Helpdesk Manager Jobs

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IT HelpDesk Manager

Mosaic

•

Omaha, Nebraska, USA

Full-time

Join our team at Mosaic as the IT Help Desk Manager, in this role you will supervise the help desk support team. If you are a seasoned IT help desk professional with a passion for healthcare and a commitment to excellence, we invite you to apply for this key position! Essential Job Functions: Responsible for hiring, training, supervising, coaching and developing staff to achieve desired results and maximize employee engagement Manage all activities related to the staffing and operation of the
Posted 7 days ago | Updated 22 hours ago

Help Desk Operations Manager

GovCIO

•

Fort Knox, Kentucky, USA

Full-time

Overview GovCIO is currently hiring for a Help Desk Operations Manager. This position will be located in Fort Knox and will be an on site position. Responsibilities The ideal candidate should be experienced in all phases of software systems and application development: Ensures optimal application functionality by configuring systems and applications. Prioritizes customer queries and escalating serious technical issues to developers. Documents error reports, monitoring performance metrics, a
Posted 14 days ago | Updated 9 hours ago

Help Desk Manager

Robert Half

•

Tampa, Florida, USA

Full-time

Description Oversee a team of IT Help Desk Technicians that provide Tier 1 technical support via phone, email, and in-person. Ask appropriate questions and use knowledge and resources to diagnose and resolve issues. Escalate issues that extend beyond span of control in a timely manner. Work in IT Service Management ticketing system to timely respond and appropriately document issue resolution. Responsibilities and Duties Manage all procedures related to the identification, prioritization, and
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Posted 6 days ago | Updated 9 hours ago

helpdesk admin/manager

Quality IT Source, LLC

•

Trenton, New Jersey, USA

Contract

HELPDESK Admin/management role to help IT to migrate end of life hardware to new hardware. 3-6 months+ Job duties and responsibilities include: Hardware inventory managementEquipment imagingSoftware installationRollout equipmentUser migrationHardware/software troubleshooting and maintenanceOther duties as assigned by supervisorKnowledge of PC/Laptop hardware, MFD (Xerox preferably), Windows 10/11 OS, Microsoft Office suite desktop applications, MS365 web applications, SCCM imaging technologies,
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Posted 20 days ago

Senior Help Desk Manager

Kforce Technology Staffing

•

Orlando, Florida, USA

Full-time

RESPONSIBILITIES: Kforce has a client that is seeking a Senior Help Desk Manager in Orlando, FL. Summary: The Senior Help Desk Manager will monitor user experience and KPIs within the system. The candidate should be able to hit the ground running and guide the team to be able to give sound suggestions. As a Senior Help Desk Manager, you will have a have a team of 6-8 reporting into them. Occasional travel to NC, SC, GA, and FL. REQUIREMENTS: * Must have demonstrated experience in building out
Posted 12 days ago | Updated 6 hours ago

HelpDesk Delivery Manager

Nagarro Inc

•

New York, New York, USA

Full-time

We're Nagarro. Nagarro is one of the fastest growing technology companies in the industry; we are a publicly traded global digital engineering leader of 18,000+ with a full-service offering founded 24 years ago in Silicon Valley. We have a broad and long-standing public sector and global commercial client base. This includes many global blue-chip companies, leading independent software vendors (ISVs), across many industries and public sector clients - Federal, State, Local and Education. Role:
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Posted 5 days ago

Help Desk Manager

Sunrise Systems, Inc.

•

Trenton, New Jersey, USA

Contract

Job Title: Help Desk Manager Location: Trenton, NJ Duration: 03 months on W2 with possibility of extension. Job Description: Client IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and distribution. Note: This role requires the resource to be onsite 5 days / week. Hours are Monday through Friday from 8 am to 4:30 pm, w
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Posted 20 days ago

Help Desk Manager 3

22nd Century Technologies, Inc.

•

Trenton, New Jersey, USA

Contract

Duration: 03 Months Job duties and responsibilities include: Hardware inventory managementEquipment imagingSoftware installationRollout equipmentUser migrationHardware/software troubleshooting and maintenanceOther duties as assigned by supervisorKnowledge of PC/Laptop hardware, MFD (Client preferably), Windows 10/11 OS, Microsoft Office suite desktop applications, MS365 web applications, SCCM imaging technologies, communication skills.Required Experience: Dell/Client PC hardware configuration an
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Posted 21 days ago

Help Desk Manager

CSZNet, Inc

•

Washington, District of Columbia, USA

Contract, Third Party

Onsite - Only Locals Help Desk Manager Washington, DC (Onsite) 12 Months + Contract Description: Client is looking for 2 Help Desk Manager to support the HQ staff. IT Help Desk Manager responsibilities Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware, and deploying to end users. Provides support and expertise with fixed and portable Audio/Video solutions. Provides support to all staff by utilizing professional methods that
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Posted 20 days ago

