Systems

On-site in Norfolk, Virginia, USA

Full-time

Job#: 2023137 Job Description: Help Desk *Email your resume to to apply!* Location: Norfolk (On site) Employement Type: Contract to Hire Employment Length: 6 months to conversion (conversion based on performance) Contract Pay: $26 - $32/hr Conversion Range: $45,000 - $60,000 Schedule: 12 Hr. shifts Job Description:Manage the ticket que in ServiceNow and triage the tickets and assigning them to the proper group within the organization.Implement help desk procedures.Provide 24/7 tier 2 and tier

Technical Writer

Advent Global Solutions, Inc.

Remote

Contract

Role: Technical Writer REMOTE MUST HAVE Tech Writing background Optiva or PLM experience Sharepoint Excel Technical Writer R&D Systems is a technical role within the Campbell Corp. R&D Digitization and Product Lifecycle Management (PLM) team responsible for performing system administrator duties in R&D systems. Role involves updating, changing, and obsoleting food ingredients, packaging materials, formula codes, and specification data while ensuring compliance with documented processes and namin

Desktop Support./Help Desk/Field Support. with strong MacOS exp. @Remote

VeridianTech

Remote

Third Party, Contract

Title : Desktop Support L2 Position- Contract Job Description Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What you'll be doing: Develop a technical understanding of corporate IT environment so you can effectively support our users. Answer to local and remote users' configuration questions and other requests, helping them to solve problems. Work together wi

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Product Support Analyst

Cogent Data Solutions Llc

Remote

Contract

Hello, Cogent Data Solutions LLC trying to reach you regarding a job opportunity. The role is Product Support Analyst for one of our direct clients. Please take a look at the job description below and please send your updated resume. Role: Product Support AnalystLocation: Remote, TX ( Local Only )Client Name: Texas Health and Human Services Commission Job Qualifications/ Skills:Minimum 8 years required experience in Leadership of a help desk / service deskExperience developing process / traini

Senior Desktop Support Technician

Leidos

On-site in Norfolk, Virginia, USA

Full-time

Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing e

Product Support Analyst (Only TX Location)

Conquest Consulting

Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A

Communications Network Engineer

Leidos

On-site in Norfolk, Virginia, USA

Full-time

Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing e

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper

Product Support Analyst IT Service Desk

Navtech, LLC

Remote

Contract, Third Party

Role Product Support Analyst IT Service Desk Location Austin TX REMOTE Candidates must within the state of TX (Any location within the State of Texas). Out of State candidates will not be considered. Skills; Job Description Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment Produ

Service Desk Team Lead - $77 CTC - 100% REMOTE (LOCAL TO TEXAS ONLY)

Chandra Technologies, Inc.

Remote

Contract

Job Description: Corp to Corp Resumes are accepted. Location Requirement:The primary work location will be at 4601 W. Guadalupe, Austin, TX 78751. The worker will work remotely. Candidates must be within the State of Texas. Out of State candidates will not be considered. Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider site-specific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applica

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

Product Support Analyst in Austin, TX (Local to Texas)

Esolvit, Inc.

Remote

Contract

Job title: Product Support Analyst Location: Austin, TX (Remote- local to Texas) Duration: Long term Client: 529400971- Texas Health and Human Services Commission (HHSC) Level Description: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job Description: Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. C

VTC/IPTV/AV Facilitator/Operator

GovCIO

On-site in Newport News, Virginia, USA

Full-time

Overview GovCIO is currently hiring for a VTC/IPTV/AV Facilitator Operator to provide support at Fort Eustis, Virginia. HQ TRADOC has over 120 customized engineered systems for VTC/IPTV/AV installed at Headquarters (HQ) facilities for the US Army TRADOC located on Fort Eustis, VA and the Pentagon (Washington, DC). These systems are installed at various locations such as auditoriums, conference rooms, executive suites, team rooms, mobile VTC carts, portable AV systems, and desktop VTC systems.

Communications Network Engineer

Leidos

On-site in Virginia Beach, Virginia, USA

Full-time

Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing e

Network Engineer

Apex Systems

On-site in Chesapeake, Virginia, USA

Full-time

Job#: 2018511 Job Description: Apex Systems is seeking a motivated "Network Engineer" with ADNS (Automated Digital Network Systems) experience to support the PMW-160 Tactical Networks In-Service Engineering Activity (TACNET ISEA). This is a fulltime position working out of our San Diego, California office or Virginia Beach location. Send your resume in referance to 2018511- Network Engineer to Brooke at to apply! The ADNS Network Engineer will serve as a subject matter expert (SME) for U.S. N