Helpdesk Analyst Jobs

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Bilingual Help Desk Analyst

DataStaff, Inc.

Hybrid in Durham, North Carolina, USA

Contract

DataStaff, Inc. is in immediate need of a Bilingual Help Desk Analyst for a long-term contract opportunity with one of our direct clients in Durham, NC. * This position is hybrid, onsite work may be required at some point and the selected candidate should be comfortable with onsite work. Local travel may be required * English/Spanish Bilingual required Job Description: This is an Application/Production Support position where the selected candidate will support the application by assisting outs

Help Desk Analyst I

Robert Half

On-site in Miramar, Florida, USA

Contract

Description Someone who excels at coming up with creative solutions to technical issues will find a great opportunity in this position! Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be preferred for this Help Desk Analyst position. This Help Desk Analyst role is located in the Miramar, Florida area and is a long-te

Help Desk Analyst I

Robert Half

On-site in Miramar, Florida, USA

Contract

Description Do you excel at coming up with creative solutions to technical issues? Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. Candidates with strong problem-solving skills and a passion for making effective change within an organization will be preferred for this Help Desk Analyst position. Located in Miramar, Florida, the Help Desk Analyst opportunity is a long-term contract / temporary role. Your responsibilities in this ro

Help Desk Analyst I

Robert Half

On-site in Miramar, Florida, USA

Contract

Description Candidates who excel at coming up with creative solutions to technical issues will be a great fit for this position. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We're looking for candidates with strong problem-solving skills and a passion for making effective change within an organization for this Help Desk Analyst position. Located in Miramar, Florida, the Help Desk Analyst opportunity is a long-term contract / te

Help Desk Analyst

V Group Inc

On-site in Durham, North Carolina, USA

Full-time, Third Party, Contract

Client: State of North Carolina Job Title: Help Desk Analyst Start Date: ASAP Location: Research Triangle Park, Durham NC (Onsite) Position Type: Contract (07+ Months) Interview Type: Webcam/In-Person Ceipal ID: SNC_HD654_AB Requirement Id - NCFAST Help Desk Analyst-Bilingual (731654) Department: NCDHHS North Carolina Department of Health and Human Services Description: The NC Department of Health and Human Services, the Office of NC FAST is seeking the services of two (2) Bilingual App

Help Desk Analyst-Bilingual

Datasoft Technologies, Inc.

On-site in Durham, North Carolina, USA

Contract

Help Desk Analyst-Bilingual Hybrid About the Job Duration: 6+ Months Contract (possibility of extension) Location: Hybrid- Durham, NC Pay rate: Hourly, depending on experience Job ID: 731654 Qualifications: Each position will act as a member of the Operations and Maintenance Support Team. These positions will be liaisons between Business, Program Management, System Development and A&I Tech Architects to coordinate system change requests that need to be created, budgeted, approved and implement

Helpdesk Support Analyst

Collabera LLC

On-site in San Antonio, Texas, USA

Contract

Location: San Antonio, TX Title: Helpdesk Analyst Must Haves: Tier1 Support Ticketing experience (ServiceNow preferred) Troubleshooting

Help Desk Analyst-Bilingual

Agile Global Solutions, Inc

On-site in Durham, North Carolina, USA

Third Party, Contract

seeking the services of two (2) Bilingual Application/Production Support Help Desk Analysts to assist with production support analysis and resolution of escalated Help Desk tickets. This is an Application/Production Support position where the selected candidate will support the NC FAST application by assisting outside customers/agents who are accessing the system. This role requires someone who has a high level of customer experience and who is bilingual, English and Spanish. This is software b

Helpdesk Support Analyst

Albano Systems Inc

Hybrid in Allentown, Pennsylvania, USA

Contract

This is a hybrid contract to hire role (Tues., Wed., Thurs.) Work location is Allentown, PA This position requires providing essential support to end-users and addressing IT-related issues efficiently. Key Responsibilities: User Assistance: Respond to user inquiries and issues promptly via phone, email, or ticketing system.Problem Identification: Diagnose and troubleshoot hardware, software, and network issues for end-users.Documentation: Maintain accurate records of user issues, resolutions, an

Help Desk Analyst II

Robert Half

On-site in Wausau, Wisconsin, USA

Full-time

Description Robert Half is currently seeking an experienced IT Support Technician (Level 2) for our client located in Wausau, WI. This is a Direct/Permanent Hire role with our client. In this role you'll be responsible for providing top-notch technical support to internal and external customers. You'll be experienced in supporting integrated enterprise applications, troubleshooting hardware and software, and keeping users up and running. As this is a client-facing role, you'll be expected to mai

Help Desk Analyst - Bilingual(Spanish)