Helpdesk Manager

Data Processing Resources

•

Yonkers, New York, USA

Full-time

HELPDESK MANAGER SUMMARY: Performs work installing, troubleshooting, servicing, and upgrading network and computer software and hardware, and provides support to staff. RESPONSIBILITIES: Manage and evaluate the data from the ticketing systemManage level 1/2 ticket requests in the IT ticket system (Fresh Service)Manage unassigned tickets and workflowMonitor IT requests and use trends to improve serviceSupport all hardware, including installation, troubleshooting, upgrading, and servicing of compu
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Posted 60+ days ago | Updated 1 day ago

Lead / Manager - Service Desk / Help Desk

New Millennium Consulting

•

Morristown, New Jersey, USA

Contract

One of our clients in Morristown, NJ is looking for aLead / Managerfor theirHelp Desk / Service Desk Supportdivision. Title:Help Desk / Service Desk - Lead / Manager Location:Morristown, NJ Hourly:$35 - $40 per hour Duration:Long-term (Contract-to-Hire possibility) Scope: This exciting role comprises of managing a team of Level 1 & II techs and understand business requirements for a smooth business operation.Should have strong ITSM/ITIL knowledge / experienceHands-on with documentation and repor
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Posted 60+ days ago | Updated 1 day ago

Managed Service Help Desk Technician - M

Next Step Systems

•

Oak Brook, Illinois, USA

Full-time

Managed Service Help Desk Technician, Oak Brook, IL This is a full time permanent Managed Service Help Desk Technician position. We are looking for well-rounded technologists with experience working with small and mid-sized businesses preferably. A diverse technical skill set is key, along with stellar client service skills, excellent written/verbal communication skills, high energy level and dynamic personality. Must own a reliable car with insurance to travel to client sites 50% of the time
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Posted 9 days ago | Updated 23 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Chadds Ford, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 1 day ago | Updated 20 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

•

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 12 days ago | Updated 20 hours ago

Customer Support Representative

Tranzeal, Inc.

•

San Diego, California, USA

Contract

Job Title: Customer Support Representative Location: San Diego, CAThis position requires to be onsite two days a week. Wednesdays and Thursdays are currently prominent but may change. must have: Technical background and ability to learn and absorb technology quickly.Great written and verbal communication skill.Prior experience working in a helpdesk environment over phone, using technical skills to resolve end user issues on a first call resolution basis.The ability to communicate effectively wi
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Posted 15 hours ago

Help Desk Support at Columbus, OH

Virtusa Corporation

•

Columbus, Ohio, USA

Full-time

Job/Skill requirement: Minimum 3+ years of Exp in Help Desk SupportExperience in the IT field, preferably in a help desk environment.A+ and/or Network+ certifications or the equivalent experienceAWS Cloud Practitioner certification preferred but not requiredPrior experience assisting a cloud migration preferred but not requiredStrong knowledge of ServiceNow, MSOffice Products, etc.
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Posted 11 hours ago

Help Desk Support

Government Systems Technologies Inc. (GSTi)

•

Columbus, Ohio, USA

Contract

Role: Help Desk Support Location: Columbus, OH (Day 1 onsite) Contract Job/Skill requirement: Experience in the IT field, preferably in a help desk environment.A+ and/or Network+ certifications or the equivalent experienceAWS Cloud Practitioner certification preferred but not requiredPrior experience assisting a cloud migration preferred but not requiredStrong knowledge of ServiceNow, MSOffice Products, etc.
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Posted 11 hours ago

Help Desk Specialist

Arena Technical Resources

•

Scott Air Force Base, Illinois, USA

Contract

Job Title: Help Desk Specialist Location: Scott Air Force Base, St. Louis, MO The selected candidate must have a government security clearance, per contract requirements (Clearance Level: Secret). Our client is seeking Help Desk Specialist in the greater St Louis, MO area at Scott Air Force in Illinois. This team provides the Air Mobility Command/A4 Resources and Integration Division technical support of Logistics eTools, technical support of the G081 Program Management Office, A4 staff, confere
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Posted 1 day ago

Help Desk Technician

Allied Consultants, Inc.

•

Austin, Texas, USA

Third Party, Contract

OverviewTexas GovLink, Inc. helps state and local governments identify staff to work on their information technology projects. Many of our clients are going through enterprise level modernization of their software solutions and require experienced information technology professionals to become part of their team on these long-term projects. One of our large Texas government clients uses a broad array of technologies and 3rd party service providers to support their statewide business operations.
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Posted 7 days ago | Updated 19 hours ago

Help Desk Support/Helpdesk Support

Arthur Grand Technologies Inc

•

Columbus, Ohio, USA

Third Party, Contract

Arthur Grand Technologies () is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years. This speaks to the long-lasting relationship and customer satisfaction that we have built in this short span of time. Our company is managed by a team of professionals who worked for big 5 consulting firms for 20+ years. We are a minority owned staff augmentation and technology consulting company To keep our valued employees, w
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Posted 1 hour ago | Updated 1 hour ago