Helpdesk Jobs in Jersey City, NJ

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Help Desk

Caresoft

On-site in Newark, New Jersey, USA

Contract

Title: Help Desk analyst Duration: Long Term (Onsite) Location: Newark, NJ Note: Position is 5 days / Week Onsite Skills: Proficient in Microsoft Office365 products. Demonstrate troubleshooting skills. Ability to diagnosis and correct computer software, firmware, hardware problems. Demonstrate clear understanding of remote access tools to assist users in a telework multi-network environment. Ability to diagnosis and correct wireless network issues. Ability to assist users with audio visual equip

Desktop Support / IT Support / IT Specialist / HelpDesk / Technical Support

System Edge (USA) L.L.C.

Hybrid in New York, New York, USA

Contract, Third Party

Hello, We are urgently hiring for the below contractual role with our Direct client NYS: Job Title: Desktop Support / IT Support / IT Specialist / HelpDesk / Technical Support Client: State of New York Agency: OASAS Task ID: HBITS-05-13335 Location: 501 7th Avenue, New York, NY Duration: 30 months Rate: $50/hr on C2C (all incl.) This is a long term opportunity on the Hourly-Based IT Services (HBITS) Contract at the State of New York. (Possibility of extension). Required Experience: 78 Months

Helpdesk Support

Amadan Recruitment

Hybrid in New York, New York, USA

Contract

HELPDESK SUPPORT Must be able to start April 1 The position entails provisioning, installing, modifying and repairing various end user devices, hosted software solutions, in-house software suites and end user thick and thin clients. The Help Desk technician provides technical assistance, support and training to system users by performing the following duties: ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned Deliver superior customer service the ability

Michael Page - Level 1 Help Desk Specialist

Michael Page International

On-site in New York, New York, USA

Contract

Leading national mental health nonprofit organization in New York, New York working with internal stakeholders and the nonprofit organization. This role is a 3-6 month contract to start with possibility to convert. This role is also in office 5x a week. Client Details Leading national mental health nonprofit organization in New York, New York. Description Consulting with IT managers and other departments as required. Providing IT assistance to staff and members for all tech related issues and

Help Desk Analyst, 11 Am - 7 Pm

TEKsystems c/o Allegis Group

On-site in New York, New York, USA

Full-time

Description: Our client, an international law firm in midtown Manhattan, is looking for a Service Desk Analyst on a long term contracting basis. This person will be providing phone/remote/email support of 1000+ users with issues involving Windows 10, Active Directory, MS Office 2016/365, Citrix, VPN, mobile devices, MDM, and iManage document management. ISM (Ivanti Service Manager) is hte ticketing system. Candidates must have a great combination of excellent customer service and strong technica

IT Help Desk Agent

Nagarro Inc

On-site in New York, New York, USA

Full-time

About Nagarro We are a software development and tech consulting company, dedicated to solving the complex business challenges of our private and public sector clients, through both caring and digital innovation. Role - IT Help Desk Agent Location - 30 Vesey St., New York, NY Duration - Contract to Perm Job Description: IT Help Desk Objective The Help Desk Agent is responsible for providing help desk support to the Client and those who use their service(s).The focus is on delivering an excellent

IT Help Desk

Jobot

On-site in Brooklyn, New York, USA

Full-time

Join Our Tech-savvy Team: Elevate Your IT Career as an IT Help Desk Specialist in Lakewood, NJ! This Jobot Job is hosted by: Josh Nix Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $70,000 - $90,000 per year A bit about us: Committed to delivering cutting-edge solutions, we are seeking a talented individual to join our IT team as a Help Desk Specialist. This is an exciting opportunity for someone passionate about technology and providing e

Helpdesk Technician

Eclaro

On-site in Dobbs Ferry, New York, USA

Contract

Eclaro is seeking a skilled Helpdesk Technician specialized in facilitating the transition from Windows 10 to Windows 11 operating systems. As a vital member of our IT support team, you will be responsible for imaging machines, deploying software, and ensuring a seamless migration process for our organization's 1000 PCs and 500 laptops, predominantly Dell machines with a mix of Lenovo/Surface laptops. Key Responsibilities:Operating System Migration: Lead the migration process from Windows 10 to

Global Helpdesk Analyst

Cantor Fitzgerald

On-site in New York, New York, USA

Full-time

Global Helpdesk Analyst Overview: Cantor is looking for Global Helpdesk Analyst to become part of our US team in our NYC downtown office. Become part of an exciting, growing & fast-paced IT helpdesk team with great career progression opportunities and a chance to learn & expend your IT knowledge within the Finance industry. The team will be responsible for providing frontline first level troubleshooting support for Internal end users. This will include but not limited to receiving, prioritizing,

