Helpdesk Manager Jobs

Refine Results
1 - 20 of 1,234 Jobs

Help Desk Manager

Robert Half

On-site in Chicago, Illinois, USA

Full-time

Description Robert Half is currently seeking a Help Desk Manager! The position involves promptly responding to information requests during assessments, audits, and examinations, while overseeing the training, leadership, and monitoring of calls and tickets within the Service Desk and Application Support. Responsibilities also include: Managing ticket lifecycles.Maintaining the annual budget.Developing goals aligned with the Bank's strategic technology plans. Negotiating project priorities.Enfor

Help Desk Manager

CompQsoft,Inc .

On-site in Colorado Springs, Colorado, USA

Full-time

Job Title: Help Desk Manager Location: Colorado Springs, Colorado Duration: Full-Time Security Clearance: Secret Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP) Customer: Federal Project Job Description : Help Desk Manager. Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or

IT Help Desk Manager

Robert Half

On-site in Milwaukee, Wisconsin, USA

Full-time

Description On behalf of a prestigious professional services organization in Milwaukee, Robert Half Technology is recruiting personable and technically savvy IT Leaders for a Direct Hire opportunity. This person will oversee and manage a team of Help Desk professionals and will report to the Director of IT. This is an on-site role in Milwaukee with some travel to the organization's other locations when necessary (less than 25%). Please apply today to be considered! Leadership: Provide strong le

Help Desk Manager

Robert Half

On-site in Urbandale, Iowa, USA

Full-time

Description Position: IT HELP DESK MANAGER / IT INFRASTRUCTURE ANALYST Location: DES MOINES, IA - ONSITE Salary: up to $75K + exceptional benefits For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Robert Half is looking for a IT HELP DESK MANAGER / IT INFRASTRUCTURE ANALYST - ONSITE IN DES MOINES, IA for a permanent direct hire full time position for our clie

Help Desk Manager

Leidos

On-site in Camp Springs, Maryland, USA

Full-time

Description The Leidos Digital Modernization sector has an opportunity for a Help Desk Manager supporting Air Force users in the National Capital Region. If this sounds like the kind of environment where you can thrive, keep reading! Leidos Digital Modernization sector provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, c

Helpdesk Manager

Data Processing Resources

On-site in Yonkers, New York, USA

Full-time

HELPDESK MANAGER SUMMARY: Performs work installing, troubleshooting, servicing, and upgrading network and computer software and hardware, and provides support to staff. RESPONSIBILITIES: Manage and evaluate the data from the ticketing systemManage level 1/2 ticket requests in the IT ticket system (Fresh Service)Manage unassigned tickets and workflowMonitor IT requests and use trends to improve serviceSupport all hardware, including installation, troubleshooting, upgrading, and servicing of compu

Service/Help Desk Program Manager

R2 Info

On-site in Silver Spring, Maryland, USA

Full-time

Role Specific Duties: Maintain overall programmatic responsibility of federal service desk contract. Organize, direct, and manage contract operation support functions involving multiple contract tasks. Formulates and reviews project feasibility studies and ensures conformance to work standards. Maintain and manage senior level client/organizational interface. Ensure satisfactory performance of contract task areas. Ensures proper staffing and scheduling of positions to accommodate workload

Lead / Manager - Service Desk / Help Desk

New Millennium Consulting

On-site in Morristown, New Jersey, USA

Contract

One of our clients in Morristown, NJ is looking for aLead / Managerfor theirHelp Desk / Service Desk Supportdivision. Title:Help Desk / Service Desk - Lead / Manager Location:Morristown, NJ Hourly:$35 - $40 per hour Duration:Long-term (Contract-to-Hire possibility) Scope: This exciting role comprises of managing a team of Level 1 & II techs and understand business requirements for a smooth business operation.Should have strong ITSM/ITIL knowledge / experienceHands-on with documentation and repor

Managed Service Help Desk Technician - M

Next Step Systems

On-site in Oak Brook, Illinois, USA

Full-time

Managed Service Help Desk Technician, Oak Brook, IL This is a full time permanent Managed Service Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time

Helpdesk & Engineering Director - MSP

Veritas Partners

Hybrid in Cockeysville, Maryland, USA

Full-time

Our client is a growing IT Service Provider located in the Baltimore area. They are currently seeking an experienced IT leader to oversee their Helpdesk & Engineering teams. Responsibilities: Directs operations of Support Services and Engineering teams. Drives product and process continuous improvement for areas assigned and may work with executive management team for overall organizational process improvements. Plans and implements the technical support and engineering strategy for Alliance.

