Helpdesk Analyst Jobs

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Helpdesk Analyst

Manage My Dream, LLC

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Remote

Third Party, Contract

Position: helpdesk/product support Analyst Location: Austin, Texas 78744 Duration: 12 Months Rate: $55/hr on corp NOTE-position is remote and required local to TX II. CANDIDATE SKILLS AND QUALIFICATIONS Leadership of a help desk / service desk Experience developing process / training documentation Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Experience gathering and analyzing performance metrics Ability to guide knowledge tr
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Posted 2 hours ago

Help Desk Analyst - Locals Only

Swift Strategic Solutions Inc

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On-site in Harrisburg, Pennsylvania, USA

Third Party, Contract

A Public Sector client of ours is looking for a Help Desk Analyst to work on their ongoing project in the Harrisburg, PA office. Below are the additional details of this role: Required Skills: We need a minimum of 5+ years of hands-on experience in the following. 4-year college degree in Computer Information Systems or equivalent technical studyMicrosoft certifications preferred5 plus years field experienceMicrosoft 365/Windows OS - Windows 10Microsoft Edge supportMicrosoft SharePoint Online exp
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Posted 6 hours ago

Helpdesk Support Analyst

TEKsystems c/o Allegis Group

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On-site in Baltimore, Maryland, USA

Full-time

Description: Our customer is in the process of moving to a self service portal for all end user related password resets. In order to mitigate increased workload related to password resets the customer will have all password reset calls flow to this resource. Once the initial password is reset, the end user will need to be enrolled to the new portal which this resource will assist with walking them through the process and setting them up within the new Cherwell system. The Helpdesk team supports
Posted 8 hours ago

Help Desk Analyst

Paragon IT Professionals

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On-site in West Des Moines, Iowa, USA

Contract

IT Service Desk Analyst Provide Hardware/Software supportMobile (Apple/Android) supportCustomer Service skillsWork within different levels of an organizationPhone and In Person support with internal customersGreat Attitude and Mindset - willing to learn
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Posted 1 day ago

Customer Support (Help Desk) Analyst

Enterprise Horizon Consulting Group

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Hybrid in Yorktown, Virginia, USA

Contract

Company Overview Enterprise Horizon Consulting Group (EHCG) is a Woman-Owned Small Business specializing in IT Consulting which has successfully delivered key capabilities to the Navy, Army, and NASA over the past 15+ years. EHCG provides best in class services to its customers in the following areas: Business Systems Services; Business Intelligence; Data Analytics and Dashboarding; Enterprise Resource Planning (SAP) Implementation; Legacy System Optimization; Digital Transformation; Cloud Migr
Posted 23 hours ago

Helpdesk Analyst - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

Helpdesk Analyst, Centreville, VA We are seeking a Helpdesk Analyst with 2 to 4 years of Helpdesk Technician experience. You should enjoy interacting with clients to solve their IT problems and issues and working with a team of energetic people who enjoy "gaming" in their spare time. This client remote work, conducted from the business office, requires communication with clients, so excellent communication skills are required. Previous experience in a similar client relationship is required.
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Posted 1 day ago | Updated 10 hours ago

Help Desk Analyst I

Robert Half

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On-site in Grand Rapids, Michigan, USA

Full-time

Description There is an opening for a Help Desk Analyst through Robert Half. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Grand Rapids, Michigan area and is a long-term contract / temporary to hire o
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Posted 3 days ago | Updated 8 hours ago

Help Desk Analyst II

Robert Half

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On-site in St. Charles, Illinois, USA

Full-time

Description If you are looking for work as a Help Desk Analyst, you could find the right opportunity with Robert Half! You'll be right for this position if you have a can-do attitude and are looking to be part of a highly motivated team. This Service Desk Analyst job's main duty is to represent the Service Desk by consulting with 2nd and 3rd level teams to help transition new and changing services. That might mean creating knowledge articles and arranging training for other Service Desk Analysts
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Posted 4 days ago | Updated 8 hours ago

Help Desk Analyst

Robert Half

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On-site in Boulder, Colorado, USA

Full-time

Description This job is for someone who excels at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be preferred for this Help Desk Analyst position. This Help Desk Analyst role is based in the Boulder, Colorado area and is a long-term contract / temporary to hire o
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Posted 2 days ago | Updated 8 hours ago

Help Desk Analyst

TEKsystems c/o Allegis Group

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On-site in Beloit, Wisconsin, USA

Full-time

This person will be taking technical calls and emails. They will be handling everything technology related and IT support related. Understanding of things such as Network, Printer, SW/HW Issues, mobile devices, password resets and any other IT related issues. 100% onsite 65% phone/45% email ticket support Use ServiceNow Skills: Help desk support, Help desk, Customer service, Troubleshooting, Active directory, Support, Ticketing system, Phone support, Technical support, Servicenow Top Skills Det
Posted 4 days ago | Updated 8 hours ago