IT Helpdesk/Desktop Support Analyst

Apex Systems

On-site in New York, New York, USA

Full-time

Job#: 2012884 Job Description: Our great client in New York City has a long term contract opening for a Helpdesk/Desktop Support Analyst. If you are interested please apply with resume to . Address: 200 Liberty Street, 31st FL, New York, NY 10281 1. Interview and Training will be handled remotely. A working/stable internet connection and confidential/quiet workspace is required. Mifi devices/hotspots are prohibited. 2. After completion of training, worker will be required to report to the New

Help Desk

Apexon

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign

Help Desk Technician// NJ

Motion Recruitment Partners, LLC

On-site in Hackensack, New Jersey, USA

Full-time

Law firm looking to onboard a Help Desk Technician. You will be responsible for all internal escalations with the Help Desk team while also troubleshooting, providing hardware/software technical assistance and providing general assistance to senior tech staff. You'll be responsible for setting up conference rooms and staying nearby while meetings take place. You must be willing to travel occasionally to other office sites when certain projects arise (MA, FL & TX). Qualifications: -You must have

Helpdesk Support Engineer

Motion Recruitment Partners, LLC

On-site in Garden City, New York, USA

Full-time

Our client is seeking a Help Desk Support professional for a hybrid position for their Garden City and Lake Success offices. This role involves providing technical assistance, diagnosing hardware and software issues, and maintaining print room operations. Required Skills & Experience: Troubleshooting technical problems Proficiency in Windows Desktop operating systems and Microsoft Office suites Familiarity with remote access technologies (VPN, terminal services) Basic Active Directory administra

L2/L3 IT Help Desk - Full Time Employee

Winston Staffing Service

On-site in New York, New York, USA

Full-time

Global user base for a 24/7 helpdesk environment. The hours for this position are Monday Friday 9:30am 5:30pm Responsibilities include the below. Other duties may be assigned. This position requires ongoing flexibility with regard to working overtime and work hours: Manage workflow by inputting accurate problem description and resolution data in incident management system for all calls received.Field escalated tickets from phone support Level 1 team.Visit user offices to troubleshoot issues di

Helpdesk Analyst

DevCare Solutions

On-site in Newark, New Jersey, USA

Contract, Third Party

DevCare Solutions is Minority Business Enterprise, certified by NMSDC. DevCare Solutions was founded by highly experienced and a qualified team of Engineers. DevCare Solutions' expert, mature and poised architects employ the premium methodology in seamlessly and simultaneously identifying and cultivating young professional brains, challenging to work with. Job Description Oversees timely delivery of quality technical support to internal and external customers. Provides technical support to users

Helpdesk - IT Specialist

Berrysoft Consulting

On-site in New York, New York, USA

Contract

Day to Day responsibilities. Monitor/oversee the local technical environment to ensure proper functioning (e.g. ensure network infrastructure, video conference, and other local systems are operational.)Work with client agency to ensure timely incident reporting and service request entry through ITSM Service NowUnderstand the ITS organization in order to work effectively with ITS Portfolio, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalationS

Help Desk Support

Bachrach Group, Ltd

Hybrid in New York, New York, USA

Full-time

Our client, a boutique Real Estate firm specializing in upscale luxury properties, is currently in search of a Help Desk Support Specialist to join their internal IT Team. The selected candidate will be responsible for handling approximately 60-80 tickets per week, with an expectation to manage around 75% independently, while collaborating with the team on various special projects during the remaining time. This is a hybrid role requiring 4 days per week in the office. Responsibilities will incl

Lead / Manager - Service Desk / Help Desk

New Millennium Consulting

On-site in Morristown, New Jersey, USA

Contract

One of our clients in Morristown, NJ is looking for aLead / Managerfor theirHelp Desk / Service Desk Supportdivision. Title:Help Desk / Service Desk - Lead / Manager Location:Morristown, NJ Hourly:$35 - $40 per hour Duration:Long-term (Contract-to-Hire possibility) Scope: This exciting role comprises of managing a team of Level 1 & II techs and understand business requirements for a smooth business operation.Should have strong ITSM/ITIL knowledge / experienceHands-on with documentation and repor

Helpdesk Admin

cyberThink, Inc.

On-site in Jersey City, New Jersey, USA

Full-time

Hello, Hello I am hiringfor myinNJ Please send your resume @. Candidate should have following experience: Imaging Laptop and desktop Imaging Windows 7, Windows 10 MacAfee Endpoint Encryption / Anti-Virus MS Office SCCM Ticket Remedy Troubleshooting Skills VPN CyberThinkis anEqual OpportunityEmployer

Helpdesk Manager

Data Processing Resources

On-site in Yonkers, New York, USA

Full-time

HELPDESK MANAGER SUMMARY: Performs work installing, troubleshooting, servicing, and upgrading network and computer software and hardware, and provides support to staff. RESPONSIBILITIES: Manage and evaluate the data from the ticketing systemManage level 1/2 ticket requests in the IT ticket system (Fresh Service)Manage unassigned tickets and workflowMonitor IT requests and use trends to improve serviceSupport all hardware, including installation, troubleshooting, upgrading, and servicing of compu