Helpdesk Jobs in Washington

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MARS Pursuit - Fall 2025

SAIC

Washington, District of Columbia, USA

Full-time

Job ID: 2507237 Location: WASHINGTON, DC, US Date Posted: 2025-07-03 Category: Information Technology Subcategory: Data Scientist Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking talented individuals to support a comprehensive set of system/software engineering and Information Technology (IT) services to maintain, sustain,

Service Desk Technician

TriosysIT Inc.

Washington, District of Columbia, USA

Third Party, Contract

Duties & Responsibilities: a. Respond to service requests and service incidents reported by staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts

Data Analyst - Mid

Jacobs

Washington, District of Columbia, USA

Full-time

As a Top Secret Data Analyst for this program, you will be working in an organization that's mission is to develop and operate the best possible software for critical national security enterprise applications. This organization leverages SCRUM and SAFE Agile software development methodology and strong Dev Ops practices. You will be responsible for performing analysis on relevant information from a variety of sources to prepare documents, reports, summaries and replies to inquiries, ensuring acc

Service Desk Manager - (TS clearance, SCI eligibility) - Onsite

Akima, LLC

Alexandria, Virginia, USA

Full-time

SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join our team of outstanding professionals, apply today! Responsibilities Oversee the daily operations of the organization's IT Service Desk, providing support for computer systems, networks

Operations Analyst

American Association Of Motor Vehicle Admin.

Arlington, Virginia, USA

Full-time

NOTE: This is a shift based position. During training for the first 3 months the shift will be 8:30am - 4pm Monday to Friday. The Operations Analyst position is part of the AAMVA Helpdesk/Ops Department. The primary responsibility of this position is to provide Tier 1 technical support for all AAMVA supported applications to our customers. This includes identifying, analyzing, and resolving all requests and issues. The Operations Analyst is part of an on-call after-hours system monitoring rotat

Cybersecurity SME

SAIC

Arlington, Virginia, USA

Full-time

Job ID: 2507194 Location: ARLINGTON, VA, US Date Posted: 2025-07-07 Category: Cyber Subcategory: Cyber Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Top Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a Cybersecurity Subject Matter Expert to join our team and support the Department of the Air Force's (DAF) Cloud-Based Command and Control (CBC2) Program. The ideal candi

Systems Administrator 2

Jacobs

Fort Meade, Maryland, USA

Full-time

Your Impact: Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a Systems Administrator to join our team of passionate individuals in Fort Meade, MD. In this role you will support challenging, mission-critical projects that make a direct impact on the Nation's security and intelligence mission. Responsibilities: A system administrator provides support for implementation, troubleshooting and maintenance of IT syst

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Charlotte, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Network Architecture Engineer

Leidos

Bethesda, Maryland, USA

Full-time

Description Join Our Innovative Team at Leidos! Ready to break away from the ordinary and dive into an extraordinary career? At Leidos' High Fidelity Simulation Business Area, we're not just building systems-we're revolutionizing the future of naval simulation, training, and analysis for the US Navy. Imagine being part of a team where your work directly redefines naval capabilities. That's the Leidos experience. Position Overview Leidos is seeking a mid-level Network Architecture Engineer to

Applications Engineer III (SharePoint) - Active Top-Secret Clearance

Akima, LLC

Washington, District of Columbia, USA

Full-time

Suvi is looking for an Applications Engineer (PIPELINE POSITION) to work in Washington, DC. We are seeking a talented Mid Developer to join our team. As a Mid Developer, you will contribute to the design, development, and maintenance of eForms solutions while embracing agile methodologies. Your expertise in eForms development, SharePoint, and agile practices will be essential for success in this role. Responsibilities Agile Development:Collaborate with cross-functional teams using the Kanban

Infrastructure Engineering Manager

Akima, LLC

Alexandria, Virginia, USA

Full-time

Suvi Global Services is seeking a highly skilled Infrastructure Engineering Manager to lead the design, implementation, and support of secure, resilient, and scalable infrastructure across multiple classified and unclassified environments. This position plays a critical role in managing hybrid IT systems that support thousands of users across geographically diverse locations. The selected candidate will be responsible for driving infrastructure modernization initiatives, ensuring operational con

Manager of Cybersecurity Infrastructure and Operations

Leidos

Camp Springs, Maryland, USA

Full-time

Leidos Digital Modernization Sector has a career opportunity for a Manager of Cybersecurity Infrastructure and Operations to support the Air Force National Capital Region IT Services program. The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR, missions to include the Pentagon, Joint

Help Desk-Incident Manager

RightStone, a division of Cornerstone Staffing

Herndon, Virginia, USA

Contract

We are looking for a Help Desk-Incident Manager. This Help Desk-Incident Manager is to be in Herndon, VA for a 12-month contract. If you have experience in end-to-end Incident and Problem Resolution for IVS, APPLY NOW! Typical Duties The Incident Manager will take full ownership and accountability for the Incident Management process for the IVS Program within the IT organization, including all IVS-related major incidents that are reported and must be resolved. The Incident Manager interfaces an

Systems Administrator 1

Realm One

Annapolis, Maryland, USA

Full-time

We're searching for talented individuals who provide intelligence, engineering, and mission management expertise for the Government. This program will maximize the effectiveness and efficiency of our country's most important missions both at home and abroad. If you are ready to support a high-performing team that truly makes a difference, then come join us! Job Description: Provides support for implementation, troubleshooting and maintenance of lnformation Technology (IT) systems. Manages IT s

IT Support Specialist (TS/SCI w Poly)

General Dynamics

Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Information Technology (IT), Remote Access, Remote Support, Troubleshooting Certifications: None Experience: 0 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into o

Systems Administrator 2

Realm One

Annapolis, Maryland, USA

Full-time

We're searching for talented individuals who provide intelligence, engineering, and mission management expertise for the Government. This program will maximize the effectiveness and efficiency of our country's most important missions both at home and abroad. If you are ready to support a high-performing team that truly makes a difference, then come join us! Job Description: Provides support for implementation, troubleshooting and maintenance of lnformation Technology (IT) systems. Manages IT s

Operations Support Center Lead

Maximus, Inc.

Maryland, USA

Full-time

Description & Requirements Maximus is seeking an Operations Support Center (OSC) Lead to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As the OSC Lead you will be responsible for leading the Operations Support Center, and your staff, in delivering high-quality technical support to end users. This role involves overseeing daily operations, managing team performance, troubleshooting escalated issues, and ensuring service-level agreem

MARS Pursuit - Fall 2025

SAIC

Washington, District of Columbia, USA

Full-time

Job ID: 2504709 Location: WASHINGTON, DC, US Date Posted: 2025-07-02 Category: Information Technology Subcategory: Data Scientist Schedule: Full-time Shift: Day Job Travel: Yes, 25 % of the Time Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking talented individuals to support a comprehensive set of system/software engineering and Information Technology (IT) services to maintain, sustain,

Applications Engineer V (SharePoint) - Active Top-Secret Clearance - Pipeline position

Akima, LLC

Washington, District of Columbia, USA

Full-time

Suvi is looking for an Applications Engineer V (PIPELINE POSITION) to work in Washington, DC. We are seeking an experienced Senior Developer and Team Lead to join our innovative team. As a key contributor, you will play a pivotal role in shaping our eForms solutions and leading a talented group of developers. If you thrive in an agile environment and have a passion for eForms development, this opportunity is for you! Responsibilities Agile Leadership: Provide hands-on technical leadership and m