IT Helpdesk Support Technician Jobs in New York, NY

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Technology & Engineer Fellow, Assets Management

Metropolitan Transportation Authority

New York, New York, USA

Full-time

Description Department: MTAHQ - IT Location: 2 Broadway, New York, NY 10004 Position Title: Technology & Engineer Fellow, Assets Management Hourly Rate: $21.00 (Undergraduate) OVERVIEW OF DEPARTMENT: The MTA Information Technology (IT) department's mission is to deliver innovative and responsive solutions that enable safe, effective, and efficient transportation operations. The IT Assets management team manages, monitors, and tracks MTA IT's assets, including hardware, software, and related

New York City Desktop Tech L1

Apex Systems

Jersey City, New Jersey, USA

Full-time

Job#: 2081454 Job Description: Level 1 Desktop Support Technician The Desktop Support Technician - Level 1 is responsible for providing first-level technical support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of desktop systems. This role involves assisting users with IT-related problems, performing system maintenance, and escalating complex issues as needed. Responsibilities Provide first-level technical support for desktops, laptops, printer

Service Desk Analyst (Weekend/Night Shift)

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

New York City Desktop Tech L2

Apex Systems

Jersey City, New Jersey, USA

Full-time

Job#: 2081451 Job Description: Level 2 Desktop Support Technician The Desktop Support Technician - Level 2 provides advanced technical support for end-users, troubleshooting complex hardware, software, and network issues. This role involves resolving escalated support tickets, deploying IT systems, maintaining IT security, and collaborating with Level 1 support technicians and other IT teams to ensure seamless technology operations. Responsibilities Provide second-level technical support for d

Help Desk Level 1 Representative

City of New York

New York, New York, USA

Full-time

Company Description Job Description The Financial Information Services Agency-Office of Payroll Administration (FISA-OPA) is recruiting a Clerical Associate Level 2 Help Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the "front-line" of the FISA-OPA Help Desk operations, providing caller assistance and problem management services to City agencies regarding citywide systems under both FISA and OPA managemen

BANK APPLICATION HELP DESK MANAGER

Conquest Technical Associates, LLC

New York, New York, USA

Full-time

PERMANENT FULL TIME JOB LOCATION: NYC ON SITE NO THIRD-PARTY RESUMES SUPERVISORY EXPERIENCE A+ BANKING EXPERIENCE RESPONSIBILITIES Manage KACE ticketing system (Assign, review and analyze tickets)Provide first-line support (Level 1) for desktop applications (e.g., Microsoft Word, Excel, Outlook, PowerPoint) and Banking applications (e.g., Summit, Montran)Work extensively with end usersSupport Windows workstations (10 and 11)Support our Windows Servers environment (2022)Generate Helpdesk KPI and

DMS ENDPOINT PROTECTION / SYSTEM CENTER CONFIGURATION MANAGER ENGINEER

City of New York

Brooklyn, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committ

UNIX/LINUX System Administrator

City of New York

New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committ

Systems Engineer

Robert Half

Greenwich, Connecticut, USA

Full-time

Description We are looking for an experienced Systems Administrator to join our team in Greenwich, Connecticut. This role is ideal for someone who is passionate about delivering secure and high-performing IT solutions while making a meaningful impact on the lives of others. As the Systems Administrator, you will play a key role in managing and enhancing our IT infrastructure, ensuring the stability and efficiency of systems critical to our mission. This is to join a small team where you'll be r

IT DEMAND AND BUSINESS RELATIONSHIP MANAGER

City of New York

New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committ

WINDOWS DATA SERVICES - TEAM LEAD

City of New York

Brooklyn, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committ

Help Desk Analyst(Hybrid)

Stellent IT LLC

Newark, New Jersey, USA

Contract, Third Party

Help Desk Analyst(Hybrid) Location:Newark ,NJ Interview:Phone+Skype Job Description: Microsoft Windows 10 Knowledge of Microsoft Windows Server, Active Directory, and Office 365 training on AOC mainframe systems will be provided. Experience using Microsoft Excel, Word and Visio Must have good clear communication skills Must be in Newark, NJ area and able to work Himanshu Goswami Sr. IT Technical Recruiter Stellent IT Phone: Email: Himanshu.goswami Gtalk: Himanshu.goswamiom

Tier 1 - Help DeskTechnician - 100% Remote

TransAmerica Technology Services

Remote

Full-time

TransAmerica Technology Services Inc, a premier IT consulting and technical staffing company, is seeking a talented and motivated individual to join our team as an IT Help Desk Tier 1 Technician. This is a 100% remote work position. If you are passionate about technology, possess strong customer service skills, and have experience in providing technical support, we want to hear from you! As an IT Help Desk Tier 1 Technician, you will play a crucial role in providing technical support to end-use

IT - Service Management and Production Control Analyst for the Division of HPD Tech

City of New York

New York, New York, USA

Full-time

Company Description Job Description About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. -We maintain building and resident safety and health -We create opportunities for New Yorkers through housing affordability -We engage New Yorkers to build and sustain neigh

Director of IT

Headway

New York, New York, USA

Full-time

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy

REMOTE SYSTEMS ADMINISTRATOR

City of New York

Remote or New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committ

Data Developer

City of New York

New York, New York, USA

Full-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. Permanent Computer Specialist (Software) or on the Computer Specialist (Software) Civil Service List** The New York City Department of Youth and Community Development (DYCD) invests in a network of community-base

Deputy Chief Information Officer - IT Operations

City of New York

New York, New York, USA

Full-time

Company Description Job Description NOTE: This position is open only to current City of New York employees serving in a permanent Civil Service title of Computer Operations Manager or Computer Systems Manager; or, those who are currently reachable on the open competitive civil service list for Computer Operations Manager or promotional civil service list for Computer Systems Manager civil service title. To be considered for this position, PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SE

DIRECTOR OF SOLUTION ENGINEERING

City of New York

New York, New York, USA

Full-time

Company Description Job Description APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE IMMEDIATELY REACHABLE ON EXAM NO. 1139. The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing Ne