Helpdesk Analyst Jobs in Chicago, IL

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Help Desk Analyst I

Robert Half

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On-site in Glenview, Illinois, USA

Contract

Description If you want to work at a growing company, apply for Robert Half's Help Desk Analyst job, where you will support local and field users. You will excel at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. Located in Glenview, Illinois, the Help Desk Analyst opportunity is a long-term
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Posted 26 days ago | Updated 3 hours ago

Help Desk Analyst

Network Data Systems

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Hybrid in Schaumburg, Illinois, USA

Full-time

The Help Desk Analyst will support NDS at their Schaumburg HQ by providing support to include technical advice, guidance, and informal training to end users (local and remote) for hardware and software. Perform necessary diagnostic and corrective actions for hardware and software problems. Respond, resolve and document all service tickets using NDS proprietary ticketing system. Provide high level of customer satisfaction in a timely manner. The right candidate will possess a balance of both tech
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Posted 60+ days ago | Updated 8 days ago

Helpdesk Analyst

Manage My Dream, LLC

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Remote

Third Party, Contract

Position: helpdesk/product support Analyst Location: Austin, Texas 78744 Duration: 12 Months Rate: $55/hr on corp NOTE-position is remote and required local to TX II. CANDIDATE SKILLS AND QUALIFICATIONS Leadership of a help desk / service desk Experience developing process / training documentation Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Experience gathering and analyzing performance metrics Ability to guide knowledge tr
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Posted 2 days ago

Help Desk Analyst

Robert Half

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Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 3 hours ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 2 days ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 36 days ago | Updated 2 days ago

PTC Windchill Helpdesk Support Analyst - Space/Satellite Systems (Remote)

Northrop Grumman

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Remote

Full-time

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to
Posted 1 day ago | Updated 11 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 6 days ago | Updated 6 days ago

Helpdesk Level 1

Microtek Staffing Services

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On-site in Chicago, Illinois, USA

Full-time

Job Title: Help Desk Support Engineer Job Duration : Full Time Job Location : Chicago, IL Job Description : Responding to inquiries from members and users to help them resolve technical issues via email or in person. Diagnose, troubleshoot, and resolve software, hardware, and network problems for Portal employees and members. Log all help desk interactions and maintain accurate records of issues and resolutions. Conducting preventative maintenance checks and updates the technology infrastructu
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Posted 9 days ago | Updated 10 hours ago

Entry level Desktop support

Sunrise Systems, Inc.

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On-site in Chicago, Illinois, USA

Contract

Looking for a Onsite Entry level Desktop Support in Chicago, IL. Job Details: Job Title: Entry Level Desktop Support Job Duration: 6 Months on W2 Job Location: Chicago, IL 60611 Job Description: Responsibilities: As a Support Specialist, you will perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer s
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Posted 15 days ago | Updated 9 days ago

Enterprise IT Operations Support Manager

Cook County Bureau of Human Resources

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On-site in Illinois, USA

Full-time

Under the direction of the Director of Enterprise Solutions, is responsible for the daily operations of information services activities such as IT Help Desk/End User Services Operations. Manages support staff whose main duty is to troubleshoot technical PC and or network issues for end users. Responsible for hiring, assigning and monitoring workload, determining priorities and ensuring that division objectives are met. Performs other duties as assigned. Attention Applicants: Please be advised
Posted 27 days ago

Desktop Support Technician

Hired by Matrix, Inc.

