Helpdesk support level 1 Jobs

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Kiosk Help Desk

Robert Half

Appleton, Wisconsin, USA

Contract

Description Help Desk/Kiosk Support Role We are conducting a search for a Help Desk/Kiosk Support personnel to join our client's team. You'll help our more than 1,000 end users navigate through the challenges of their day-to-day tech needs, providing in-person and remote support. In this role, you'll be doing everything from managing lending services (think loaner mice, keyboards and more) to providing both primary and back-up support via phone and chat. You will also assist with filling out n

Help Desk Technician

Talent Groups

Middletown, Connecticut, USA

Contract

Position: Help Desk Technician Location: Middletown, CT Job Type: Contract Duration: 12 months to start Job Description The agency needs to engage the service of a Help Desk Technician consultant position. The candidate will provide telephone and remote control support for level one computer issues and participate in the processing and maintenance of User Administration forms. A primary focus of this candidate will be receiving forms for agency staff, verifying completeness, making necessary c

Help Desk Technician

Apex Systems

Coraopolis, Pennsylvania, USA

Full-time

Job#: 2077414 Job Description: Job Description: Candidates would start training on a Mon-Fri 8am-5pm schedule (4-6 weeks) but once training has concluded they need to have flexibility to work any shift based on business need and other staffing changes. We go to great lengths to keep teammates on a more permanent shift, and limit changes to their schedule, but reserve the right to make adjustments as needed (applies to both FTE and contracted teammates). Core support hours for the Service Desk a

Help Desk Analyst @ Conyers, GA 30013

MRoads

Conyers, Georgia, USA

Full-time

Hi, Title: Help Desk Analyst 1 Duration: 12+Months Location: Conyers, GA 30013 LOCAL CANDIDATES ONLY and MUST have Call Center exp Job Responsibilities Oversee the daily performance of computer systems and applications.Answer user inquiries regarding computer software or hardware operation to resolve problems.Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.Confer with users or conduct computer diagnostics to investigate a

Tier I Help Desk

Maximus, Inc.

San Antonio, Texas, USA

Full-time

Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality support and maintaining effective communication with DoD clients. This position is on-site and requires an active TS/SCI clearance. Job-Specific Essential Dut

IT Help Desk Analyst

Robert Half

Dallas, Texas, USA

Contract

Description We are looking for an experienced IT Help Desk Analyst to join our team in Dallas, Tx. This long-term contract position offers an exciting opportunity to provide technical support and resolve IT-related challenges across multiple platforms and technologies. The ideal candidate will excel in troubleshooting and delivering exceptional customer service while ensuring efficient operations. Responsibilities: Provide technical support for hardware, software, and network issues across dive

F-35 Help Desk Specialist | Secret clearance

General Dynamics

Arlington, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: BMC Remedy Ticketing System, Help Desk Support, IT Help Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and e

Help Desk Analyst

Robert Half

Woodridge, Illinois, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our dynamic team in Woodridge, Illinois. In this role, you will provide technical support across a wide range of hardware, software, and network systems, ensuring seamless operations for over 2,000 end users. This position offers an exciting opportunity for career growth within a collaborative and innovative IT department. Responsibilities: Deliver Level 1 and occasional Level 2 technical support for hardware, software, and ne

Help Desk Analyst

TEKsystems c/o Allegis Group

Appleton, Wisconsin, USA

Full-time

TEKsystems is seeking a dedicated IT Support Technician to join our team onsite at a client in Appleton, WI office. This is a hands-on, customer-facing role supporting a local walk-up "kiosk" environment. You'll be the go-to person for resolving technical issues, providing exceptional support, and ensuring smooth day-to-day IT operations. Key Responsibilities: Provide in-person, walk-up, and phone-based technical support.Troubleshoot and resolve issues with business-critical applications.Suppo

L2 Help Desk Mobile Phones and Microsoft Intune

Randstad Digital

Charlotte, North Carolina, USA

Full-time

job summary: #LI-VB1 Level 2 Help Desk Support with Apple and Android O/S Need to be able to interact with customers and provide exceptional technical services. Will interface with customers to troubleshoot and evaluate reported issues on specific devices and remediate directly on the device or from the backend infrastructure side. Need to have the ability to investigate and analyze systems logs both directly from the device and the backend infrastructure side, work with vendors to analyze an

Tier I Help Desk

Maximus, Inc.

