Helpdesk Technician Jobs in Maryland

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Service Desk Analyst

TEKsystems c/o Allegis Group

On-site in Baltimore, Maryland, USA

Full-time

Description: We are hiring a helpdesk technician to provide phone support to internal users. The Daily responsibilities include logging, tracking and resolving an average of 40 to 50 customer interactions per day. Specific responsibilities include acting as the customer advocate for problem resolution, demonstrating intermediate-advanced trouble-shooting skills, handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to othe

Cable Installer

Superior Communications Inc.

On-site in Rockville, Maryland, USA

Full-time

Superior Communications Inc. (SCI), a trailblazer in the telecommunications industry, is seeking a dynamic Cable Installer to join their elite team! This is not just a job; it s an invitation to be part of a company that defines excellence in communication infrastructure. Must have an active TS/SCI w/FSP Pay Range: $60k - $80k annually! Schedule: FT on site in Rockville, MD Responsibilities: Provide the provisioning, installation, termination, testing, and maintenance of all types of cabling

IT Support Analyst

TEKsystems c/o Allegis Group

On-site in Abingdon, Maryland, USA

Full-time

Description: Our customer needs a technician to support one of there locations in Belcamp. There are approximately 150 end-users at this location consisting of production, shipping, and lab technicians. Tickets come in via email and or a call and can range from password resets, email connectivity, printer issues, Window OS connectivity issues, each day is different with issues. You can expect 10-20 tickets per day. If you need help there will be 2 others at this location, one is the IT Manager t

Helpdesk Analyst

TEKsystems c/o Allegis Group

On-site in Baltimore, Maryland, USA

Full-time

Description: This person will be responsible for providing onsite support for a client in Baltimore. They will be using Connectwise ticketing system to field the calls which could range from printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be traveling to client sites to provide hands-on support to any issues they could

Assistive Technology Support

IT Concepts Inc

Hybrid in Woodlawn, Maryland, USA

Full-time

The Office of Hardware Engineering (OHE) is responsible for ensuring that the agency provides appropriate AT and other productivity tools to meet user requirements and remain in compliance with Section 504 of the Rehabilitation Act of 1973. In addition, Section 508 was enacted to eliminate barriers in electronic and information technology (E&IT) to people with disabilities. Section 508 applies to all Federal Agencies when they develop, procure, maintain, or use E&IT. OSOHE\DRMA is responsible fo

IT CYBERSECURITY SPECIALIST (INFOSEC)

USAJOBS

On-site in Fort Meade, Maryland, USA

Full-time

Duties Participates in testing, repairs and implementing of all modifications to DODNet cable infrastructure in accordant with the baseline architecture Work with personnel within DISA to complete maintenance tasks may include but are not limited to networked equipment, COMSEC, network backbone, PDS, grounding Assists in the reviewing and writing of standard operating procedures, implementations, and user documentation using accepted creative and technical writing techniques. Provide supports an

Support Technician II

Randstad Digital

On-site in Cockeysville, Maryland, USA

Full-time

job summary: Support Technician II is responsible for providing advanced technical support and problem-solving expertise to our clients. Position requires a technical background, excellent customer service skills, and the ability to address complex IT challenges efficiently and effectively. location: Cockeysville, Maryland job type: Permanent salary: $50,000 - 60,000 per year work hours: 8am to 5pm education: Bachelors responsibilities: ? Provide second-level technical support to clients

Telecommunication Technician (Avaya / PBX)

Creative IT Inc

On-site in Rockville, Maryland, USA

Third Party, Contract

Scope of Work The County has need of a Technical resource to supplement existing telecommunications staff responsible for supporting the County s Telephone network and associated systems noted as directed by the County s telecommunications Division Chief. Vendor will provide a Telecommunications Specialist to provide support PBX programming, repairs, moves, adds, changes and site surveys. The Telecommunications Specialist is needed to provide technical support for the following systems: Avay

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required - G

Next Step Systems

On-site in Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Administrator, TS/SCI with a Full Scope Polygraph Security Clearance is Required, Annapolis Junction, MD The DevOps Systems Administrator must have 10 years of experience as a Systems Administrator. This position is 100% Onsite and not Remote. Candidates must have an active TS/SCI with a Full Scope Poly security clearance. DevOps Systems Administrator Responsibilities: - Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.

