IT Service Management jobs in Albany, NY

Sr Director Analyst - IT Service Management

Remote or Texas

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Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

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Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

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Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

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Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

IT Field Service Technician

Albany, New York

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Today

Recruiting contact Contact us directly if you have any questions about this open job position Contact us Your skills Minimum of 2-3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projectsExperience troubleshooting hardware, software, and networking issuesStrong customer service and client-facing communication skillsWillingness to commute long distances between customer sitesValid driver's licenseAbility to lift and carry equipment up to 50 lbsA

Full-time

USD 22.00 - 26.00 per hour

ITIL Service Management Consultant - (NPW)

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)

Remote

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Today

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. Managers, IT Service Delivery & Enterprise Ap

Full-time

Sr. Process Controls & Validation Engineer

Rensselaer, New York

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Today

Build our future together: At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. We're seeking a Process Controls & Validation Engineer with a strong background in cGMP validation, who can develop sound process control strategy, bring structure to ambiguous technical problems, and confidently lead and influence discussions across Manufacturing, Quality and Regulatory teams. Process Sciences is a technical services department that deals

Full-time

USD 67,400.00 - 128,700.00 per year

Renewals Specialist Lead (Cisco IT service contract renewals)

Remote or California

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Today

This is an internal position. About the role The Renewal Specialist Leader oversees the renewal lifecycle of IT service contracts, ensuring accuracy, timeliness, customer satisfaction, and measurable business impact. This role leads a team of renewal specialists while developing the strategy, operating model, and execution discipline required to grow and protect the renewal business. The leader will be expected to bring innovation to how the team engages with customers and internal stakeholder

Full-time

Process Validation Engineer (Fill Finish)

Rensselaer, New York

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Today

Build our future together: Regeneron is seeking a Process Controls & Validation Engineer to join our Process Sciences Drug Product Engineering department. Process Sciences is a technical services department that deals with a range of scientific, technical, engineering and mathematical needs from the laboratory to the manufacturing floor. This non-lab based role focusing on fill finish operations provides technical support to manufacturing, quality and CMC Regulatory for manufacturing processes

Full-time

USD 62,355.00 - 110,000.00 per year

Principal Material Sciences Engineer

Rensselaer, New York

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Today

Build our future together: At Regeneron, we use science and innovation to develop life-changing medicines for people with serious diseases. We are seeking a Principal Material Sciences Engineer to join our Drug Product Process Sciences team. This is a technical services department that deals with a range of scientific, technical, technical, technical, engineering and mathematical needs from the laboratory to the manufacturing floor. In this partially lab-based role you will focus on material sc

Full-time

USD 92,200.00 - 150,600.00 per year

IT Manager

Albany, New York

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Today

The IT Manager, Infrastructure & Systems Operations is responsible for the day-to-day management, support, and reliability of the university's core IT infrastructure environment. This includes servers, cloud resources, storage, identity services, system monitoring, and related backend systems that support institutional operations. Reporting to the Sr. Director of Infrastructure, this role ensures stable, secure, and high-performing infrastructure services across the organization. The position p

Full-time

USD 110,000.00 - 120,000.00 per year

Site Lead - EUO Onsite Support (VA ESOM)

Albany, New York

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Today

Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve ext

Full-time

USD 70,000.00 - 78,000.00 per year

Information Technology Specialist 3,(SG-23) Item# 07129

Albany, New York

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Today

Duties Description Perform such activities including, but not limited to: technical and agency program support; information technology activities related to network and system design, configuration, maintenance, and network/information security; customer support; project support; business/systems analysis and design which may include mainframe, client/server, and n-tier (e.g., three tiered) web or browser based applications systems; and the design, development, and administration of enterprise s

Full-time

USD 86,681.00 - 109,650.00 per year

Special Assistant (Director, Information Technology and Innovation Office)

Albany, New York

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Today

Duties Description The Department of Environmental Conservation (DEC) is a science-based, technology-driven agency with specialized scientific hardware and software requirements, and a strong commitment to working in an energy-efficient, sustainable, and paper-free environment. The Department is undertaking a generational investment in information technology systems and seeks an experienced technology leader who will strengthen DEC's internal IT governance, coordination, and oversight practices

Full-time

USD 115,283.00 - 145,682.00 per year

Senior ServiceNow Developer_Remote

Remote

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5d ago

Role: Senior ServiceNow Developer Location: Remote Long Term Must have Active Certifications mentioned below. Primary Responsibilities CSM Configuration & Development: Build and configure the CSM Configurable Workspace, customer-facing Service Portal, intent-based Record Producers, and automated catalog workflows based on technical designs and architecture blueprints.Workflow Automation Execution: Implement low-code automation using Flow Designer and Process Automation Designer (PAD) to build st

Easy Apply

Third Party, Contract

Depends on Experience

Senior Windows Administrator

Rensselaer, New York

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Today

The New York Independent System Operator (NYISO) manages the efficient flow of electricity on more than 11,000 circuit-miles of high-voltage transmission lines, dispatching power from hundreds of generating units across the state. The New York Independent System Operator (NYISO) applies cutting-edge technology to operating a reliable electricity system, managing competitive markets for wholesale electricity, and planning for the Empire State's energy future. The NYISO's Information Technology d

Full-time

USD 92,300.00 - 153,900.00 per year

Sr ServiceNow Developers @ Remote

Remote

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9d ago

Sr ServiceNow DevelopersRemoteLong term contractMandatory Skills & Certifications:ServiceNow Certified Application Developer (CAD)Certified System Administrator (CSA)ITSM (IT Service Management)ITIL (Information Technology Infrastructure Library)CAD, CSA ITSM & ITIL ACTIVE Certifications

Easy Apply

Contract

Depends on Experience

Clinical User Experience Analyst-# 26-19735

Remote

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11d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

Easy Apply

Contract

$80 - $90

Senior Integration Developer - Oxalis

Remote

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6d ago

Are you anengineeringmindedconsultant who loves diving into messy infrastructures, building whatdoesntexist, and helping clients navigatemissioncriticaltransformations? If so, read on! About Us Ifitshigh-stakes, high-security, orhighly complexOxalis is built for it.Werea consulting and technology partner for the organizations that keep the world running: life sciences, shipyards, government agencies, health systems, aerospace programs, and manufacturers with missions too critical to fail. We se

Full-time

105,000 - 140,000

IT Service Management jobs in Albany, NY, USA