IT service management Jobs

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IT Service Management Manager

First Citizens Bank

On-site in Raleigh, North Carolina, USA

Full-time

Overview This position enhances the operational reliability, functionality, and efficiency of assigned programs or processes within Information Technology (IT). Facilitates the development and maturity of IT service abilities by driving continuous positive change. Serves as a technical resource as needed and monitors compliance with all applicable IT or Enterprise Service Management (ITSM or ESM) standards or regulations. Ensures process improvements or changes are appropriately documented, imp

Manager, IT Service Delivery - Problem Management

Marriott International

Remote

Full-time

Job Number 24067278 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY As a member of the Infrastructure & Delivery Shared Services organization this position will be responsible in implementing and managing problem management strategies to identify, diagnose, and resolve IT incidents and prevent their recurrence. T

Senior IT Service Management Analyst

Concero

Hybrid in St. Louis, Missouri, USA

Full-time

Job Description Job Summary The ITSM Sr. Analyst - Service Catalog has primary responsibilities focused on IT Service Management documentation, communications and training, and process evaluation, improvements, execution and compliance. The analyst works to facilitate new process design and existing process improvements with accountable and responsible stakeholders across IT and business departments. The analyst insures that a holistic approach is taken when implementing new and improved process

IT - OT Service Management Consultant

Randstad Digital

On-site in Kansas City, Missouri, USA

Contract

job summary: Randstad Digital is in search of an IT - OT Service Managment with and industry leading employer. In this Role the Change Managment Consultant will helping our customers design and implement processes and procedures based on established operational frameworks. This role involves analyzing the current technology (OT) infrastructure identifying areas for improvement, and developing strategies and solutions to enhance an OT and IT service delivery and support approach. location: Kan

Senior IT Service Management Analyst

Concero

On-site in St. Louis, Missouri, USA

Full-time

!!MUST BE LOCATED IN ST.LOUIS MO!! Job Description Job Summary The ITSM Sr. Analyst - Service Catalog has primary responsibilities focused on IT Service Management documentation, communications and training, and process evaluation, improvements, execution and compliance. The analyst works to facilitate new process design and existing process improvements with accountable and responsible stakeholders across IT and business departments. The analyst insures that a holistic approach is taken when im

IT Service Management Developer in Jira with 10+yrs exp preferred local only

Spruce Technology Inc.

On-site in Clifton, New Jersey, USA

Contract

Spruce Technology, Inc. is a mid-size, award-winning (Inc 5000, SmartCEO, Entrepreneur of the Year) technology services firm with a steadily growing portfolio of commercial and government clients. Spruce provides innovative technology solutions, specialized IT staff, and IT strategy consulting nationwide. Spruce maintains partnerships with major technology vendors and continually develops leading-edge offerings in service areas such as digital experience, data services, application development,

IT Service Management Support/ITIL Solution Architect

Softek International Inc.

Hybrid in Maryland City, Maryland, USA

Contract

JOB DUTIES: (additional pages may be added) Ensure that IT Service Management Process Support conforms to the corresponding DISA approved Change Management and Configuration Management processes and be approved by the appropriate DISA bodies governing change in that area of responsibility. Ensure that the functional capabilities provided by the IT Service Management Process Support task shall be applied to the strategic approach the agency utilizes for process improvement, re-engineering and,

IT Service Desk Manager

Apex Systems

On-site in Charlotte, North Carolina, USA

Full-time

Job#: 2023016 Job Description: **We cannot work Corp to Corp (C2C/C2H) - All applicants must be able to work on Apexs W2 without sponsorship** Apex Systems is assisting one of their reputable clients in sourcing an IT Service Desk Manager for a full time position. Location: Charlotte, NC - Uptown *3 days onsite/2 days remote* **ALL APPLICANTS MUST BE LOCAL TO CHARLOTTE - MUST BE ONSITE FROM DAY 1 - relocation assistance is NOT available** **DIRECT HIRE - Benefits and bonus potential availabl

