Helpdesk Jobs

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Help Desk Technician

CGT Staffing

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Hybrid in Pittsburgh, Pennsylvania, USA

Contract

Overview: We are seeking a Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing technical support and troubleshooting assistance to our internal users. This is a great opportunity for someone with strong technical skills and a passion for helping others. Responsibilities: - Provide technical support and troubleshooting assistance to end-users via phone, email, and in-person - Resolve hardware and software issues related to desktops, laptops, printers,
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Posted 1 day ago | Updated 1 day ago

Helpdesk support ( VOIP and Teleccom) (Only Ohio residents)

Berrysoft Consulting

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Remote

Contract

This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management Title: Infrastructure Analyst / Analyst II Duration: 6-month contract + extensions Job Overview: This candidate will be responsible for 50+ telecommunication tickets that may involve data entry, troubleshooting, critical thinking, inventory management, asset management, etc. This could also involve traveling to the London, O
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Posted 1 day ago | Updated 3 hours ago

Help Desk Specialist

CGT Staffing

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On-site in Pittsburgh, Pennsylvania, USA

Contract

Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely mannerRespond to customer issues via phone, email and computer chatProvide customer assistanceDocument customer interactionsRun diagnostics to resolve customer reported issuesEscalate issues to the next Tier with next level of difficultyInstall, make changes and repair computer hardware and softwareFollow-up with customers to ensure issues are resolvedQualifications for Help Desk Technician Microsoft Certified Systems
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Posted 2 days ago | Updated 1 day ago

HelpDesk Delivery Manager

Nagarro Inc

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On-site in New York, New York, USA

Full-time

We're Nagarro. Nagarro is one of the fastest growing technology companies in the industry; we are a publicly traded global digital engineering leader of 18,000+ with a full-service offering founded 24 years ago in Silicon Valley. We have a broad and long-standing public sector and global commercial client base. This includes many global blue-chip companies, leading independent software vendors (ISVs), across many industries and public sector clients - Federal, State, Local and Education. Role:
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Posted 8 hours ago

Product Support Analyst 3 - help desk / service desk - Remote - local to Texas candidates

Emergere Technologies

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Remote

Contract, Third Party

Position: Product Support Analyst 3 - Leadership of a help desk / service desk Location: Remote(Looking for only local to Texas candidates) Required: 8 Years: Leadership of a help desk/service desk 2 Years: Developing process/training documentation, researching and resolving escalated problems, including the most complex and/or critical customer issues
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Posted 6 hours ago

Helpdesk Support

Sonus Software Solutions Inc.

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On-site in Los Angeles, California, USA

Contract

Hi, Hope you are doing great. Please find the below requirement for Helpdesk Support Role: Helpdesk Support Location: Los Angeles, CA All proposed technical resource(s) must have minimum of two (2) years experience in providing Help Desk Support Services in the following areas: a) Supporting Windows, Mac OS, iOS, and Chromebooks systems b) Supporting hardware issues for Apple and non-Apple (PC s and Laptops) Equipment c) Knowledge and experience with computer terminologies and concepts d) Know
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Posted 6 hours ago | Updated 4 hours ago

Helpdesk Analyst - Austin- Onsite

The HT Group

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On-site in Austin, Texas, USA

Full-time

Overview: This position is 100% onsite at the client office in South Austin. The HT Group is partnering with a top company in the Austin area that develops software for businesses to help manage their networks, systems, and IT infrastructure. We are in search of a dedicated Helpdesk Analyst, who will be responsible for supporting internal users, troubleshooting network problems and assisting with the operational duties of team management. Will work with customers to determine and resolve proble
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Posted 4 hours ago | Updated 4 hours ago

Helpdesk Support Analyst

Genius Road, LLC

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Hybrid in Austin, Texas, USA

Contract

Helpdesk Support Analyst Contract Length: 12-18 months Location: Austin, TX (Remote must be local to the Austin area) Our client is looking for a dynamic, energetic Helpdesk Support Analyst who welcomes all tasks with a smile and a positive attitude! The ideal consultant will enjoy the challenge of working on multiple projects with limited supervision and have the ability to successfully use initiative and independent judgment in a face-paced environment. Required Experience Associate s Degree
Posted moments ago | Updated moments ago

IT Help Desk Support

Bayforce

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On-site in San Ramon, California, USA

Full-time

The Service Desk Technician is responsible for assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as needed. Respond to IT Help queries on the phone, via email, in person, or through remote access. Log incidents, and status in ServiceNow.Offer technical assistance in the configuration, set
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Posted 23 hours ago | Updated 23 hours ago

Helpdesk Agent

System One

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On-site in Lynchburg, Virginia, USA

Contract

System One is seeking a Helpdesk Agent for a long-term contract opportunity offering a remote work model, in support of our client in Lynchburg, VA. The first several weeks of work will be onsite training, shifting to a remote work model subsequently. This is full-time opportunity, with M-F work days. Candidates must be local to Lynchburg and surrounding to be considered . As Helpdesk Agent, you will be responsible for providing support to end users on a variety of issues. This role is responsib
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Posted 23 hours ago | Updated 10 hours ago

Systems Administrator/Helpdesk With Prism

ThoughtStorm LLC

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US

Contract, Third Party

Job Title: PRISM Systems Administrator Job Location: 100% Remote Length: (C/CTH/DH): 1440 hour contract to hire Citizenship Status: USC *MUST BE VACCINATED This is for a PRISM Systems Admin to join the Federal Railroad Association (DOT) project. This is a basic helpdesk/ junior systems admin role. These do require a background check/ Public Trust to start. The PRISM System Administrator duties will include: Configuring transport domains, transport groups, transport layer and transport paths. Cre
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Posted 3 hours ago | Updated 2 hours ago

