Helpdesk Jobs in Salt Lake City%2C UT

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Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 36 days ago | Updated 3 days ago

Helpdesk Analyst

Manage My Dream, LLC

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Remote

Third Party, Contract

Position: helpdesk/product support Analyst Location: Austin, Texas 78744 Duration: 12 Months Rate: $55/hr on corp NOTE-position is remote and required local to TX II. CANDIDATE SKILLS AND QUALIFICATIONS Leadership of a help desk / service desk Experience developing process / training documentation Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Experience gathering and analyzing performance metrics Ability to guide knowledge tr
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Posted 2 days ago

HelpDesk Support

Virpie Inc.

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Remote

Contract

Location: Tallahassee, FL 32399 (Must onsite) Duration: 3+ Years contract Client: State client Job Description: Contractor staff assigned to this agreement must possess the following minimum qualifications and experience:Two years of experience in a help desk environment (i.e. providing technical assistance, answering support calls, etc.)Two years experience writing SQL queries against SQL databases.One year of experience working with surveillance and the most up to date reporting systems.One
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Posted 1 day ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 1 day ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 36 days ago | Updated 2 days ago

Helpdesk Analyst

Sunrise Systems, Inc.

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On-site in Riverton, Utah, USA

Contract

We are looking for a HelpDesk Analyst II with Windows and Mac Device experience in South Jordan, UT area.Job Details:Job Title: Helpdesk AnalystJob Duration: 3 Months to Permanent/HireJob Location: South Jordan, UT 84095The position will be 100% On-Site in South Jordan, UT.Job Description:Key Responsibilities:Answer, troubleshoot and document support calls and tickets.Assist staff with the installation/imaging, configuration and ongoing usability of desktop computers, laptops, MacBooks, & periph
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Posted 60+ days ago | Updated 9 days ago

Help Desk - REMOTE

Motion Recruitment Partners, LLC

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Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o
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Posted 7 days ago | Updated 8 hours ago

PTC Windchill Helpdesk Support Analyst - Space/Satellite Systems (Remote)

Northrop Grumman

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Remote

Full-time

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to
Posted 20 hours ago | Updated 5 hours ago

Senior Client Services

A2C Consulting

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On-site in Salt Lake City, Utah, USA

Contract

YOUR IMPACT The Senior Service Desk team provides the highest level of technical support to the top executives of the firm globally operating 24/7 and 365 days a year. The team works in a high paced environment and collaborates with various teams globally to provide in and out of office technical support for our partners and their clients. Our team has the ability to stay calm in highly stressful situations and are instrumental in making sure that our clients concerns are addressed with the h
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Posted 29 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 6 days ago | Updated 6 days ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 6 hours ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 9 days ago | Updated 8 days ago

Desktop Support./Help Desk/Field Support. with strong MacOS exp. @Remote

VeridianTech

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Remote

Contract, Third Party

Title : Desktop Support L2 Position- Contract Job Description Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. What you'll be doing: Develop a technical understanding of corporate IT environment so you can effectively support our users. Answer to local and remote users' configuration questions and other requests, helping them to solve problems. Work together wi
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Posted 60+ days ago | Updated 2 hours ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

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Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 6 days ago | Updated 1 hour ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

•

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 9 days ago | Updated 1 hour ago

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

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Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
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Posted 3 days ago

Product Support Analyst in Austin, TX (Local to Texas)

Esolvit, Inc.

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Remote

Contract

Job title: Product Support Analyst Location: Austin, TX (Remote- local to Texas) Duration: Long term Client: 529400971- Texas Health and Human Services Commission (HHSC) Level Description: 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Job Description: Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. C
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Posted 9 days ago | Updated 8 days ago

Oracle HCM Compensation Analyst (W2-Remote)

Saksoft

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Remote

Contract

Top requirements: Oracle HCMOracle Compensation tool expAbility to manipulate/create complex configurations directly in Oracle CompensationExp configuring oracle comp tool at an enterprise level client This is an urgent need for their team, they will work alongside the lead as an Oracle Comp SME assisting him in day to day tasks. They will be working alongside the HCM project Charter has been staffing for, interacting with the internal team and Deloitte consultants. This person needs to be a se
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Posted 3 hours ago

PHP Developer

Technology Consulting Inc.

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Remote

Full-time

TCI has an immediate need for a PHP Developer in Washington, DC area for hybrid remote. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the possibility of hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits. THIS POSITION REQUIRES SHIP AND A PUBLIC TRUST SECURITY CLEARANCE. SUMMARY The PHP Developer will be responsible for
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Posted 10 days ago | Updated 3 days ago

Client Services Support Specialist

Kforce Technology Staffing

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Remote

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Posted 7 days ago | Updated 1 hour ago