San Antonio, Texas, USA

Full-time

Description & Requirements Maximus is seeking a Tier I Help Desk to provide frontline support, manage customer inquiries, and ensure a positive user experience. This agent will handle requests across various channels, use tools like ServiceNow to resolve issues, and escalate complex cases. This position is essential for delivering quality support and maintaining effective communication with DoD clients. This position is on-site and requires an active TS/SCI clearance. Job-Specific Essential Dut

Help Desk Analyst

Robert Half

Plaquemine, Louisiana, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our team in Plaquemine, Louisiana. This role is perfect for individuals with a strong technical background who enjoy solving problems and providing exceptional support. The position involves managing and resolving technical issues while ensuring users receive timely assistance. Responsibilities: Respond promptly to user inquiries and troubleshoot technical issues related to Microsoft Windows and Active Directory. Manage servic

Helpdesk Support Advisor

Net2Source Inc.

Almont, Colorado, USA

Contract

Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap Right Talent Right Time Right Place Right Price and acting as a Career Coach to our consultants. Title: Helpdesk Support Advisor Location: St. C

Help Desk Technician

Irvine Technology Corporation (ITC)

Santa Ana, California, USA

Contract

Help Desk Technician (On-Site) We are in need of a contract Help Desk Technician to join our client in Santa Ana, CA. As a Helpdesk Technician, you will serve as the first line of support for internal users, helping to resolve a wide range of hardware and software issues. You will gain valuable experience working with modern tools and technologies while providing essential support to ensure smooth day-to-day IT operations. Location: Santa Ana, CA (5 days on-site) This job expects to pay about $2

Help Desk Analyst I

Robert Half

Skokie, Illinois, USA

Contract

Description We are looking for a dedicated Help Desk Analyst to join our team in Skokie, Illinois. In this role, you will provide exceptional support to faculty and students, addressing technical issues with professionalism and efficiency. This is a long-term contract position offering opportunities to expand your responsibilities over time. Responsibilities: Provide first-line technical support to faculty and students, resolving hardware and software issues with a customer-focused approach. Tr

CSV IT Help Desk Consultant

Voto Consulting LLC

Concord, North Carolina, USA

Third Party, Contract

Position Title: CSV / IT Help Desk Consultant Location: Concord, NC Duration: 12+ month contract Local or nearby only Job Descrption This person will be dedicated to IT infrastructure teamCSV / quality background but technically inclined (windows experience would be nice) Someone that has IT exposure in Quality and is good with computer systems / IT systemsCould be someone maybe in IT Help desk in a regulatory environment Could come from a degree in life sciences, engineering related, technical

Helpdesk Engineer / Austell, GA / On-Site / Fluent in Spanish

Motion Recruitment Partners, LLC

Austell, Georgia, USA

Full-time

A large manufacturer in the construction industry is looking for a Helpdesk Engineer who can join them full-time in their Austell office daily. This position requires an individual fluent in both English and Spanish to help them manage their helpdesk portal. You will be joining a tenured team and helping with troubleshooting for hardware and software support with Android phones, Tier 1-3 tickets for their helpdesk portal, and utilizing Windows 11 for desktop support. This is an awesome opportuni

Help Desk

Johnson Technology Systems Inc (JTSI)

Dover, New Jersey, USA

Contract

We are hiring for Help Desk to support our Federal Project. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title:- Help Desk Location: - Hybrid - Candidate will need to be onsite at Picatinny, NJ for 3 days a Week Citizenship: Clearance: Active interim Secret Clearance or higher in JPAS Help Desk Job Description The helpdesk person monitors the Service now ticketing system for open tickets and works on the tickets as they come in.As per the SOP they have a turnaround time of 2 hours.T

Help Desk II

Symphony Corporation

Madison, Wisconsin, USA

Contract

Role: Help Desk II Location: Madison, WI Duration of the Contract: 6/30/2026 with potential for a 2-year extension. Rate: $25/w2 Top Required Skills & Years of Experience: Experience providing IT support in a professional setting - 3 yearsExperience working with Microsoft Office Suite - 3 yearsExperience providing Identity management administration - 3 years

Helpdesk System Analyst

Skywalk Global

Atlanta, Georgia, USA

Full-time, Third Party

We are seeking an experienced Help Desk System Analyst. The ideal candidate will excel in troubleshooting Windows 11, Active Directory, Microsoft O365, laptop equipment and other essential technologies while delivering top-notch customer service. NOTE: Candidates that were submitted to DOAS Helpdesk System Analyst (760503) need not apply. All resumes were reviewed by DOAS. Please submit candidates with a proven track record. Job Description: As a Help Desk System Analyst, you will play a critica