Helpdesk Manager Jobs in Dallas, TX

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Helpdesk/Desktop Support

Veloc Inc.

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On-site in Coppell, Texas, USA

Full-time

Helpdesk/Desktop Support DESCRIPTION: This position has primary responsibility for managing all support calls that come into the department that is escalated by the IT Service Desk, whether through e-mail, phone, or walk-ins. Tier 1 problems should be resolved by the IT Service Desk Engineer. This person should be a team player with the ability to bring new ideas to the team and to openly and regularly share knowledge with the team. There is regular interaction with staff outside of the IT area,
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Posted 2 days ago

Mac Support Analyst

BuzzClan LLC

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On-site in Dallas, Texas, USA

Contract

BuzzClan is an elite business consulting firm collaborating to provide software, advisory & implementation services. BuzzClan is a certified partner for most of the tier 1 cloud, hardware & software providers. Being a vertically integrated solutions company, BuzzClan is known for their capability in the IT Services space.Title - Mac Support Analyst Location - DownTown Dallas, TX (100% onsite) Job Tenure - Full Time In this role, you will be responsible for being a point of contact for end users
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Posted 8 days ago | Updated 1 day ago

Five9 Developer

Yash Technologies

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On-site in Dallas, Texas, USA

Third Party, Contract

Roles and Responsibilities of a Five9 Developer: Solution Design and Development: Work closely with stakeholders to understand business requirements and design custom solutions within the Five9 platform to meet those needs. This may include creating custom workflows, call flows, integrations with other systems, and developing custom applications using Five9's APIs.Customization and Configuration: Customize and configure Five9's contact center software to align with the unique needs and processes
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Posted 16 days ago

Support Specialist

R2 Technologies, Inc.

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Hybrid in Plano, Texas, USA

Full-time

Our client DFW based client is a non-profit organization that has been around for over 50+ years. They are hiring a Support Specialist. This company is a community leader in providing responsive, innovative educational solutions. Work in a dynamic environment with colleagues all striving to give children the best learning experiences possible. Here s how you will impact the company: Support school administrative and technical staff through the on-boarding and on-going computer management process
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Posted 25 days ago | Updated 7 hours ago

IT Technical Support

InfiCare Technologies

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On-site in Dallas, Texas, USA

Contract

Job Title: IT Technical Support Location: Dallas TX Duration: Full Time/ Permanen Note: This will be X00% onsite role (M-F). Shift timing for our team will be X:XX am to XX:XX need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win X0, Win X00X, Win X012, WESX Active directory, Group policy, DHCP, DNS. Microsoft SCCM X012 Sever Manage
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Posted 15 days ago | Updated 7 hours ago

IT Technical Support

InfiCare Technologies

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On-site in Dallas, Texas, USA

Contract

Job Title: IT Technical Support Location: Dallas TX Duration: 6-8 Months Contract with Possibility of Hiring Full Time. Note: This will be 100% onsite role (M-F). Shift timing for our team will be 8:30 am to 17:30 need coverage during this time. Job Description: Ticket management Service / Help Desk Management Software support / maintenance Data center Management Incident Management Change management Network Management OS-Win 10, Win 2008, Win 2012, WES8 Active directory, Group policy, DHCP,
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Posted 11 days ago | Updated 7 hours ago

Senior IT Helpdesk Technician

Korn Ferry

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On-site in Plano, Texas, USA

Contract

IT HELPDESK TECHNICIAN Plano, TX We are hiring a IT Helpdesk Technician for our Healthcare client in Plano. The ideal candidate will carry multiple certification and have experience performing Level I - Level Helpdesk support for internal and remote users. This position has several potential paths for growth including Desktop Support, IT Field Support or several other internal IT groups. What You'll Do: Provide 80%-100% phone support to local and remote users Learn and support proprietary heal
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Posted 16 days ago | Updated 7 hours ago

Senior Helpdesk Specialist

ANR Consulting Group, Inc.

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On-site in Dallas, Texas, USA

Contract

Title: Senior Desktop Support Specialist Location: Dallas, TX Duration: 12 Months Plus Minimum Requirements : The Sr. Helpdesk Specialist role will provide exceptional technical support via phone. The Helpdesk Specialist will resolve basic Windows and Microsoft-related problems employees encounter, including application errors, system crashes, and network connectivity issues. The Helpdesk Specialist will create New Hire Profiles and software installs and troubleshoot basic issues pertaining to
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Posted 29 days ago | Updated 29 days ago

Technical Support Service Desk

InfiCare Technologies

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On-site in Plano, Texas, USA

Contract

Seeking an Technical Support Service Desk with experience in Service Desk in Plano TX Job Title: Technical Support Service Desk Location: Plano TX 75025 Duration: 6 Months Contract Job Description: Candidates with a minimum 2 years of Service Desk experience Those with technical knowledge and troubleshooting skills with excellent English-speaking skills and willing to work in rotational shifts. Job responsibilities would include inbound & outbound calling, responding on emails and triaging
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Posted 60+ days ago | Updated 7 hours ago