Global Director of IT Service Desk

Zachary Piper Solutions, LLC

On-site in Dallas, Texas, USA

Full-time

Piper Enterprise Solutions is currently looking for a Global Director of IT Service Desk to be a part of a leading data infrastructure company centered on creating digital trust. The Global Director will be responsible for managing a team of 25-50 people worldwide to provide IT solutions. This position is a Hybrid permanent role in Dallas, TX. The ideal candidate has 10+ years of leadership experience, specializing in global service desk experience in EMEA and/or APAC regions. Responsibilities o

IT Service Desk Mid

Apex Systems

On-site in Oxon Hill, Maryland, USA

Full-time

Job#: 2022619 Job Description: If intererested and for immediate response, please e-mail WORD resume to Job Title: Tier IIService Desk Analyst 3-5 OPENINGS Contract Type/Length: 6-Month Contract to Hire Interview Process: One-step video interview process Government Customer: Supporting Department of Homeland Security Hourly Rate: $31.25/HR and $65,000 Required Clearance: Obtain or currently possess a Department of Homeland Security (DHS) Entry on Duty (EOD) Public Trust Hours of Operation/Loc

IT Service Process Manager

TriWest Healthcare Alliance

On-site in Phoenix, Arizona, USA

Full-time

We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, *WA, WI & WY only) Veterans, Reservists, Guardsmen and military family members are encouraged to apply! Job Summary This role will be responsible for the ongoing development and management of IT service management processes, to include: Knowledge, Incident, Problem, Event Change and Asset Management leveraging formal Information Technology Inf

IT Asset Management Analyst

SAIC

On-site in Broomfield, Colorado, USA

Full-time

Job ID: 2405431 Location: BROOMFIELD, CO, US Date Posted: 2024-04-15 Category: Information Technology Subcategory: IT Asset Mgmt Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC has an opportunity for an IT Asset Management Analyst to support the US Army Corps of Engineers Revolutionary IT Services (USACE RITS) program. NOTE: This is a hybrid 80% on site/

IT Service operation manager

Evident Scientific

Hybrid in Waltham, Massachusetts, USA

Full-time

Working Location: MASSACHUSETTS, WALTHAM Are you looking for a company that cares about people's lives and health, including yours? At EVIDENT, we help make people's lives healthier, safer and more fulfilling, every day. Let's inspire healthier lives, together. The Service Operations Manager (SOM) works as part of the Global IT Service Management function and ensures that the global IT infrastructure and services are running on a day-to-day basis. The Service Operations Manager supports to strea

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

Remote

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit

IT Inventory Management Refresh Lead

Leidos

On-site in Camp Springs, Maryland, USA

Full-time

Description The Defense Group of Leidos has an opening for an IT Inventory Management Refresh Lead at Joint Base Andrews, Maryland. JOB SUMMARY: The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff (JCS), and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia

Service Desk - IT Healthcare (Night)

HTC Global Services

On-site in Troy, Michigan, USA

Full-time

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life an

Service Desk - IT Healthcare (afternoon)

HTC Global Services

On-site in Troy, Michigan, USA

Full-time

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life an

Service Desk - IT Healthcare (Day)

HTC Global Services

On-site in Troy, Michigan, USA

Full-time

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies. At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life an

IT Compliance & Risk Management Specialist

Apex Systems

On-site in Boston, Massachusetts, USA

Full-time

Job#: 2024885 Job Description: Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions. If you are interested, please reach out to Kevin Durkin, . Apex has an opportunity for an IT Compliance & Risk Management Specialist. Here are the details: Position: IT Compliance & Risk Management Specialist Location: Hybrid onsite in Boston, MA Rate: $42.00 - $52.00/hr Duration: Until 12/31/

IT Professional II (Apple Device Management Professional II)

Texas A&M University

On-site in College Station, Texas, USA

Full-time

Job Title IT Professional II (Apple Device Management Professional II) Agency Texas A&M University Department Technology Services Proposed Minimum Salary Commensurate Job Location College Station, Texas Job Type Staff Job Description Glimpse of the Job and Your Opportunity to Contribute Are you ready to take your IT career to the next level? Do you have a passion for technology and providing exceptional customer service? Texas A&M University's Technology Services has an exciting oppor