Helpdesk Analyst Jobs in Charlotte, NC

Refine Results
1 - 20 of 73 Jobs

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
Easy Apply
Posted 5 days ago | Updated 8 hours ago

Help desk Analyst

Morph Enterprise LLC

•

Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
Easy Apply
Posted 7 days ago

Helpdesk Analyst

Apexon

•

Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
Easy Apply
Posted 42 days ago | Updated 8 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
Easy Apply
Posted 12 days ago | Updated 6 hours ago

Systems Operations Manager/Production Support Manager

Acruex Inc.

•

Charlotte, North Carolina, USA

Contract, Third Party

Hi There, We have urgent opening with our direct client Job Title :: Systems Operations Manager/Production Support Manager/Splunk Manager Work Location :: Charlotte - 601 S. Tryon Street (601 S. Tryon Street, Charlotte, NC 28202)/ Onsite in Charlotte minimum 3 days a week Duration : 08+ months Note North Carolina Candidat's only Must have skills Dynatrace Splunk AWS Help Desk Mandatory Skills :: **Strong analytical skills - able to triage an issue - own a problem through resolution prior
Easy Apply
Posted 60+ days ago | Updated 2 days ago

Technical Support Engineer

TEKsystems c/o Allegis Group

•

Charlotte, North Carolina, USA

Full-time

Description: The Technical Support Analyst is responsible for 1st/2nd and even 3rd level troubleshooting and resolving technical issues on a wide variety of installed software and hardware. The technical support lead provides consultation, training, troubleshooting, and problem-solving to all our client's internal internal/external users. This position has capacity to move into a Lead role in the IT Organization. Skills: Technical support, Customer service, Troubleshooting, Help desk, Desktop, A
Posted 1 day ago | Updated 8 hours ago

IT Support Partner

TEKsystems c/o Allegis Group

•

Charlotte, North Carolina, USA

Full-time

Description: The IT Technical Support Partner is responsible for troubleshooting and resolving technical issues on a wide variety of installed software and hardware. The technical support analyst provides consultation, training, troubleshooting, and problem-solving to all internal internal/external users prior to and after a product purchase. This support role is primarily responsible for supporting Office and Production environment employees for hardware, firmware, software and services. Potent
Posted 1 day ago | Updated 8 hours ago

Network Operations Technician

TEKsystems c/o Allegis Group

•

Charlotte, North Carolina, USA

Full-time

Description: The team is looking to bring on 1 Network Operations Technicians to provide management and support of the company's Data, Voice, Security, and Wireless networks. Work as part of a network operations center to maximize stability, availability, and functionality of the production environment as well as provide inbound support for network related issues. Assist in supporting routine moves, adds, and changes within the company's network. Skills: Ccna, Troubleshooting, Support, Network c
Posted 1 day ago | Updated 8 hours ago

Desktop Support Technician

CRG Corporation.

•

Charlotte, North Carolina, USA

Full-time

Desktop Support Technician Hybrid / Onsite (2x per week) Hours: 8-5p Location: Charlotte, NC $18-$23/hour This individual will be the first line of support for our internal and external customers for all IT services and equipment. Will be managing the help desk tickets and assigning them to the second line of support when necessary. Will be configuring, setting up, monitoring, troubleshooting computers, phone systems, printers, AD logins and email accounts. This position performs analytical, te
Posted 60+ days ago | Updated 8 hours ago

Systems Operations Manager

Judge Group, Inc.

•

Charlotte, North Carolina, USA

Full-time

Location: Charlotte, NC Description: Our client is currently seeking a Systems Operations Manager Job Description: Systems Operations Manager to join a major finance client committed to developing award-winning technology services and products that make life easier. This role requires working onsite three days a week in Charlotte, NC. Must-have Skills: 1. Strong analytical skills with the ability to triage and own problems through resolution. 2. Prior helpdesk experience. 3. Applied experien
Posted 45 days ago | Updated 8 hours ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

•

Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
Easy Apply
Posted 1 hour ago

Help Desk

Apexon

•

Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
Easy Apply
Posted 42 days ago | Updated 2 days ago

Tier 1 - Help DeskTechnician -Remote

TransAmerica Technology Services

•

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use
Easy Apply
Posted 9 days ago

Fullstack Application Developer

Pan Asia Resources Pte Ltd.

•

Remote

Full-time

We are currently seeking Full Stack Application Developer with deep expertise in Java, web, and database technologies. As a full stack Java Application developer of the Business Systems Development team, you will participate in designing, developing and implementing exchange systems that directly support trading, help desk, surveillance, clearing, business intelligence, finance and other complex middle and back office operational systems. Strong written and oral communication skills are essentia
Easy Apply
Posted 1 day ago

Technical Writer

Advent Global Solutions, Inc.

•

Remote

Contract

Role: Technical Writer REMOTE MUST HAVE Tech Writing background Optiva or PLM experience Sharepoint Excel Technical Writer R&D Systems is a technical role within the Campbell Corp. R&D Digitization and Product Lifecycle Management (PLM) team responsible for performing system administrator duties in R&D systems. Role involves updating, changing, and obsoleting food ingredients, packaging materials, formula codes, and specification data while ensuring compliance with documented processes and namin
Easy Apply
Posted 8 days ago | Updated 7 days ago

PHP Developer

Technology Consulting Inc.

•

Remote

Full-time

TCI has an immediate need for a PHP Developer in Washington, DC area for hybrid remote. This is not a Corp2Corp opportunity. This is a long-term contract opportunity with the possibility of hire. In addition to competitive, market-rate based pay, TCI provides all our Consultants with Comprehensive Medical/Dental Insurance, 401k, Life Insurance and Long-Term Disability benefits. THIS POSITION REQUIRES SHIP AND A PUBLIC TRUST SECURITY CLEARANCE. SUMMARY The PHP Developer will be responsible for
Easy Apply
Posted 16 days ago | Updated 5 hours ago

Jr Production Support Analyst

Navigant Consulting

•

Remote

Part-time

Job Family : User Support (Digital) Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do : Receive application support requests from the Level 1 help desk or other help desks, perform initial triage.Create tickets and/or confirm ticket receipt in Government's Remedy ticketing system. Ensure Tier 2 and 3 support personnel are aware of critical tickets.Escalate critical issues to the appropriate team point of contact. Communicate with customers and/or st
Posted 1 day ago | Updated 7 hours ago

Client Services Support Specialist

Kforce Technology Staffing

•

Remote or Ramsey, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s
Posted 13 days ago | Updated moments ago

Tier 1 Customer Support - Remote

TEKsystems c/o Allegis Group

•

Remote or Jacksonville, Florida, USA

Full-time

NOW HIRING FULLY REMOTE TIER 1 HELP DESK REPRESENTATIVES!! **Position will be interviewing in 2 weeks and starting in June. Equipment is provided.** Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues.Will handle roughly 30-50 inbound calls a day dealing with troubleshooting and support.The Customer Service Representative (CSR) is a member of the Family Tech support Contact Center.The CSR is responsible for responding to a high
Posted 1 day ago | Updated 8 hours ago

Help Desk - REMOTE

Motion Recruitment Partners, LLC

•

Remote or Memphis, Tennessee, USA

Full-time

Our client is looking for a Help Desk Support on a 11-month contract in Memphis, TN. Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management. You will work alongside some o
Easy Apply
Posted 13 days ago | Updated 8 hours ago