Help Desk Lead (Hybrid DFW, TX)

Elan Partners

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Hybrid in Irving, Texas, USA

Full-time

Direct Hire Opportunity No Sponsorship Hybrid - Onsite first 3 months in Irving, then 3 days in office, 2 days remote. Are you a motivated Help Desk Lead who is looking to join a small but mighty support team? Our client is seeking a sharp, go-getter type that is willing to share their technical knowledge with the team and offer growth and process improvement ideas. Requirements: 3-4+ years of overall Desktop Support experience1+ year of leadership experienceExperience supporting using these sys
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Posted 60+ days ago | Updated 11 days ago

MAC/Windows Helpdesk Analyst

TEKsystems c/o Allegis Group

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On-site in Carrollton, Texas, USA

Full-time

Preferred qualifications A+ Certification Net+ Certification Apple Certified Support Professional We are looking to bring in someone who is Apple certified to provide Mac support. Description: Client seeking a qualified IT help desk technician to assist users and partner offices with questions and problems concerning computer systems, hardware, and software. The technician will work with end users remotely and in person, guiding them through systems configuration and troubleshooting, while aimin
Posted 1 day ago | Updated 3 hours ago

Network Administrator / Garland, TX

Motion Recruitment Partners, LLC

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On-site in Garland, Texas, USA

Full-time

The largest US manufacturer of fur felt, wool, and straw hats is seeking a Network Administrator to join their team in the Garland, TX area. They are ideally looking for a Network Administrator that also has System Administration experience. This will be a wear many hats type of role. On the network side they are looking for someone with strong Fortinet administration experience, working with the Fortinet suite of products and FortiGate firewalls, in addition to any configurations. On the system
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Posted 38 days ago | Updated 2 hours ago

Network Analyst / 50% Travel

Motion Recruitment Partners, LLC

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On-site in Plano, Texas, USA

Full-time

Job Description Our client, a healthcare company, is looking for a Network Analyst to join their Network Infrastructure team. This role requires you to travel to different hospitals and newly acquired/built healthcare offices to help set up or maintain their server racks and data closets. You will be expected to travel once a month at minimum. In this role you'd complete remodel projects, network support, field and helpdesk escalations, technical resource management, and high-level troubleshoot
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Posted 18 days ago | Updated 2 hours ago

Help Desk Technician

SNI Technology

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On-site in Addison, Texas, USA

Full-time

Job Description Help Desk Technician - Dallas, TX SNI Technology is looking for an experienced Help Desk Technician looking for a new opportunity in Dallas, TX. The ideal candidate will have a strong technical background, including expertise in Microsoft ecosystems, Adobe suite applications, Google Workspace, ServiceNow ticketing systems, and Apple device management and have exceptional customer services skills. Responsibilities Provide technical support and troubleshooting for software, hardwar
Posted 15 days ago | Updated 4 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 7 days ago | Updated 7 days ago

Help Desk Support

TEKsystems c/o Allegis Group

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On-site in Haltom City, Texas, USA

Full-time

Description: . From initial clean-up to complete rebuilds, Blackmon Mooring / BMS CAT is there every step of the way. We work on multi-million dollar commercial projects, several thousand dollar residential losses, and everything in between. Founded in 1948, we have a long-standing reputation as a leader in our industry. They are currently expanding their IT helpdesk to support the needs of a growing organization. This role will be supporting 1200 end-users and 3500-4000 enterprise devices, mee
Posted 3 days ago | Updated 2 hours ago

Product Support Analyst 3 - help desk / service desk - Remote - local to Texas candidates

Emergere Technologies

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Remote

Contract, Third Party

Position: Product Support Analyst 3 - Leadership of a help desk / service desk Location: Remote(Looking for only local to Texas candidates) Required: 8 Years: Leadership of a help desk/service desk 2 Years: Developing process/training documentation, researching and resolving escalated problems, including the most complex and/or critical customer issues
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Posted 11 hours ago

Product Support Analyst (Only TX Location)

Conquest Consulting

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Remote

Contract

Job Title: Product Support Analyst Location : Austin TX (Fully Remote) Duration : 12+ Months possibility to extend Minimum Requirements:8 Years of Experience in Leadership of a help desk / service desk2 Years of Experience developing process / training documentation2 Years of Experience researching and resolving escalated problems, including the most complex and/or critical customer issues. Preferred Skills : (Optional)2 Years of Experience gathering and analyzing performance metrics2 Years of A
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Posted 10 days ago | Updated 9 days ago

Help desk Analyst

Morph Enterprise LLC

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Remote

Contract

Some experience with security and responsible for provisioning user access and will be trained. Major responsibilities include - Monitor and operate Government customer's ticketing system and Access Management SystemAble to create user accounts, delete user accounts in Microsoft Active DirectoryReview and validate access requests for multiple systemsPerform actions to setup user access for approved requests in multiple systemsServe as point of escalation for all issues, and as liaison to the pro
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Posted 3 days ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 37 days ago | Updated 4 days ago