Helpdesk Jobs in Miami%2C FL

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Help Desk

IT Data Solutions

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Hybrid in Miami, Florida, USA

Contract

Title: Help Desk Location: Miami Dade County (33172) Duration: 1+ Year Contract Rate: $20/hr Responsibilities: Provide support for customers remotely with password or access issues.Documents work performed and resolution(s). Identify, analyze, and resolve problems and issues using troubleshooting tools and techniques as well as teamwork.Support customers in ISA Utility with role assignment, account activation, and password reset.Maintain up to date customer and technician information in ITSM t
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Posted 3 days ago | Updated 12 hours ago

Help Desk Technician

Akshaya Inc

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On-site in Miramar, Florida, USA

Contract

Desired Work Location: Miramar FL 2300 Onsite Requirements: (Fully Onsite with travel) Skill Set required: Deskside support, Service Now Knowledge, Break Fix and Basic enterprise knowledge. Good Communication skills. Length of Contract: Long Term Travel % Required: 25% to Local Sites The Technician is the first point of contact for the business partners of ETP. As such the Technician answers incoming calls, processes emails and web tickets and tracks all information in the ITSM tool. This includ
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Posted 14 days ago

Help Desk/IT Technician

Kforce Technology Staffing

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On-site in Coral Gables, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client in Coral Gables, FL that is seeking a Help Desk/IT Technician. Responsibilities: * Provides support to end users on a variety of issues; Identifies, researches, and resolves technical problems * Tracks and monitors the problem to insure a timely resolution * Assists in managing vendor relations in the supply and facilities areas * Relies on instructions and pre-established guidelines to perform the functions of the job * Works under immediate supervision *
Posted 9 days ago | Updated moments ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 36 days ago | Updated 3 days ago

Lead Help Desk Specialist

SNI Technology

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On-site in Fort Lauderdale, Florida, USA

Full-time

Job Description Lead Help Desk Specialist SNI Technology is working with a rapidly growing IT Consultant company dedicated to providing innovative IT solutions to our clients. They specialize in delivering top-notch support and technology services to businesses of all sizes, ensuring optimal performance and security. As a Help Desk Specialist Lead, you will play a pivotal role in the team's success, providing technical support, leading help desk operations, and ensuring the smooth functioning of
Posted 10 days ago | Updated 4 hours ago

Helpdesk Analyst

Manage My Dream, LLC

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Remote

Third Party, Contract

Position: helpdesk/product support Analyst Location: Austin, Texas 78744 Duration: 12 Months Rate: $55/hr on corp NOTE-position is remote and required local to TX II. CANDIDATE SKILLS AND QUALIFICATIONS Leadership of a help desk / service desk Experience developing process / training documentation Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Experience gathering and analyzing performance metrics Ability to guide knowledge tr
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Posted 2 days ago

HelpDesk Support

Virpie Inc.

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Remote

Contract

Location: Tallahassee, FL 32399 (Must onsite) Duration: 3+ Years contract Client: State client Job Description: Contractor staff assigned to this agreement must possess the following minimum qualifications and experience:Two years of experience in a help desk environment (i.e. providing technical assistance, answering support calls, etc.)Two years experience writing SQL queries against SQL databases.One year of experience working with surveillance and the most up to date reporting systems.One
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Posted 1 day ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 2 days ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 36 days ago | Updated 2 days ago

Help Desk Analyst

Robert Half

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Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 3 hours ago

Help Desk - REMOTE

Motion Recruitment Partners, LLC

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Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o
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Posted 8 days ago | Updated 2 hours ago

PTC Windchill Helpdesk Support Analyst - Space/Satellite Systems (Remote)

Northrop Grumman

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Remote

Full-time

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to
Posted 1 day ago | Updated 11 hours ago

IT Support Partner

TEKsystems c/o Allegis Group

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On-site in Miramar, Florida, USA

Full-time

Description: The IT Technical Support Partner is responsible for troubleshooting and resolving technical issues on a wide variety of installed software and hardware. The technical support analyst provides consultation, training, troubleshooting, and problem-solving to all internal internal/external users prior to and after a product purchase. This support role is primarily responsible for supporting Office and Production environment employees for hardware, firmware, software and services. Potent
Posted 1 day ago | Updated 3 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 6 days ago | Updated 6 days ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 12 hours ago

Java Developer-Hybrid in FTL

SNI Technology

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On-site in Fort Lauderdale, Florida, USA

Contract

Job Description Job description Our programming team works as a team to support clients and develop new functionality across our suite of products, and the role may be dedicated to a particular application or be used in a support role for various applications. Programs/test/debugs SaaS applications. Develops appropriate code structures to solve specific tasks (Fix bugs/troubleshoot, etc.), as well as coordinates with developers and other programmers to develop new web projects. Assists and supp
Posted 36 days ago | Updated 4 hours ago

Manager Enterprise IT Support Services

Convey Health Solutions

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On-site in Fort Lauderdale, Florida, USA

Full-time

The Enterprise IT Support Services Manager is a technical management position responsible for daily and strategic planning, operation, administration, monitoring and maintenance of IT systems, networks, and enterprise applications. Manages IT Command Center functions including: staff and develop Help Desk, NOC, and Site Support team members; develop, administer, and maintain IT change, incident, and problem management systems, applications, tools, procedures, and knowledgebase; analyze, trend, a
Posted 3 days ago | Updated 4 hours ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 9 days ago | Updated 8 days ago

Desktop Support./Help Desk/Field Support. with strong MacOS exp. @Remote

VeridianTech

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Remote

Third Party, Contract

Title : Desktop Support L2 Position- Contract Job Description Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What you'll be doing: Develop a technical understanding of corporate IT environment so you can effectively support our users. Answer to local and remote users' configuration questions and other requests, helping them to solve problems. Work together wi
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Posted 60+ days ago | Updated 6 hours ago

St. IT Support Manager

SNI Technology

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On-site in Fort Lauderdale, Florida, USA

Full-time

Job Description OVERVIEW Sr. IT Support Services Manager is a technical management position responsible for daily/strategic planning, operation, administration, monitoring and maintenance of IT systems, networks, and enterprise applications. Candidate will also manage IT Command Center functions including: staff and developing Help Desk, NOC/Site Support team members; develop, administer, and maintain IT change/incident/problem management systems, applications, tools, procedures, and knowledge
Posted 23 days ago | Updated 4 hours ago