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Hybrid in Chicago, Illinois, USA

Contract

Do you want more than just another job? Are you ready to team up with an organization that values your contributions? Then Hired by Matrix is for you!Working with some of the US' premier companies, we excel at connecting candidates with positive cultures and dynamic teams. We even go the extra mile with our signature Consultant Appreciation Program (CAP) to help them in their future job searches.Hired by Matrix has provided talent solutions to enhance organizations' team capacities for over thre
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Posted 2 days ago | Updated 3 hours ago

Desktop Support - Full Time Job - Chicago, IL - Direct Client

SANS

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On-site in Chicago, Illinois, USA

Full-time

Desktop helpdesk role. Someone who has dealt with the tempermant and invesmmet people.. Get a meeting with Spencer. LOCAL CANDIDATES ONLY Job description Offer 1st line in person and telephone support to internal users with IT software or hardware questionsResolve standard IT problems on the telephone quickly in accordance with internal procedures.If necessary, escalate problems to next line support..Report reoccurring problems to the Network Manager of IT to better optimize our processes.Maint
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Posted 8 days ago | Updated 8 days ago

Managed Service Help Desk Technician - M

Next Step Systems

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On-site in Oak Brook, Illinois, USA

Full-time

Managed Service Help Desk Technician, Oak Brook, IL This is a full time permanent Managed Service Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time
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Posted 2 days ago | Updated 17 hours ago

IT Helpdesk Support

SANS

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On-site in Chicago, Illinois, USA

Full-time

TECH MATCH Title Desktop Support / Help Desk Chicago Local candidates only. No H1Bs Onsite with one day a week hybrid. Looking for a sophisticated Desktop Support / Help Desk person who has worked with and dealt with the temperament and urgency of Investment Banking people . Portfolio Managers. This role is to be the right hand guy of the person doing it now as the group is expanding. The company has a start up attitude where everything has to be done now. You will be on call, including weeken
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Posted 1 day ago

Managed Service Support Engineer - M

Next Step Systems

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On-site in Oak Brook, Illinois, USA

Full-time

Managed Service Support Engineer, Oak Brook, IL This is a full time permanent Managed Service Support Engineer position. Looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time downtown and t
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Posted 2 days ago | Updated 17 hours ago

Level 1 Support Specialist

TEKsystems c/o Allegis Group

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On-site in Northbrook, Illinois, USA

Full-time

Description: This persons only responsibility will be grabbing tickets. This is due to an influx in tickets coming over the next few months. Help desk tickets, walk ups, desk side support. 5 days per week in Northbrook. Should be close to Northbrook so their commute is not a pain. The tech support personnel should be able to provide password reset instructions and assist with multi-factor authentication setup. The resolution rate for level one tickets is not defined, but the previous employee h
Posted 2 days ago | Updated 3 hours ago

Level 1 Support Specialist

TEKsystems c/o Allegis Group

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On-site in Northbrook, Illinois, USA

Full-time

Description: Our client is looking for an IT Specialist to join their team in Northbrook, IL! Responsibilities: Help desk tickets, walk ups, desk side support.Recently purchased licenses for Windows 365.The tech support personnel should be able to provide password reset instructions and assist with multi-factor authentication setup.The ideal candidate should have 2-3 years of experience and be patient and able to work with different types of people.The top two technologies the candidate should b
Posted 2 days ago | Updated 3 hours ago

IT Specialist

Jobot

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On-site in Bensenville, Illinois, USA

Contract

This position involves user onboarding/offboarding, resolving end-user issues, help desk, and troubleshooting hardware related problems as they arise. This Jobot Consulting Job is hosted by: Chris Gonzalez Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $20 - $25 per hour A bit about us: The premier fresh and frozen seafood processor and specialty food distributor servicing fine restaurants, hotels, country clubs and grocers from our facili
Posted 1 day ago | Updated 3 hours ago

Director of Service Delivery

Motion Recruitment Partners, LLC

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On-site in Oak Brook, Illinois, USA

Full-time

Job Description We are assisting a technology solutions company based in the Chicagoland area in the recruitment of a full-time Service Delivery Director. They prefer that you are onsite to build team morale, learn your environment, and overall, just be a mentor. This company provides a comprehensive range of technology sales, services, and consulting, emphasizing a personalized approach to address the unique needs of each customer and their environment. As the Service Delivery Director, you'll
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Posted 60+ days ago | Updated 2 hours ago