Helpdesk Support Jobs in Langley Afb, VA

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Customer Support (Help Desk) Analyst- Secret Clearance

Enterprise Horizon Consulting Group

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Hybrid in Yorktown, Virginia, USA

Contract

Company Overview Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migr
Posted 7 days ago | Updated 3 days ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 6 hours ago

Tier 1 Help Desk

Apex Systems

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On-site in Norfolk, Virginia, USA

Full-time

Job#: 2023137 Job Description: Help Desk *Email your resume to to apply!* Location: Norfolk (On site) Employement Type: Contract to Hire Employment Length: 6 months to conversion (conversion based on performance) Contract Pay: $26 - $32/hr Conversion Range: $45,000 - $60,000 Schedule: 12 Hr. shifts Job Description:Manage the ticket que in ServiceNow and triage the tickets and assigning them to the proper group within the organization.Implement help desk procedures.Provide 24/7 tier 2 and tier
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Posted 20 days ago | Updated 10 hours ago

VTC/IPTV/AV Associate Technician

GovCIO

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On-site in Newport News, Virginia, USA

Full-time

Overview GovCIO is currently hiring for an VTC/IPTV/AV Associate Technician to provide support at Fort Eustis. This position will be an onsite position. Responsibilities Facilitate and operate VTC/IPTV/AV conferences. Start and power off all VTC/IPTV/AV equipment for sessions, conducting audio visual checks prior to each conference, serve as primary VTC/IPTV/AV equipmentoperator for VTC conferences and other collaborative meetings, coordinate and implement recording and teleconferencing into
Posted 13 days ago | Updated 7 hours ago

Technical Writer

Advent Global Solutions, Inc.

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Remote

Contract

Role: Technical Writer REMOTE MUST HAVE Tech Writing background Optiva or PLM experience Sharepoint Excel Technical Writer R&D Systems is a technical role within the Campbell Corp. R&D Digitization and Product Lifecycle Management (PLM) team responsible for performing system administrator duties in R&D systems. Role involves updating, changing, and obsoleting food ingredients, packaging materials, formula codes, and specification data while ensuring compliance with documented processes and namin
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Posted 7 days ago | Updated 6 days ago

Customer Support Technician

Apex Systems

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On-site in Virginia Beach, Virginia, USA

Full-time

Job#: 2023758 Job Description: Customer Support Technician Apex Systems has an immediate need for a Customer Support Technician!! This will be a 6+ Month Long Term Contract supporting one of our large commercial clients in Virginia Beach, VA. Please see below for all details! ** APPLY HERE ** Please send your resume to: - Job Title: Customer Support Technician - Location: Virginia Beach, VA - Contract Layout: 6+ Month Long Term Contract - Contract Pay: $20.00 - $25.00 / Hourly Rate Job Desc
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Posted 5 days ago | Updated 11 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 11 days ago | Updated 6 hours ago

VTC/IPTV/AV Facilitator/Operator

GovCIO

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On-site in Newport News, Virginia, USA

Full-time

Overview GovCIO is currently hiring for a VTC/IPTV/AV Facilitator Operator to provide support at Fort Eustis, Virginia. HQ TRADOC has over 120 customized engineered systems for VTC/IPTV/AV installed at Headquarters (HQ) facilities for the US Army TRADOC located on Fort Eustis, VA and the Pentagon (Washington, DC). These systems are installed at various locations such as auditoriums, conference rooms, executive suites, team rooms, mobile VTC carts, portable AV systems, and desktop VTC systems.
Posted 46 days ago | Updated 7 hours ago

Senior Desktop Support Technician

Leidos

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On-site in Norfolk, Virginia, USA

Full-time

Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing e
Posted 10 days ago | Updated 2 hours ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 14 days ago | Updated 13 days ago

Communications Network Engineer

Leidos

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On-site in Norfolk, Virginia, USA

Full-time

Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing e
Posted 14 days ago | Updated 7 hours ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

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Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 10 days ago | Updated 3 hours ago

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 8 days ago

Help Desk Analyst

Robert Half

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Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 4 days ago | Updated 7 hours ago

Jr Production Support Analyst

Navigant Consulting

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Remote

Part-time

Job Family : User Support (Digital) Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do : Receive application support requests from the Level 1 help desk or other help desks, perform initial triage.Create tickets and/or confirm ticket receipt in Government's Remedy ticketing system. Ensure Tier 2 and 3 support personnel are aware of critical tickets.Escalate critical issues to the appropriate team point of contact. Communicate with customers and/or st
Posted 18 hours ago | Updated 6 hours ago

Tier 1 Customer Support - Remote

TEKsystems c/o Allegis Group

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Remote

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high
Posted 19 hours ago | Updated 7 hours ago

Network Engineer

Apex Systems

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On-site in Chesapeake, Virginia, USA

Full-time

Job#: 2018511 Job Description: Apex Systems is seeking a motivated "Network Engineer" with ADNS (Automated Digital Network Systems) experience to support the PMW-160 Tactical Networks In-Service Engineering Activity (TACNET ISEA). This is a fulltime position working out of our San Diego, California office or Virginia Beach location. Send your resume in referance to 2018511- Network Engineer to Brooke at to apply! The ADNS Network Engineer will serve as a subject matter expert (SME) for U.S. N
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Posted 48 days ago | Updated 10 hours ago

Help Desk - REMOTE

Motion Recruitment Partners, LLC

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Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o
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Posted 12 days ago | Updated 7 hours ago

APPLICATION ADMINISTRATOR

Navy Exchange Service Command

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On-site in Virginia Beach, Virginia, USA

Full-time

Applications Administrator is a key technology contributor with a core focus of applying and supporting technology to deliver business capabilities. Responsible for supporting a number of diverse application systems across multiple subsets of functional business areas within the Enterprise to include but not limited to Merchandise Systems E Commerce Supply Chain Systems Store Systems Point of Sale POS Financial Systems Human Capital Applications Hospitality Property Management EDI RIB Services a
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Posted 19 hours ago | Updated 7 hours ago

APPLICATION ADMINISTRATOR

Navy Exchange Service Command

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On-site in Virginia Beach, Virginia, USA

Full-time

Applications Administrator is a key technology contributor with a core focus of applying and supporting technology to deliver business capabilities. Responsible for supporting a number of diverse application systems across multiple subsets of functional business areas within the Enterprise to include but not limited to Merchandise Systems E Commerce Supply Chain Systems Store Systems Point of Sale POS Financial Systems Human Capital Applications Hospitality Property Management EDI RIB Services a
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Posted 11 days ago | Updated 7 hours ago