Helpdesk Analyst Jobs in Houston, TX

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Help Desk Analyst

Robert Half

•

Remote

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 4 days ago | Updated 6 hours ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 6 days ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 40 days ago | Updated 6 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 10 days ago | Updated 10 days ago

IT Support Specialist

Technology Recruiting Solutions,Inc.

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On-site in Houston, Texas, USA

Full-time

IT Support Specialist Houston, Texas Central Houston company has an immediate need for a IT Support Specialist for a permanent position. Responsibilities: -Serve as IT Support Specialist is the company's first line of defense for technical issues. -Act as the primary point of contact for employees needing assistance with technology. -Investigate and resolve employee technical problems. If an issue cannot be fully resolved, escalate it appropriately. Ensure the employee's concern is fully addres
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Posted 6 days ago | Updated 9 hours ago

IT Helpdesk Technician - Mandarin Speaker

Randstad Digital

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On-site in Houston, Texas, USA

Full-time

job summary: We are looking for a competent Helpdesk Support Technician to provide fast and efficient technical assistance on computer systems and users. This person will join a team that supports users by wearing multiple hats. A typical day might include troubleshooting via phone, by remoting into machines, actually walking up and fixing machines, setting them up, licenses etc. Need someone that does whatever it takes to keep the users equipment up and functioning! 50/50 phones vs Hands-on. l
Posted 25 days ago | Updated 6 hours ago

Entry Level IT Support Technician

INSPYR Solutions

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Hybrid in Houston, Texas, USA

Contract

Title: IT Support Specialist Location: Houston, TX Duration: Contract to hire Work Requirements: , Holders or Authorized to Work in the USQualified and interested candidates should email their resumes to Taylor Kast - We are seeking an Entry-level IT Support Tech for one of its clients in the Houston area. This person will be tasked to handle internal tickets supporting point of sale issues or other system issues where needed. Qualified candidate will be driven, motivated and has a sense of u
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Posted 5 days ago | Updated 6 hours ago

Operator I, Computer

IT Avalon

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On-site in Houston, Texas, USA

Full-time

Description & Requirements At company, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we Client the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. Card Processing Solutions (CPS) Hosting Operations is seeking a Computer Operator to joi
Posted 4 days ago | Updated 6 hours ago

Product Support Representative

Kforce Technology Staffing

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On-site in Houston, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Product Support Representative in Houston, TX. Responsibilities: * Product Support Representative will provide technical support regarding our products to our customers experiencing usage or performance-based issues * Monitor email and phone communication (both internal and external) to acknowledge and address reported issues with hardware, software, networking, and other computer-related technologies promptly and properly * Determine the
Posted 13 hours ago | Updated 2 hours ago

Desktop Technician - Trading

Kforce Technology Staffing

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On-site in Houston, Texas, USA

Contract

RESPONSIBILITIES: Kforce's client in the energy industry is searching for a Trader Support Analyst provides dedicated in-person (on the floor) business proximate IT support to Traders and Front Office Commercial staff, workers with real-time impacts to the trading business. Summary: The team serves as a first point of contact for all Trading IT issues, of which includes standard desktop services and general triage for enterprise and application services for their designated locations and remote
Posted 13 days ago | Updated 2 hours ago

IT Infrastructure Operations Manager

Paradigm Group

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Hybrid in Houston, Texas, USA

Full-time

Role: IT Infrastructure & Operations Manager Work Location: Houston, TX (Hybrid, 2-3 days onsite) Number of Positions: 1 Type: Fulltime Reports to: SVP IT & Cyber Industry: Telecommunications Company Size: 500-1000 S AND THOSE AUTHORIZED TO WORK IN THE US ARE ENCOURAGED TO APPLY. WE ARE UNABLE TO PROVIDE SPONSORSHIP AT THIS TIME. ONLY LOCAL CANDIDATES WILL BE CONSIDERED AT THIS TIME Summary: The IT Infrastructure and Operation Manager is a hands-on leader of global cloud and on-premises infr
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Posted 19 days ago | Updated 3 days ago

IT Support

Primary Services

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On-site in Houston, Texas, USA

Contract

Primary Services is seeking a skilled Computer Support Technician to join a dynamic IT Department in a corporate environment. This pivotal role involves providing technical assistance and support for computer systems, hardware, and software to ensure seamless operation of the organization's IT infrastructure. Responsibilities: Provide technical support to end-users for hardware, software, and network-related issues. Install, configure, and maintain computer systems, peripherals, and software ap
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Posted 31 days ago

System Network Administrator

INSPYR Solutions

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Hybrid in Pasadena, Texas, USA

Full-time

Title: Systems/Network Administrator Location: Houston, TX (Pasadena, TX - 77505) Duration: Permanent, Direct-Hire Compensation: $90k-$120k Work Requirements: , Holders or Authorized to Work in the US. Key Points: Strong skills in hybrid server infrastructure with Azure/O365 is a requirement Knowledge and experience in routing & switching and firewalls is required Summary: As a Senior Systems/Network Administrator, you will be responsible for setting the strategic direction and overseeing the ne
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Posted 5 days ago | Updated 6 hours ago

Sr. IT Cybersecurity Specialist (Hybrid)

Irvine Technology Corporation (ITC)

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On-site in Houston, Texas, USA

Full-time

Sr. IT Cybersecurity Specialist (Hybrid) We have an immediate need for a direct hire Sr. IT Cybersecurity Specialist to join a global oil exploration and production company. The ideal candidate is an experienced and dynamic individual who will manage day-to-day IT Security operations, oversee Security Incident Response, manage the 3rd party risk management program, coordinate with the security team to address risks, and ensure needs of the business and operations are addressed in a timely manner
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Posted 4 days ago | Updated 6 hours ago

IT Security Specialist - SOC (Hybrid)

Irvine Technology Corporation (ITC)

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On-site in Houston, Texas, USA

Contract

IT Security Specialist - SOC (Hybrid) We have an immediate need for an IT Security Specialist - SOC to join a global oil exploration and production company. The IT Security Specialist is an experienced and dynamic individual who will serve as the lead for the organization s Security Operations Center (SOC) function. Location: Houston, Texas (Hybrid) This job expects to pay around $135,000 140,000 annually. What You Will Do: Contribute to cybersecurity vision, roadmap, and execution planLead and
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Posted 60+ days ago | Updated 6 hours ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 13 days ago | Updated 12 days ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 40 days ago | Updated 11 hours ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

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Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 10 days ago | Updated 2 hours ago

Software as a Service - Product Support REMOTE!

Beacon Hill Staffing Group

•

Remote

Contract

Please respond to these questions on the top of your resume to be considered. Applicants not following this process may be immediately disqualified. Responses must include the proper number and letter format (please see below) in front of the answers on your resume/submission. Questions: 1a. Are you currently located in and will you be working in the USA for the entirety of this assignment? (Yes or no) 2a. How many years of SaaS (Software as a Service) support, administration or analysis exper
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Posted 13 days ago | Updated 2 hours ago

Helpdesk Support

Sonus Software Solutions Inc.

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Remote

Contract, Third Party

Hello, Greetings from Sonus Software Solutions Inc. My name is Sam and I m a recruiter with Sonus Software Solutions based in Orem, UT. I m working on the below urgent requirement for one of our high profile. Please send me your updated copy resume and hourly rate requirements asap Email: you can reach me: EXT: 203 Role : Helpdesk Support Location: Los Angeles,CA Duration : 4 Years Contract Required Skills: Minimum Eligibility criteria: All proposed technical resource(s) must have minimum of t
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Posted 3 days ago | Updated 3 days ago