HelpDesk Analyst

Groksys LLC

Hybrid in Atlanta, Georgia, USA

Contract

Role: Help Desk Analyst Location: Atlanta, GA Minimum Qualifications: High School diploma or GED Six months of IT Level 1 support experience handling customers, questions, complaints, and/or providing information in a call center environment. Preferred Qualifications 1+ years experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10. Vocational/Technical degree in computer applications, computer technology or a closely relat

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issuesProperly escalate unresolved queries to the next level of supportTrack, route and redirect problems to correct resourcesUpdate customer data and produce activity reportsWalk customers through problem solvin

Multiple IT positions

CompQsoft,Inc .

On-site in Colorado Springs, Colorado, USA

Full-time

CompQsoft is seeking Multiple IT positions to join our team of qualified, diverse individuals at Peterson & Schriever Space Force Base (SFB), Colorado. Requirements: Clearance: Secret Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP) Positions: Project Manager Quality Assurance Analyst Training Specialist Hardware/Software Specialist Information Assurance Analyst Helpdesk Specialist Helpdesk Manager Network Engineer Systems Administrator L

Help Desk / Service Desk Support

Odesus

Hybrid in Los Angeles, California, USA

Contract

Large Los Angeles based healthcare system of hospitals, clinics, and primary care providers is looking to hire an IT Service Desk Agent for a 6+ month contract. Remote is ok but must reside within 50-100 miles of 90032 MUST BE AVAILABLE TO WORK 1st, 2nd, or 3rd SHIFTS AS SCHEDULED.Summary: Service Desk Agent I is responsible for supporting the end user community at hospitals and clinic locations. This position will provide support for all users experiencing problems with the clinical applicatio

User Support Help Desk-Local Candidates Only

Nexgen Technologies

On-site in Denver, Colorado, USA

Full-time

(Local Candidates Only) NexGen is currently seeking a User Support Help Desk individual to join our team working on a federal government project. The centralized service desk provides a single point of contact for initial problem reporting of IT related issues. The Support Team averages about 20,000 contacts per year (either by phone or help desk ticket) with approximately 2,000 users supported. The volume can generally be expected to increase whenever new technologies are deployed, when new equ

Business Systems Consultant 3 - Helpdesk / Customer Support

V.L.S. Systems, Inc

Hybrid in Trenton, New Jersey, USA

Contract

Role: Business Systems Consultant 3 - Helpdesk / Customer Support Location: Trenton, NJ Hybrid Duration: 06+ Months Interview: Skype/Webex/Video Position is Hybrid; 2 Days Onsite, 3 Days Remote. Project will be extended. Description: Need a BA with Help Desk, Customer Service, Analysis, and Testing experience to work in a Help Desk support role to work on provisioning user access to Judiciary applications. EXCELLENT written and verbal communication. Project: This unit has responsibility for pro

Desktop Support / IT Support / IT Specialist / HelpDesk / Technical Support

System Edge (USA) L.L.C.

Hybrid in New York, New York, USA

Contract, Third Party

Hello, We are urgently hiring for the below contractual role with our Direct client NYS: Job Title: Desktop Support / IT Support / IT Specialist / HelpDesk / Technical Support Client: State of New York Agency: OASAS Task ID: HBITS-05-13335 Location: 501 7th Avenue, New York, NY Duration: 30 months Rate: $50/hr on C2C (all incl.) This is a long term opportunity on the Hourly-Based IT Services (HBITS) Contract at the State of New York. (Possibility of extension). Required Experience: 78 Months

Help Desk Technician

Akshaya Inc

On-site in San Francisco, California, USA

Contract

IT Technician. ( Chromebook)/MacBook Chromebooks (Dell 3100) - Replacing Battery, Screen, and Keyboards, and doing software updates Via Google Workspace. Windows (Dell) - Replacing Battery, Screen, and Keyboards. Preparing and setting up new Windows Desktop and laptops, installing applications on users machines using Goto assist and LogMeIn Nice to have - Mac - Battery, Screen and Keyboards. Preparing and setting up new Mac Desktop and laptops, installing applications on users machines using

Help Desk

Collabera LLC

On-site in Hartford, Connecticut, USA

Contract

Job Description: Troubleshoots problems and provides or obtains a timely resolution. Answers calls related to PC and host applications, hardware capabilities and connectivity problems. Understands established service level agreements, and effectively works to meet or exceed those standards. Windows 10, MS Office 365, Ticketing System, iPhone and Android support, general hardware/software issues Develops and maintains effective partnerships across the organization and is able to influence managem

Technical Support Analyst

Swanktek

Hybrid in Richmond, Virginia, USA

Contract

The Helpdesk Analyst will possess excellent communication and customer service skills displayed though verbal and written communications. They will also have the ability to assimilate and effectively communicate information, both verbally and in writing, about microcomputer hardware and software. The Helpdesk Analyst will also have the proven ability to establish and maintain effective, professional working relationships with Commission staff, following best practices of customer service princip