Help Desk Analyst I

Robert Half

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On-site in Milwaukee, Wisconsin, USA

Full-time

Description Robert Half is looking for a Help Desk Analyst to support local and field users in a growing company. As a Help Desk Analyst, you must have a passion for solving problems in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have a number of opportunities to make a positive impact on the department and the broader organization. This Help Desk Analyst role is located in the Milwaukee, Wisconsin area and i
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Posted 3 days ago | Updated 8 hours ago

Help Desk Analyst I

Robert Half

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On-site in Scranton, Pennsylvania, USA

Full-time

Description Robert Half might have the Help Desk Analyst job for you, if you want to work in an innovative and fast-paced environment. Creatives with talent for solving both routine and unique problems will be a great fit for this position. Candidates who can support local and field users in a highly visible role that has a positive impact on both the department and the company will be a good fit for this position. This Help Desk Analyst role is located in the Scranton, Pennsylvania area and
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Posted 3 days ago | Updated 8 hours ago

Help Desk Analyst III

Robert Half

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On-site in Portsmouth, New Hampshire, USA

Full-time

Description Join a dynamic and growing company at the forefront of technological innovation. With a commitment to excellence and a passion for providing top-tier service to clients. We are seeking a skilled IT Helpdesk Specialist to join our team. If you are enthusiastic about technology, possess strong problem-solving skills, and thrive in a fast-paced environment, we want to hear from you. Position Overview: As an IT Helpdesk Specialist, you will be responsible for providing comprehensive supp
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Posted 4 days ago | Updated 8 hours ago

Help Desk Analyst

Robert Half

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On-site in McAllen, Texas, USA

Full-time

Description Robert Half is actively in need of a Help Desk Analyst to support local and field users in a growing company in the Financial Services industry. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the
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Posted 2 days ago | Updated 8 hours ago

Help Desk Analyst II

Robert Half

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On-site in Cheektowaga, New York, USA

Full-time

Description Robert Half is looking for Help Desk Analysts like you to join our team! The ideal candidate for this position has a can-do attitude and is looking to be part of a highly motivated team. This Service Desk Analyst job might be for you if you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. The perfect candidate for this job will be able to create knowledge articles and arrange training for other Service Desk Analysts
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Posted 4 days ago | Updated 8 hours ago

Help Desk Analyst

StarsHR Inc

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On-site in Harrisburg, Pennsylvania, USA

Contract

Required Skills: Experience with call tracking and ticketing softwareAttentive to details and ability to be resourceful (using supplieddocumentation) Ability to support users with limited knowledge of computers,software, hardware, and systems Above average communication skills and telephone manner.Excellent organizational skillsBasic User & Security Group Active Directory administrationStrong knowledge of Microsoft based operating systems with emphasis onWindows 7 and Office 365 Experience with
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Posted 13 days ago | Updated 9 hours ago

Help Desk Analyst I

Robert Half

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On-site in Waltham, Massachusetts, USA

Full-time

Description Robert Half might have the Help Desk Analyst job for you, if you want to work in an innovative and fast-paced environment. You'll love this job if you are a creative with a talent for solving both routine and unique problems. This role will support local and field users in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is based in the Waltham, Massachusetts area and is a long-term contract / temporary to hire opp
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Posted 2 days ago | Updated 8 hours ago

Help Desk Analyst, 11 Am - 7 Pm

TEKsystems c/o Allegis Group

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On-site in New York, New York, USA

Full-time

Description: Our client, an international law firm in midtown Manhattan, is looking for a Service Desk Analyst on a long term contracting basis. This person will be providing phone/remote/email support of 1000+ users with issues involving Windows 10, Active Directory, MS Office 2016/365, Citrix, VPN, mobile devices, MDM, and iManage document management. ISM (Ivanti Service Manager) is hte ticketing system. Candidates must have a great combination of excellent customer service and strong technica
Posted 1 day ago | Updated 8 hours ago

Tier 2-3 Help Desk Analyst - M

Next Step Systems

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On-site in Centreville, Virginia, USA

Full-time

Tier 2-3 Help Desk Analyst, Centreville, VA We are looking for a Tier 2-3 Help Desk Analyst for the Helpdesk. We are looking for candidates with 4-5 years of experience that are comfortable with going on-site to clients. The Help desk does not typically go on-site; however, we are looking for individuals that are interested in growth. We are hoping this candidate will have enough experience to easily transition into a Client Consultant role within 6 to 9 months of working on the Helpdesk. Thi
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Posted 1 day ago | Updated 10 hours ago

Help Desk Analyst II

Robert Half

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On-site in Phoenix, Arizona, USA

Full-time

Description If you want to join the team at Robert Half, consider this Help Desk Analyst opportunity. This position is best for someone with a can-do attitude who is looking to be part of a highly motivated team. This Service Desk Analyst job might be for you if you can represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. In the course of your work, you might need to create knowledge articles and arrange training for other Service Des
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Posted 2 days ago | Updated 8 hours ago