•On-site in Deerfield, Illinois, USA
Job Summary Come join our Voice Technology Team as a support analyst! .The Senior Voice Tech Support Analyst is responsible for supporting Call Center phone-based activities and provides vendor support for specified functional area of the Voice Technology operation. Works with Operational Stakeholders to define their project requirements, works with vendors and shared services partners to ensure the successful implementation of small to midsized enhancements. Provides support for Call Center ph