IT service management Jobs in Washington

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IT Service Management SETA

SAIC

Chantilly, Virginia, USA

Full-time

Job ID: 2413379 Location: CHANTILLY, VA, US Date Posted: 2025-01-06 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description JOB DESCRIPTION: SAIC is seeking an experienced Information Technology (IT) based Systems Engineer and Technical Assistant (SETA) for a position supporting a U

IT Service Management (ITSM) Systems Engineer

SAIC

Chantilly, Virginia, USA

Full-time

Job ID: 2410156 Location: CHANTILLY, VA, US Date Posted: 2024-08-01 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description JOB DESCRIPTION: SAIC has an immediate opening for an Information Technology (IT) Service Management (ITSM) Systems Engineer with experience within the ITIL do

IT Service Management (ITSM) and Discovery Developer

ComTec Information Systems

Remote

Contract

Job Title: IT Service Management (ITSM) and Discovery Developer 3 Months with possible extension Remote A seasoned Remedy developer and administrator specializing in CMDB and Helix Discovery with focus on Asset Management solutions. Requires configuring and supporting BMC Remedy ITSM suite with a specialization on CMDB and Reconciliation jobs. Prefer experience in BMC Helix and recent releases of ITSM and ITOM. At least 7 years experience. ITSM/Remedy/BMC certifications would be a preferred requ

IT Service Delivery Manager

TEKsystems c/o Allegis Group

Clinton, Maryland, USA

Full-time

Successful candidate will work 100% onsite Role Priority #1 Overall site leadership and field support accountability: Customer Service/Customer 1st Role Priority #2 Windows 10 Deskside Support to C Level Executive/VIP/Executive Leaders Role Priority #2 Site status reporting: Daily client support metrics (how many tickets are open/which are priority) Solving and managing high priority tickets on a day to day basis Top Skills - Must Haves Windows 7 / Windows 10 / Windows 11 Top Skills' Details S

Service Performance Management Analyst

SAIC

Reston, Virginia, USA

Full-time

Job ID: 2500211 Location: RESTON, VA, US Date Posted: 2025-01-07 Category: Information Technology Subcategory: Bus Proc Analyst Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC, a leading provider of systems development & deployment, targeting & intelligence analysis, systems engineering & integration, and training capabilities and solutions for the Int

FLEX Director IT Agile Program Management

Marriott International

Bethesda, Maryland, USA

Full-time

Job Description This is a temporary position. In this pivotal role, you will leverage your transformational leadership to drive business agility within the Technology Experience Center with focus on a key initiative to modernize the operating model and organizational structure of the service desk teams. This role will lead the design, planning, and delivery for this complex transformational initiative. Responsibilities include significant stakeholder management, requirements gathering, process

Director of Cyber & IT Program Management - Evinova

AstraZeneca

Gaithersburg, Maryland, USA

Full-time

Are you ready to be part of the future of healthcare? Are you able to think big, be bold, and harness the power of digital and AI to tackle longstanding life sciences challenges? Then Evinova, a new health tech business part of the AstraZeneca Group might be for you! Transform billions of patients' lives through technology, data and ground breaking ways of working. You're innovative, critical and dynamic. Someone who's excited to use technology to improve patients' health. We're building a new h

IT Service Desk Manager

SAIC

Washington, District of Columbia, USA

Full-time

Job ID: 2500313 Location: WASHINGTON, DC, US Date Posted: 2025-01-09 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description We are currently seeking a motivated, career and customer service oriented IT Service Desk Manager The Manager will manage the Support Desk and oversee staff assigned to help desk activit

Senior IT Service Technician

Govcio LLC

Camp Springs, Maryland, USA

Full-time

Overview: GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Camp Springs, MD and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities: The employee is part of a team that provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They

Senior IT Service Technician

GovCIO

Camp Springs, Maryland, USA

Full-time

Overview GovCIO is currently hiring for an IT Service Technician to provide onsite support for our federal customer. This position will be located in Camp Springs, MD and will be an onsite position. All contract personnel may be required to travel occasionally for site coverage. Responsibilities The employee is part of a team that provides support for all onsite IT activities. They consult with support teams, help desks, customers and other technical staff in the resolution of problems. They c

IT Procurement Support Specialist (ONSITE)

Serigor

Washington, District of Columbia, USA

Contract

Job Title: IT Procurement Support Specialist (ONSITE) Location: Washington, DC Duration: 12 Months+ Job Description: Report to the Chief Operating Officer and support the Enterprise Contracts and Licensing (ECLS) Division. Develop and/or review statement of work (SOW) or statement of requirements (SOR) for Information Technology procurements; Liaise with District Government Agency client and IT leads to assist with requirements gathering. Serve as the coordinator for gathering cross agency requi