T2 Support Technician

Randstad Digital

On-site in Cockeysville, Maryland, USA

Full-time

job summary: Support Technician II is responsible for providing advanced technical support and problem-solving expertise to our clients. Position requires a technical background, excellent customer service skills, and the ability to address complex IT challenges efficiently and effectively. location: Cockeysville, Maryland job type: Permanent salary: $50,000 - 60,000 per year work hours: 8am to 5pm education: Bachelors responsibilities: ? Provide second-level technical support to clients

UX Support Specialist

INADEV

Hybrid in Baltimore, Maryland, USA

Full-time

INADEV is seeking a user support specialist with strong knowledge of general IT support to provide technical support. This role involves user experience (UX) support including resolution of any software and/or hardware issues, hardware/software troubleshooting, user research, requirements gathering, special projects, inventory management, process improvement, project management, and accessibility / 508 compliance. POSITION DESCRIPTION: Provide technical support to UX team members including resol

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required - G

Next Step Systems

On-site in Annapolis Junction, Maryland, USA

Full-time

DevOps Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD We have multiple DevOps Systems Engineer openings available. This DevOps Systems Engineer position is 100% Onsite and not Remote. DevOps Systems Engineer Responsibilities: - Manage system requirements and derived requirements to ensure the delivery of production systems that are compatible with the defined system architectures. - Contribute to the development of sections of systems engi

Helpdesk & Engineering Director - MSP

Veritas Partners

Hybrid in Cockeysville, Maryland, USA

Full-time

Our client is a growing IT Service Provider located in the Baltimore area. They are currently seeking an experienced IT leader to oversee their Helpdesk & Engineering teams. Responsibilities: Directs operations of Support Services and Engineering teams. Drives product and process continuous improvement for areas assigned and may work with executive management team for overall organizational process improvements. Plans and implements the technical support and engineering strategy for Alliance.

IT SPECIALIST (PLCYPLN)

USAJOBS

On-site in Fort Meade, Maryland, USA

Full-time

Duties Leads Program Manager/IT Planner for strategic and operational capability delivery level planning supporting JFHQ-DODIN initiatives. Determines requirements, assists with planning efforts, and submits request for capability development/delivery through the Joint Warfighter Architecture (JCWA) or other applicable means for fulfillment. Supports the development of issue papers and provides supporting documentation and artifacts for resource request through the Program Objective Memorandum (

Chemist

USAJOBS

On-site in College Park, Maryland, USA

Part-time

Duties Independently plans and conducts scientific investigations, method development, and/or testing activities that involve researching and developing scientific measurements and tests. Evaluates chemistry data and information from a variety of sources to determine the safety and effectiveness of food, dietary supplements, infant formula, food labeling, and/or cosmetic activities. Attends and participates in expositions and scientific meetings, and maintains effective communication relationshi

PROGRAM ANALYST

USAJOBS

On-site in Fort Meade, Maryland, USA

Full-time

Duties Responsible to develop, analyze, assess, advise, and improve the effectiveness of the JFHQ-DODIN Command Readiness programs supporting 45 CC/S/A/FA. Interact daily with senior military/civilian/commercial personnel and organizations. Conduct studies and analyses of JFHQ-DODIN and DoD initiatives and programs, including the development of performance measures to support understanding critical readiness gaps that impact efficient management and oversight of resources. Interpret deliberate a

INTERDISCIPLINARY

USAJOBS

On-site in Fort Meade, Maryland, USA

Full-time

Duties Prepares authoritative technical/engineering guidance needed to assure successful integration of emerging technological advancements as well as graceful transition from legacy solutions. Serves as a system engineering and technical consultant in matters relating to the characteristics of information technology and other design factors. Works with others on team to understand pertinent data needs and their application for analyses. Exercises originality in anticipating major problems, reco

Service/Help Desk Program Manager

R2 Info

On-site in Silver Spring, Maryland, USA

Full-time

Role Specific Duties: Maintain overall programmatic responsibility of federal service desk contract. Organize, direct, and manage contract operation support functions involving multiple contract tasks. Formulates and reviews project feasibility studies and ensures conformance to work standards. Maintain and manage senior level client/organizational interface. Ensure satisfactory performance of contract task areas. Ensures proper staffing and scheduling of positions to accommodate workload

Helpdesk Analyst

TEKsystems c/o Allegis Group

On-site in Baltimore, Maryland, USA

Full-time

Description: This person will be responsible for providing onsite support to one of our clients in Baltimore. They will be using Connectwise ticketing system to field the calls which could range from printer issues, network connectivity and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this person is trained they may be traveling to client sites to provide hands-on support to any issues t

Field Project Engineer

Sparks Group

Hybrid in Frederick, Maryland, USA

Full-time

Job Summary/Company: A Sparks Group Partner is seeking a versatile Field Project Engineer to join their integration team. You'll consult with clients across the DC-VA-MD metro area, providing expert IT support and implementing a wide range of technical solutions. This role is perfect for someone who enjoys working independently and building strong relationships with clients. This is a hybrid, direct hire role; the selected candidate must be able to work onsite 2-3 days a week. Responsibilities