Job Title ISP Support Technician Top Skills Windows 10 Windows 7 Customer Service Troubleshooting Top Skills' Details 1. Windows Operating Systems 2. Call Center - Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support for ISP partners within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and c
Job Title ISP Support Technician Top Skills Windows 10 Windows 7 Customer Service Troubleshooting Top Skills' Details 1. Windows Operating Systems 2. Call Center - Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support for ISP partners within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and c
Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