IT Operations Management (ITOM) Architect, TS/SCI with a Full Scope Polygraph Security Clearance Required - M

Next Step Systems

Herndon, Virginia, USA

Full-time

IT Operations Management (ITOM) Architect, TS/SCI with a Full Scope Polygraph Security Clearance Required, Herndon, VA The IT Operations Management (ITOM) Architect will have a key role in aligning IT Operations Management (ITOM) implementation to industry standards and supports IT Operations Management (ITOM) as a proactive tool for addressing network operations while addressing network issues before the issues become service incidents IT Service Management (ITSM). A key function of the role w

Senior Manager, ServiceNow IT Asset Management

Marriott International

Bethesda, Maryland, USA

Full-time

Job Description JOB SUMMARY We are seeking a ServiceNow Technical Product Owner with a strong background in IT Asset Management (ITAM) to lead the implementation of the IT Asset Management program at Marriott International leveraging the ServiceNow platform. The candidate will be responsible for delivering business value through the continued adoption of ServiceNow in support of Marriott International's hardware and software asset management program. This role requires technical expertise in b

Senior IT Product Manager

Booz Allen Hamilton

McLean, Virginia, USA

Full-time

Job Number: R0211481 IT Product Manager, Senior Key Role: Manages tasks and initiatives associated with product development life cycle for digital products and services. Applies leading-edge principles, theories, and concepts and contributes to the development of new principles and concepts. Works on unusually complex problems and provides highly innovative solutions. Operates with substantial latitude for unreviewed action or decision. May mentor or supervises employees in both firm and techni

IT Governance and Portfolio Management Consultant

Navigant Consulting

Washington, District of Columbia, USA

Full-time

Job Family: Technology Consulting Travel Required: None Clearance Required: Active Top Secret (TS) What You Will Do: The IT Governance and IT Portfolio Management Consultant will support the client's Office of Chief Information Officer (OCIO) with the tracking of IT investment requests submitted from divisions across the enterprise and align them to the appropriate value stream and IT strategy. The consultant will support the Office of Information Officer Program Management Office's (PMO) to

Service Management Administrator

Robert Half

Remote or San Diego, California, USA

Full-time

Description We are in the process of recruiting a Service Management Administrator for a Enterprise in the Financial Services space, located in San Diego, California. As a Service Management Administrator, your key role will be to administer our Service Management platform, provide consultation and expertise for team efficiency improvements, maintain the security of our core data, and ensure the availability of our tools. Responsibilities Administer and manage the daily operations of our cloud-b

IT Asset Management Project Consultant

Kforce Technology Staffing

Remote or San Antonio, Texas, USA

Contract

RESPONSIBILITIES: Kforce has an exciting opportunity for an experienced IT Asset Management Project Consultant to join a client in San Antonio, TX for a contract role. This candidate will lead the development and implementation of an IT Asset Management (ITAM) program for a financial services client. This role is instrumental in ensuring the successful oversight of ITAM-related projects, enhancing process efficiency, and aligning IT assets with organizational goals. Key Responsibilities: * Prog

Junior IT Help Desk / Deskside Consultant

Unisoft Technology Inc

Washington, District of Columbia, USA

Contract

IT Help Desk Location: Washington, DC (Onsite) Responsibilities: Lead the Help Desk team in providing Tier 1 and Tier 2 IT Service Desk support for employees and contractors.Oversee the response to service requests via telephone, email, voicemail, and direct walk-ups, ensuring high levels of customer satisfaction.Manage and troubleshoot technologies, including Windows and Apple OS, Microsoft Office, Adobe products, VOIP telephones, video teleconferencing tools, VPN, and secure remote access solu

Staff ServiceNow IT Asset Management Developer/Engineer

CVS Health

Connecticut, USA

Full-time

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at C

IT Asset Management Consultant

Y & L Consulting Inc.

Remote

Contract

Job Title: IT Asset Management (ITAM) Consultant CANDIDATES MUST BE LOCAL TO TEXAS U_S_C OR G_C ONLY PLEASE NO VENDORS Overview: We are seeking an experienced IT Asset Management (ITAM) Consultant to lead the design, implementation, and continuous improvement of our ITAM/SACM program. The ideal candidate will have a solid background in project management, process improvement, ITIL best practices, and hands-on experience building and optimizing ITAM or SACM capabilities. Key ResponsibilitiesITAM/