Atash Enterprises, LLC

On-site in Raleigh, North Carolina, USA

Third Party, Contract

Job Responsibilities Responsibilities include:-Monitoring incoming issues that are resolved by the front line Help Desk staff-Diagnosing the root cause and resolving isolated issues-Escalating customer issues to development staff-Recommending product and process improvement strategies based on perceived trends or patterns in field issues-Working with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and tes

Help Desk Analyst

TEKsystems c/o Allegis Group

On-site in Warrendale, Pennsylvania, USA

Full-time

Description of project: The hiring manager will be starting a 1-week training class, on-site at the Warrendale office to train the candidates on what their day-to-day will look like. After the week of training, candidates will be remotely handling incoming calls and handling all technical issues. They will need to thoroughly document the situation that the store is having, then read through given scripts on how to fix the issue and communicate that back to the store rep. This is going to be a h

Help Desk Analyst-Bilingual

Refulgent Technologies Inc.

Hybrid in Durham, North Carolina, USA

Contract

Help Desk Analyst-Bilingual HYBRID - NC, USA Experience and knowledge of browser-based applications.Experience researching, analyzing and interpreting automated system problems.Experience working in a Application/Production Support based (not hardware) help desk environment.Working knowledge of Social Services and Medicaid programs and systems.Experience writing and running SQL queries.Experience in phone based Customer Service focused roles, being able to think and respond quickly to customer q

Helpdesk Analyst

Motion Recruitment Partners, LLC

On-site in Atlanta, Georgia, USA

Full-time

Come join our team. Our client is looking for a Helpdesk Analyst for a 36-month contract in Atlanta, GA 30328. Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation. Contract Duration: 36 Months Required Skills & Experience 2 + years of Client Support experience with the use of support tools: phone, email, incident management (Reme

NCIS Helpdesk Analyst Tier I

General Dynamics Information Technology

On-site in Quantico, Virginia, USA

Full-time

Join GDIT and be a part of the team of men and women that solve some of the world's most complex technical challenges. The NCIS team is searching for an Helpdesk Analyst Tier I to join their program in Quantico, VA. The Naval Criminal Investigative Service (NCIS) is an organization of approximately 2,000 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the DON component with primary responsibility for criminal investigation, law enforcement (LE), co

Help Desk Analyst III

Robert Half

On-site in Phoenix, Arizona, USA

Full-time

Description Robert Half's client is seeking a Level 3 Help Desk Technician. As a Level 3 Help Desk Technician, you will play a crucial role in providing technical support and assistance to our clients, ensuring the smooth operation of their systems and applications. This is a hybrid role, requiring 2 days onsite in Phoenix after an initial period of 1-2 weeks of onsite training. Responsibilities: Provide advanced technical support and troubleshooting for hardware, software, and network-related

Help Desk Analyst-Bilingual - HYBRID

Chandra Technologies, Inc.

Hybrid in Durham, North Carolina, USA

Contract

Job Description: Corp to Corp Resumes are accepted. This is an Application/Production Support position where the selected candidate will support the NC FAST application by assisting outside customers/agents who are accessing the system. This role requires someone who has a high level of customer experience and who is bilingual, English and Spanish. This is software based help desk role. Each position will act as a member of the Operations and Maintenance Support Team. These positions will be lia

Tier II Help Desk Analyst

SAIC

On-site in Washington, District of Columbia, USA

Full-time

Job ID: 2404458 Location: WASHINGTON, DC, US Date Posted: 2024-03-26 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: DOE Q Potential for Remote Work: No Description We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with SAIC. In this role you are responsible for instal

Help Desk Analyst-Bilingual

GLOBAL VISSE INC

Hybrid in Durham, North Carolina, USA

Third Party, Contract

Help Desk Analyst-Bilingual Location: Durham, NC (Hybrid) 12+ Months Contract This is an Application/Production Support position where the selected candidate will support the Client application by assisting outside customers/agents who are accessing the system. This role requires someone who has a high level of customer experience and who is bilingual, English and Spanish. This is software based help desk role. Each position will act as a member of the Operations and Maintenance Support Team. T

Help Desk Analyst II

Robert Half

On-site in Fitchburg, Wisconsin, USA

Full-time

Description Robert Half is looking for a part time helpdesk II in Madison, Wisconsin. Shift is flexible, but afternoons are preferred during business hours. 1. MacOS 2. Linux 3. Zendesk 4. Ticketing Systems 5. Problem Solving 6. Customer Focused 7. Processes and Procedures Requirements Mac OS, Mac Computers, Linux, Zendesk, Basic Troubleshooting, Trouble Tickets, Customer Support, Customer success, Customer Satisfaction, Customer experience Technology Doesn't Change the World, People Do.