Helpdesk Jobs in San Francisco, CA

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IT Help Desk Support

Bayforce

•

On-site in San Ramon, California, USA

Full-time

The Service Desk Technician is responsible for assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as needed. Respond to IT Help queries on the phone, via email, in person, or through remote access. Log incidents, and status in ServiceNow.Offer technical assistance in the configuration, set
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Posted 8 hours ago | Updated 8 hours ago

Help Desk Technician / Software Trainer

Ledgent Technology

•

On-site in San Francisco, California, USA

Full-time

Help Desk Technician / Software Trainer with Law Firm Support Experience FTE - Hybrid Locations: San Francisco, Oakland, Sacramento, San Diego Salary: $32/hr - $42.30/hr Prefer Local Candidates 3 - 5 Years Experience Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Directo
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Posted 7 days ago | Updated 2 hours ago

Help Desk Technician / Software Trainer

Ledgent Technology

•

On-site in San Francisco, California, USA

Full-time

Help Desk Technician/Software Trainer Location: SF, Oakland Direct Hire, Onsite - will travel to different offices Essential duties and responsibilities include: Provide professional and effective Level 1 help desk support, including track help desk requests and troubleshoot user issues Escalate user issues for additional troubleshooting and resolution to Level 2 support, or the IT Director as needed Deliver problem recognition, research, isolation, resolution, and follow-up steps for all rep
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Posted 15 days ago | Updated 2 hours ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 36 days ago | Updated 3 days ago

Computer Technician / Desktop Support / Help desk support / Technical Support

Ztek Consulting

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Hybrid in San Francisco, California, USA

Full-time, Third Party

1.1 Support Network Infrastructure: Rack and monitor network gear.Provide technical support for software, hardware, and connectivity of PCs and prototype devices.Troubleshoot and maintain standard OS (Windows and Linux) with common applications.Ensure compliance of network and related devices.Perform hardware troubleshooting for wiring and board systems.Conduct routine preventative maintenance and troubleshoot hardware systems.1.2 Device Maintenance and Troubleshooting: Perform bare-metal instal
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Posted 15 hours ago

Urgent Opening - HelpDesk / Desktop Support - Hayward, CA

SunRay Enterprise Inc

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On-site in Hayward, California, USA

Contract

Hello Professional, We have a very urgent opening for the role of Helpdesk Support. Please share your updated resume if you are interested for the below position. Role : HelpDesk / Desktop Support Location: Hayward, CA (Onsite) Contract role Overview This position reports to the Director of IT Infrastructure and Operations. The Lab Information technician\Desktop support analyst will be a critical role in the office supporting the on-site staff and other US based offices remotely. The ideal can
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Posted 15 days ago

Helpdesk Analyst

Manage My Dream, LLC

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Remote

Third Party, Contract

Position: helpdesk/product support Analyst Location: Austin, Texas 78744 Duration: 12 Months Rate: $55/hr on corp NOTE-position is remote and required local to TX II. CANDIDATE SKILLS AND QUALIFICATIONS Leadership of a help desk / service desk Experience developing process / training documentation Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Experience gathering and analyzing performance metrics Ability to guide knowledge tr
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Posted 2 days ago

HelpDesk Support

Virpie Inc.

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Remote

Contract

Location: Tallahassee, FL 32399 (Must onsite) Duration: 3+ Years contract Client: State client Job Description: Contractor staff assigned to this agreement must possess the following minimum qualifications and experience:Two years of experience in a help desk environment (i.e. providing technical assistance, answering support calls, etc.)Two years experience writing SQL queries against SQL databases.One year of experience working with surveillance and the most up to date reporting systems.One
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Posted 1 day ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 2 days ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 36 days ago | Updated 2 days ago

Help Desk Analyst

Robert Half

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Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 6 hours ago

Help Desk - REMOTE

Motion Recruitment Partners, LLC

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Remote

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o
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Posted 8 days ago | Updated 6 hours ago

PTC Windchill Helpdesk Support Analyst - Space/Satellite Systems (Remote)

Northrop Grumman

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Remote

Full-time

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to
Posted 1 day ago | Updated 14 hours ago

IT Operations Supervisor

San Mateo County Transit District

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Hybrid in San Carlos, California, USA

Full-time

JOB SUMMARY: The San Mateo County Transit District is seeking a highly technical IT Operations Supervisor to join our team. Under the supervision of the IT Operations Manager, the Supervisor will coordinate the efficient and effective operations of the Help Desk team for the District, including work direction and supervision of Help Desk staff and coordination with other District information technology staff. This position is responsible for planning, assigning, and directing work; documenting a
Posted 17 days ago

IT Service Desk Specialist

Bayforce

•

Hybrid in San Ramon, California, USA

Full-time

The Service Desk Technician is responsible for the assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as needed. Respond to IT Help queries on the phone, via email, in person, or through remote access. Log incidents, and status in ServiceNow. Offer technical assistance in the configuration,
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Posted 11 hours ago

Entry-level Information Technology (IT) Role

Year Up

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On-site in San Francisco, California, USA

Full-time

Year Up is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at
Posted 1 day ago | Updated 1 hour ago

ENGINEERING TECHNICIAN (CIVIL)

USAJOBS

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On-site in Sausalito, California, USA

Full-time

Duties Assure the quality and accuracy of production of all mapping of hydrographic surveys, site surveys, condition surveys, cadastral surveys, and pre- and post-dredge surveys within the district. Responsibility for coordination with the Geospatial Data Coordinator to ensure that all mapping data is entered in the Geospatial Data Inventory. A-E acquisition, negotiation and administration. Review Statements of Work (SOW) for surveying and mapping requirements for major flood control, navigation
Posted 2 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 6 days ago | Updated 6 days ago

IT Service Desk Specialist

Bayforce

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On-site in San Ramon, California, USA

Contract

Role Title: IT Service Desk Specialist- California Employment Type: Contract Duration: 6 months Preferred Location: Local to San Ramon area- onsite 5 days a week Role Description: The Service Desk Technician is responsible for the assistance in the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software. As a Service Desk Technician, you will work closely with the other members of the IT team to solve user issues and escalate tickets as neede
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Posted 60+ days ago | Updated 11 hours ago

IT Support

OpenAI

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On-site in San Francisco, California, USA

Full-time

About the Team As part of the IT team, you will work in a secure, employee-focused, and highly technical environment. We work hard to make sure our diverse team of researchers, engineers, and operations/people specialists have the tools they need to work comfortably, securely, and with minimal interruptions. We work closely with our friendly and accomplished Security team to secure and update our endpoints and corporate infrastructure. We also collaborate with the People team, including HR prof
Posted 22 days ago | Updated 6 hours ago