Help Desk Specialist

TEKsystems c/o Allegis Group

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On-site in Cincinnati, Ohio, USA

Full-time

Description: TEKsystems has partnered with a local client to recruit a Helpdesk Support Technician for a 1-year contract. The candidate will be responsible for responding to client staff's telephone inquiries regarding support, processing or request procedures, systems status, network connectivity, and various hardware and software problems of all installed application hardware and software products supported by IT. They will also record inquiries, repair and service requests, resolve or direct
Posted 21 hours ago | Updated 9 hours ago

Helpdesk / Desktop Support Technician: MS 365, Azure AD / AD, ITIL V3 or other ITSM frameworks

KORE1

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On-site in Cleveland, Ohio, USA

Full-time

THIS ROLE IS FULLY ONSITE IN CLEVELAND, OH REQUIRED SHIFT IS 11 AM TO 8 PM WITH FLEX AS NEEDED (GIVE OR TAKE 1 HOUR) FOR BUSINESS NEEDS. KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Helpdesk / Desktop Support Technician: MS 365, Azure AD / AD, ITIL V3 or other ITSM frameworks Main Purpose: The Service Analyst is an IT support professional with technical capability to help resolve colleagues IT related issues via email, phone, remote access o
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Posted 4 hours ago | Updated 4 hours ago

Help Desk Technician

TEKsystems c/o Allegis Group

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On-site in Wilmington, Delaware, USA

Full-time

Description: GENERAL PURPOSE The Help Desk Administrator is responsible for managing all Help Desk requests and providing technical advice to resolve employee IT issues. Responsibilities also include assisting the IT Director with software testing and deployment. JOB RESPONSIBILITIES Manage tickets (via Zendesk) received at the Help Desk in a prompt and courteous manner; Troubleshoot computers/mobile devices operating systems and hardware issues; Manage company anti-virus software; Manage user a
Posted 21 hours ago | Updated 9 hours ago

Helpdesk Analyst/Technician

TEKsystems c/o Allegis Group

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On-site in West Palm Beach, Florida, USA

Full-time

One of our clients is in search for a Helpdesk Technician to join their team in the West Palm Beach Area. If you're looking to continue your career in a fast paced environment with the ability to learn more about I.T. please see below. Description: Helpdesk Analyst/tech - client needs an experienced helpdesk phone troubleshooter to handle Level 1 & level 2 technical support for the company's three thousand employees. This position takes calls or tickets from the 1st level incident trackers and p
Posted 9 hours ago

Helpdesk Support

Sonus Software Solutions Inc.

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Remote

Contract, Third Party

Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I m a recruiter with Sonus Software Solutions based in Orem, UT. I m working on the below urgent requirement for one of our high profile. Please send me your updated copy resume and hourly rate requirements asap Email: you can reach me: EXT: 203 Role : Helpdesk Support Location: Los Angeles,CA Duration : 4 Years Contract Required Skills: Minimum Eligibility criteria: All proposed technical resource(s) must have minimum of t
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Posted 7 hours ago | Updated 4 hours ago

Helpdesk - Japanese Speaking

Robert Half

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On-site in Marysville, Ohio, USA

Contract

Description Looking for a bilingual Japanese speaking customer focused, tech to join our clients expanding helpdesk team. This will be working onsite 5 days a week. If you're a creative with a talent for solving both routine and unique problems, you might be right for this job. Located in Marysville, Ohio, the Help Desk Analyst opportunity is a long-term W2 contract opportunity. Great opportunity for a current student or recent college graduate with a Information Technology, MIS or Cyber Securit
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Posted 22 hours ago | Updated 10 hours ago

Help Desk Specialist

TEKsystems c/o Allegis Group

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On-site in Cincinnati, Ohio, USA

Full-time

Description: This is a help desk position that is supporting the Mass Mutual Ascend internal IT employee base (700 people). service desk and IT ops team. They are looking for a person for 830-530pm Monday-Friday. 3 person services desk. Dustin Mason- is the lead for the desk. The services desk runs from 7-530pm staffed between the 3 of them. So need to be flexible to cover different shifts if someone is on PTO. This services desk is more than just a help desk. They have a high first call resol
Posted 21 hours ago | Updated 9 hours ago

Helpdesk/ IT Support

Robert Half

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On-site in Albuquerque, New Mexico, USA

Full-time

Description Robert Half is seeking a Helpdesk Analyst/ IT Asset Management specialist The Help Desk Technician provides support to end users for computer, application, system, device, access, and hardware issues. This position must integrate company values into daily practice. Essential Functions Responds to telephone, email and online requests for end-user technical support. Identifies, researches, and resolves enduser technical problems of moderate complexity. Supports asset management by u
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Posted 22 hours ago | Updated 10 hours ago

Help Desk Analyst II

Robert Half

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On-site in Leesburg, Virginia, USA

Contract

Description You might be the Help Desk Analyst Robert Half is looking for! Apply for this position today if you have a can-do attitude and are looking to be part of a highly motivated team. The primary function of this Service Desk Analyst job is to represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. Sometimes that involves creating knowledge articles and arranging training for other Service Desk Analysts when needed. The primary func
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Posted 22 hours ago | Updated 10 hours ago